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ASUS PU550C E-manual

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First Edition
March 2014
Notebook PC


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   Summary of Contents for ASUS PU550C

  • Page 1

    E9102 First Edition March 2014 Notebook PC E-Manual...

  • Page 2: Notebook Pc E-manual

    Warranty Statement, up to the listed contract price of each product. ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or infringement under this Warranty Statement.

  • Page 3: Table Of Contents

    Press the power button....................29 Gestures for the touchpad ..................30 Moving the pointer ......................30 Using ASUS Smart Gesture ..................35 Enabling the rotate gesture ..................35 Enabling the three-finger gestures ................37 Using the rotate and three-finger gestures ............39...

  • Page 4

    Using the keyboard ....................40 Function keys ........................40 Windows® 8.1 keys ......................41 Using the numeric keypad ..................41 Using the optical drive .....................42 Chapter 3: Working with Windows® 8.1 Starting for the first time ..................46 ® Windows UI .........................47 Start screen ........................

  • Page 5

    Chapter 4: Featured ASUS apps USB Charger+ ......................76 Setting the quick-charge limit ................... 76 ASUS FingerPrint ......................78 Using the ASUS FingerPrint app ................78 ASUS FingerPrint settings .................... 83 Trusted Platform Module (TPM) ................85 TPM Applications ......................85 Enabling TPM Support ....................86 ASUSPRO Business Center ..................87...

  • Page 6

    ENERGY STAR complied product ................136 European Union Eco-label ................... 136 Global Environmental Regulation Compliance and Declaration ....137 ASUS Recycling/Takeback Services ................137 Rechargeable Battery Recycling Service in North America......137 Regional notice for Singapore ................... 138 Regional notice for India ....................138...

  • Page 7: About This Manual

    Chapter 3: Working with Windows® 8.1 This chapter provides an overview of using Windows® 8.1 in your Notebook PC. Chapter 4: Featured ASUS Apps This chapter features the ASUS apps included with your Notebook PC’s Windows® 8.1 operating system. Notebook PC E-Manual...

  • Page 8

    Chapter 5: Power-on Self-Test (POST) This chapter shows you how to use POST to change the settings of your Notebook PC. Tips and FAQs This section presents some recommended tips, hardware FAQs, and software FAQs you can refer to for maintaining and fixing common issues with your Notebook PC.

  • Page 9: Conventions Used In This Manual

    Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks.

  • Page 10: Safety Precautions

    Safety precautions Using your Notebook PC This Notebook PC should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating.

  • Page 11: Caring For Your Notebook Pc

    Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Notebook PC using a dry cloth.

  • Page 12: Proper Disposal

    Proper disposal Do not throw your Notebook PC in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercury- containing button cell battery) should not be placed in municipal waste.

  • Page 13: Chapter 1: Hardware Setup

    Chapter 1: Hardware Setup Notebook PC E-Manual...

  • Page 14: Getting To Know Your Notebook Pc

    Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model. Notebook PC E-Manual...

  • Page 15

    Camera The built-in camera allows you to take pictures or record videos using your Notebook PC. Camera indicator The camera indicator lights up when the built-in camera is in use. Microphone The built-in microphone can be used for video conferencing, voice narrations, or simple audio recording.

  • Page 16: Numeric Keypad

    This built-in fingerprint sensor captures your fingerprint and uses it as biometric authentication for logging on to your Notebook PC’s system and other programs inside Windows® 8.1. NOTE: For more details, refer to the ASUS FingerPrint section in this manual. Notebook PC E-Manual...

  • Page 17: Bottom

    Bottom NOTE: The bottom side may vary in appearance depending on model. WARNING! The bottom of the Notebook PC can get warm to hot while in use or while charging the battery pack. When working on your Notebook PC, do not place it on surfaces that can block the vents. IMPORTANT! Battery time varies by usage and by the specifications for this Notebook PC.

  • Page 18: Battery Pack

    Battery pack The battery pack is automatically charged when your Notebook PC is connected to a power source. When charged, the battery pack supplies power to your Notebook PC. Spring battery lock The spring battery lock automatically locks the battery pack in place once it is inserted into the battery slot.

  • Page 19: Right Side

    Right Side Headphone output/microphone input combo jack port This port allows you to connect your Notebook PC to amplified speakers or headphones. You can also use this port to connect your Notebook PC to an external microphone. USB 2.0 ports These USB (Universal Serial Bus) ports are compatible with USB 2.0 or USB 1.1 devices such as keyboards, pointing devices, flash disk drives, external HDDs, speakers, cameras and printers.

  • Page 20

    Optical disc drive eject button Press this button to eject the optical drive tray. Optical disc drive manual eject hole The manual eject hole is used to eject the drive tray in case the electronic eject button does not work. WARNING! Use the manual eject hole only when the electronic eject button does not work.

  • Page 21: Left Side

    Left Side Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC. WARNING! The adapter may become warm to hot while in use. Do not cover the adapter and keep it away from your body while it is connected to a power source.

  • Page 22

    VGA port This port allows you to connect your Notebook PC to an external display. LAN port Insert the network cable into this port to connect to a local area network. HDMI port This port is for the HDMI (High-Definition Multimedia Interface) connector and is HDCP compliant for HD DVD, Blu-ray, and other protected content playback.

  • Page 23: Front Side

    Front Side Status indicators The status indicators help identify the current hardware status of your Notebook PC. Power indicator The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode. Two-color battery charge indicator The two-color LED provides a visual indication of the battery’s charge status.

  • Page 24

    Color Status Solid Green The Notebook PC is plugged to a power source and the battery power is between 95% and 100%. Solid Orange The Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%.

  • Page 25: Chapter 2: Using Your Notebook Pc

    Chapter 2: Using your Notebook PC Notebook PC E-Manual...

  • Page 26: Getting Started

    Getting started NOTE: If your Notebook PC’s removable battery pack is not yet installed, use the following procedures for installation. Install the battery pack. Move the spring battery lock to the unlocked position. Align and insert the battery pack into the Notebook PC’s battery slot.

  • Page 27: Charge Your Notebook Pc

    Charge your Notebook PC. Connect the AC power cord to the AC/DC adapter. Plug the AC power adapter into a 100V~240V power source. Connect the DC power connector into your Notebook PC’s power (DC) input. Charge the Notebook PC for 3 hours before using it in battery mode for the first time.

  • Page 28

    IMPORTANT! • Locate the input/output rating label on your Notebook PC and ensure that it matches the input/output rating information on your power adapter. Some Notebook PC models may have multiple rating output currents based on the available SKU. • Ensure that your Notebook PC is connected to the power adapter before turning it on for the first time. We strongly recommend that you use a grounded wall socket while using your Notebook PC on power adapter mode.

  • Page 29: Lift To Open The Display Panel

    Lift to open the display panel. Press the power button. Notebook PC E-Manual...

  • Page 30: Gestures For The Touchpad

    Gestures for the touchpad Gestures allow you to launch programs and access the settings of your Notebook PC. Refer to the following illustrations when using hand gestures on your touchpad. Moving the pointer You can tap or click anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen.

  • Page 31

    One-finger gestures Left-click Right-click • In the Start screen, click an • In the Start screen, click an app to launch it. app to select it and launch the settings bar. You can • In Desktop mode, double- also press this button to click an application to launch launch the All Apps bar. •...

  • Page 32

    Tap/Double tap • In the Start screen, tap an app to launch it. • In Desktop mode, double-tap an application to launch it. Drag and drop Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad. Notebook PC E-Manual...

  • Page 33

    Top edge swipe • In the Start screen, swipe from the top edge to launch the All Apps bar. • In a running app, swipe from the top edge to view its menu. Left edge swipe Right edge swipe Swipe from the left edge to shuffle Swipe the right edge to launch the Charm bar. your running apps. Notebook PC E-Manual...

  • Page 34: Two-finger Gestures

    Two-finger gestures Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or Slide two fingers to scroll left or down. right. Zoom out Zoom in Bring together your two fingers on Spread apart your two fingers on the touchpad.

  • Page 35: Using Asus Smart Gesture

    Using ASUS Smart Gesture The ASUS Smart Gesture app of your Notebook PC allows you to enable other touchpad gestures or disable selected gestures depending on your preference. Enabling the rotate gesture From the taskbar on your Desktop, click Double-click the icon to launch the ASUS Smart Gesture app.

  • Page 36

    In the ASUS Smart Gesture window, tick Rotate Click Apply to save the changes then OK to exit the ASUS Smart Gesture window. Notebook PC E-Manual...

  • Page 37: Enabling The Three-finger Gestures

    Enabling the three-finger gestures From the taskbar on your Desktop, click Double-click the icon to launch the ASUS Smart Gesture app. Notebook PC E-Manual...

  • Page 38

    In the ASUS Smart Gesture window, tick the gestures you would like to enable under Three Fingers Click Apply to save the changes then OK to exit the ASUS Smart Gesture window. Notebook PC E-Manual...

  • Page 39: Using The Rotate And Three-finger Gestures

    Using the rotate and three-finger gestures Rotate Swipe left or swipe right With one finger steady on the Swipe three fingers left or right to touchpad, rotate another finger navigate pages. clockwise or counterclockwise. Swipe up Swipe down Swipe three fingers upward to Swipe three fingers downward to show all running applications.

  • Page 40: Using The Keyboard

    Using the keyboard Function keys The function keys on your Notebook PC’s keyboard can trigger the following commands: Puts the Notebook PC into Sleep mode Turns Airplane mode on or off NOTE: When enabled, the Airplane mode disables all wireless connectivity. Decreases display brightness Increases display brightness Turns the display panel off...

  • Page 41: Windows® 8.1 Keys

    Turns the speaker volume down Turns the speaker volume up Windows® 8.1 keys There are two special Windows® keys on your Notebook PC’s keyboard used as below: Press this key to go back to the Start screen. If you are already in the Start screen, press this key to go back to the last app you opened.

  • Page 42: Using The Optical Drive

    Using the optical drive NOTE: • The actual location of the electronic eject button may vary depending on your Notebook PC model. • The actual appearance of the Notebook PC optical drive may also vary depending on model but usage procedures remaing the same. Inserting an optical disc While the Notebook PC is on, press the electronic eject button to partially eject the optical drive tray.

  • Page 43

    Gently pull out the drive tray. IMPORTANT! Be careful not to touch the optical drive lens. Ensure that there are no objects that may get jammed under the drive tray. Hold the disc by the edge, with its printed side up, then gently place it inside the hub.

  • Page 44

    Push the drive tray gently to close the optical drive. NOTE: While data is being read, it is normal to hear some spinning and vibrating in the optical drive. Using the manual eject hole The manual eject hole is located on the optical drive door and is used to eject the optical drive tray in case the electronic eject button does not work.

  • Page 45: Chapter 3: Working With Windows

    Chapter 3: Working with Windows® 8.1 Notebook PC E-Manual...

  • Page 46: Starting For The First Time

    Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring your Windows® 8.1 operating system. To start your Notebook PC for the first time: Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears.

  • Page 47: Windows ® Ui

    ® Windows Windows® 8.1 comes with a tile-based user interface (UI) which allows you to organize and easily access Windows® apps from the Start screen. It also includes the following features that you can use while working on your Notebook PC. Start screen The Start screen appears after successfully signing in to your user account.

  • Page 48: Hotspots

    Hotspots Onscreen hotspots allow you to launch programs and access the settings of your Notebook PC. The functions in these hotspots can be activated using the touchpad. Hotspots on a running app Hotspots on the Start screen Notebook PC E-Manual...

  • Page 49

    Hotspot Action upper left corner Hover your mouse pointer on the upper left corner then tap/click on the recent app’s thumbnail to revert back to that running app. If you launched more than one app, slide down to show all running apps. lower left corner From a running app screen: Hover your mouse pointer on the lower left...

  • Page 50

    Hotspot Action top side Hover your mouse pointer on the top side until it changes to a hand icon. Drag then drop the app to a new location. NOTE: This hotspot function only works on a running app or when you want to use the Snap feature.

  • Page 51: Start Button

    Start button Windows® 8.1 features the Start button which allows you to switch between the two most recent apps that you opened. The Start button may be accessed from the Start screen, while on Desktop mode, and on any app that is currently open onscreen. Start button on the Start screen NOTE: The actual color of your Start button varies depending on the display settings you chose for your Start screen.

  • Page 52

    Start button on Desktop mode Context menu The context menu appears as a box filled with quick access to some of the programs inside Windows® 8.1 when you right-click on the Start button. The context menu also includes the following shut down options for your Notebook PC: sign out, sleep, shut down, restart.

  • Page 53: Customizing Your Start Screen

    Customizing your Start screen Windows® 8.1 also enables you to customize your Start screen, allowing you to boot directly to the Desktop mode and customize the arrangement of your apps onscreen. To customize the settings of your Start screen: Launch the Desktop. Right-click anywhere on the taskbar, except on the Start button, to launch the pop-up window.

  • Page 54: Working With Windows ® Apps

    ® Working with Windows apps Use your Notebook PC’s touchpad, or keyboard to launch, customize, and close apps. Launching apps Position your mouse pointer over the app then left-click or tap once to launch it. Press twice then use the arrow keys to browse through the apps.

  • Page 55: Closing Apps

    Unpinning apps Right-click on the app to activate the Customize bar then tap/click Closing apps Move your mouse pointer on the top side of the launched app then wait for the pointer to change to a hand icon. Drag then drop the app to the bottom of the screen to close it.

  • Page 56: Accessing The Apps Screen

    Accessing the Apps screen Aside from the apps already pinned on your Start screen, you can also open other applications through the Apps screen. NOTE: Actual apps shown onscreen may vary per model. The following screenshot is for reference only. Launching the Apps screen Launch the Apps screen using your Notebook PC's touchpad or keyboard.

  • Page 57

    Pinning more apps on the Start screen You can pin more apps on the Start screen using your touchpad. Launch the Apps screen Right-click on the apps that you want to add on the Start screen. Tap/click on the icon to pin the selected apps on the Start screen.

  • Page 58: Charms Bar

    Charms bar The Charms bar is a toolbar that can be triggered on the right side of your screen. It consists of several tools that allow you to share applications and provide quick access for customizing the settings of your Notebook PC. Charms bar Notebook PC E-Manual...

  • Page 59: Launching The Charms Bar

    Launching the Charms bar NOTE: When called out, the Charms bar initially appears as a set of white icons. The image above shows how the Charms bar looks like once activated. Use your Notebook PC’s touchpad or keyboard to launch the Charms bar.

  • Page 60

    Inside the Charms bar Search This charm allows you to look for files, applications, or programs in your Notebook PC. Share This charm allows you to share applications via social networking sites or email. Start This charm reverts the display back to the Start screen. From the Start screen, you can also use this to revert back to a recently opened app.

  • Page 61: Snap Feature

    Snap feature The Snap feature displays two apps side-by-side, allowing you to work or switch between apps. IMPORTANT! Ensure that your Notebook PC’s screen resolution is set to 1366 x 768 pixels or higher before using the Snap feature. Snap bar Notebook PC E-Manual...

  • Page 62

    Using Snap Use your Notebook PC’s touchpad or keyboard to activate and use Snap. Launch the app you wish to snap. Hover the mouse point on the top side of your screen. Once the pointer changes to a hand icon, drag then drop the app to the left or right side of the display panel.

  • Page 63: Other Keyboard Shortcuts

    Other keyboard shortcuts Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows® 8.1. Switches between the Start screen and the last running app Launches the desktop Launches the This PC window on Desktop mode Opens the File option from the Search charm Opens the Share charm Opens the Settings charm...

  • Page 64

    Launches the Project pane Opens the Everywhere option from the Search charm Opens the Run window Opens Ease of Access Center Opens the Settings option under the Search charm Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens the Narrator Settings...

  • Page 65: Connecting To Wireless Networks

    Connecting to wireless networks Wi-Fi Access emails, surf the Internet, and share applications via social networking sites using your Notebook PC’s Wi-Fi connection. IMPORTANT! The Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Wi-Fi connection of your Notebook PC.

  • Page 66: Bluetooth

    Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetooth- enabled devices. IMPORTANT! The Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Bluetooth connection of your Notebook PC. Pairing with other Bluetooth-enabled devices You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers.

  • Page 67: Airplane Mode

    Airplane mode The Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in-flight. Turning Airplane mode on Launch the Charms bar. Tap/click and tap/click Move the slider to the right to turn the Airplane mode on. Press Turning Airplane mode off Launch the Charms bar.

  • Page 68: Connecting To Wired Networks

    Connecting to wired networks You can also connect to wired networks, such as local area networks and broadband Internet connection, using your Notebook PC’s LAN port. NOTE: Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection.

  • Page 69: Configuring A Static Ip Network Connection

    Tap/click Obtain an IP address automatically then tap/click OK. NOTE: Proceed to the next steps if you are using PPPoE connection. Return to the Network and Sharing Center window then tap/click Set up a new connection or network. Select Connect to the Internet then tap/click Next. Tap/click Broadband (PPPoE).

  • Page 70: Turning Your Notebook Pc Off

    Turning your Notebook PC off You can turn off your Notebook PC by doing either of the following procedures: from the Charms bar then • Tap/click > Shut down to do a normal tap/click shutdown. > Shut • From the log-in screen, tap/click down. •...

  • Page 71: Windows ® 8.1 Lock Screen

    ® Windows 8.1 lock screen The Windows® 8.1 lock screen appears when you wake your Notebook PC from sleep or hibernate mode. It also appears when you lock or unlock Windows® 8.1. The lock screen can be customized to regulate access to your operating system.

  • Page 72: Customizing Your Lock Screen

    Customizing your lock screen You can customize your lock screen to show your preferred photo, a photo slideshow, app updates, and quickly access your Notebook PC’s camera. To change the settings of your lock screen, you may refer to the following information: Selecting a photo Launch the Charms bar >...

  • Page 73: Activating Your Notebook Pc Camera From The Lock Screen

    Adding app updates Launch the Charms bar > Settings. Select Change PC Settings > Lock screen. Scroll down until you see the Lock screen apps option. Use the following options to add the apps whose updates you would like to see from your lock screen: Activating your Notebook PC camera from the lock screen From the lock screen, you can swipe down to activate and use your...

  • Page 74

    Notebook PC E-Manual...

  • Page 75: Chapter 4: Featured Asus Apps

    Chapter 4: Featured ASUS apps Notebook PC E-Manual...

  • Page 76: Usb Charger

    USB Charger+ USB Charger+ allows you to quick-charge devices using your Notebook PC’s USB 3.0 charge port with the icon. WARNING: If your connected device overheats, remove it immediately. Setting the quick-charge limit By default, your Notebook PC can support quick-charging via the USB Charger+ port while on power adapter mode.

  • Page 77

    Move the percentage slider to the left or to the right to set the limit for charging devices. NOTE: The default limit is set to 40% but you can set the quick-charge limit from 20% to 99%. Click OK to save and exit. Notebook PC E-Manual...

  • Page 78: Asus Fingerprint

    ASUS FingerPrint Capture fingerprint biometrics on your Notebook PC’s fingerprint sensor using the ASUS FingerPrint app. This app allows you to use fingerprint biometrics as user-authenticated access into your Notebook PC’s system and applications. Using this app, you can enable the following features: •...

  • Page 79

    Click Register to create a new fingerprint account. Key in your user account password then click OK. Notebook PC E-Manual...

  • Page 80

    Click the on the finger illustration that corresponds to the same finger you would like to use as your fingerprint biometric data. Swipe your designated finger twice on the fingerprint sensor to create your fingerprint biometric data. Notebook PC E-Manual...

  • Page 81

    1 and 2 changes to blue to indicate that the fingerprint was successfully captured. Click Next to proceed. Create your boot key password in the next window to serve as backup access for your fingerprint biometric data. Notebook PC E-Manual...

  • Page 82

    The ASUS FingerPrint settings window appears next. You may either close this window or change the settings of your fingerprint biometric data. NOTE: For more information on configuring your fingerprint biometric settings, refer to the ASUS FingerPrint Settings section in this manual. Notebook PC E-Manual...

  • Page 83: Asus Fingerprint Settings

    The ASUS FingerPrint settings window appears right after creating your first fingerprint biometric data. Later on, you may also access this window by launching the ASUS FingerPrint app from the Start Screen. Basic The Basic settings of ASUS FingerPrint allows you to configure your current fingerprint biometrics, add more fingerprint biometrics, and change the details of your boot key.

  • Page 84

    Advanced The Advanced settings of ASUS FingerPrint allows you to setup lock options when the wrong password or fingerprint is detected, back up and import your account information, and delete fingerprint or boot key records from your system. Notebook PC E-Manual...

  • Page 85: Trusted Platform Module (tpm)

    Trusted Platform Module (TPM) The TPM, or Trusted Platform Module, is a security hardware device on the system board that will hold computer-generated keys for encryption. It is a hardware-based solution that can help avoid attacks by hackers looking to capture passwords and encryption keys for sensitive data.

  • Page 86: Enabling Tpm Support

    Support to [Enable] in BIOS setup Advanced > Trusted Computing. NOTE: For more information on POST, refer to the Chapter 5: Power-On Self-Test (POST) section in this manual. ASUS Setup Utility Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc. Main...

  • Page 87: Asuspro Business Center

    ASUSPRO Business Center The ASUSPRO Business Center is an application hub that features some exclusive ASUS apps and the Intel® Small Business Advantage (SBA) to improve manageability when using your Notebook PC for business productivity. Accessing ASUS Business Center Launch the Apps screen then click on the ASUSPRO Business Center icon from the list of applications.

  • Page 88: Asuspro Business Center Home Screen

    ASUSPRO Business Center home screen menu options Click on any of these icons to launch the application. Notebook PC E-Manual...

  • Page 89

    ASUSPRO Business Center such as the copyright date and the app’s version number. Contact - This option shows you links you can use to contact ASUS regarding the application. Help - This option gives you a detailed information about the Intel®...

  • Page 90

    ASUSPRO Business Center apps USB Blocker This application allows you to restrict which USB devices are permitted to access your Notebook PC. Using this app, you can prevent unauthorized Notebook PC access from these USB device categories: audio/video, entertainment, storage, office, and others.

  • Page 91

    Health Center This application allows you to schedule maintenance tasks that help maintain system performance. It also allows you to receive email notifications whenever your Notebook PC receives alerts as balloon messages or as sent to its Windows® system tray. Data Backup and Restore This application allows you to automatically backup your specified data based from a predefined schedule.

  • Page 92

    Notebook PC E-Manual...

  • Page 93: Chapter 5: Power-on Self-test (post)

    Chapter 5: Power-On Self-Test (POST) Notebook PC E-Manual...

  • Page 94: The Power-on Self-test (post)

    The Power-On Self-Test (POST) The Power-On Self-Test (POST) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC’s architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC.

  • Page 95: Bios Settings

    Boot This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority. On the Boot screen, select Boot Option #1. ASUS Setup Utility Main Advanced Boot Security Save &...

  • Page 96

    Boot Option #1. Press ASUS Setup Utility Main Advanced Boot Security Save & Exit Boot Configuration Sets the system boot order Fast Boot [Enabled] Launch CSM [Disabled] Driver Option Priorities Boot Option #1 Boot Option Priorities →←...

  • Page 97

    If you install a User Password, you will be prompted to input this • before entering your Notebook PC's operating system. If you install an Administrator Password, you will be prompted to • input this before entering BIOS. ASUS Setup Utility Main Advanced Boot Security Save & Exit...

  • Page 98

    To set the password: On the Security screen, select Administrator Password or User Password. Type in a password then press Re-type to confirm the password then press To clear the password: On the Security screen, select Administrator Password or User Password.

  • Page 99

    I/O Interface Security In the Security menu, you can access I/O Interface Security to lock or unlock some interface functions of your Notebook PC. ASUS Setup Utility Security If Locked, LAN I/O Interface Security controller will be disabled. LAN Network Interface...

  • Page 100

    USB Interface Security Through the I/O Interface Security menu, you can also access USB Interface Security to lock or unlock ports and devices. ASUS Setup Utility Security If Locked, all USB Interface Security USB device will be disabled USB Interface...

  • Page 101

    Set Master Password In the Security menu, you can use Set Master Password to set up a password-enabled access to your hard disk drive. ASUS Setup Utility Main Advanced Boot Security Save & Exit Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.

  • Page 102

    Save & Exit To keep your configuration settings, select Save Changes and Exit before exiting the BIOS. ASUS Setup Utility Main Advanced Boot Security Save & Exit Exit system setup Save Changes and Exit after saving the Discard Changes and Exit changes.

  • Page 103: To Update The Bios

    To update the BIOS: Verify the Notebook PC’s exact model then download the latest BIOS file for your model from the ASUS website. Save a copy of the downloaded BIOS file to a flash disk drive. Connect your flash disk drive to your Notebook PC.

  • Page 104

    Locate your downloaded BIOS file in the flash disk drive then press ASUSTek Easy Flash Utility FLASH TYPE: MXIC 25L Series New BIOS Current BIOS Platform: Unknown Platform: PU550 Version: Unknown Version: 101 Build Date: Unknown Build Date: Oct 26 2012 Build Time: Unknown Build Time: 11:51:05 0 EFI...

  • Page 105: Troubleshoot

    Troubleshoot By pressing during POST, you can access Windows® 8.1 troubleshoot options which includes the following: • Refresh your PC • Reset your PC • Advanced options Refresh your PC Use Refresh your PC if you want to refresh your system without losing your current files and applications. To access this during POST: Restart your Notebook PC then press during...

  • Page 106: Reset Your Pc

    Reset your PC IMPORTANT! Back up all your data before performing this option. Use Reset your PC to restore your Notebook PC to its default settings. To access this during POST: Restart your Notebook PC then press during POST. Wait for Windows® to load the Choose an option screen then tap/click Troubleshoot.

  • Page 107: Advanced Options

    Advanced options Use Advanced options to perform additional troubleshooting options in your Notebook PC. To access this during POST: Restart your Notebook PC then press during POST. Wait for Windows® to load the Choose an option screen then tap/click Troubleshoot. Tap/click Advanced options.

  • Page 108

    In the Advanced options screen, select System Image Recovery. Choose an account you would like to recover using a system image file. Type your account password then tap/click Continue. Select Use the latest available system image (recommended), then tap/click Next. You can also choose Select a system image if your system image is in an external device or DVD.

  • Page 109: Tips And Faqs

    Tips and FAQs Notebook PC E-Manual...

  • Page 110: Useful Tips For Your Notebook Pc

    • Update Windows® periodically to ensure that your applications have the latest security settings. • Use ASUS Live Update to update ASUS-exclusive applications, drivers and utilities in your Notebook PC. Refer to the ASUS Tutor installed in your Notebook PC for more details. • Use an anti-virus software to protect your data and keep this updated too. •...

  • Page 111: Hardware Faqs

    I turn on the Notebook PC. What should I do? Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. My display panel has an uneven color and brightness. How...

  • Page 112

    I/O Interface Security section in this manual. What should I do if my Notebook PC’s power adapter gets lost or my battery stops working? Contact your local ASUS service center for assistance. Notebook PC E-Manual...

  • Page 113

    My Notebook PC’s touchpad is not working. What should I You can try doing any of the following suggestions: • Check if ASUS Smart Gesture is set to disable touchpad by connecting an external pointing device to your Notebook PC. If yes, disable this function. •...

  • Page 114: Software Faqs

    Remove any optical discs that are left inside the optical drive then restart. • If the problem still exists, your Notebook PC might have a memory storage problem. Contact your local ASUS service center for assistance. My Notebook PC boots slower than usual and my operating system lags. How can I fix this? Delete the applications you recently installed or were not included with your operating system package then restart your system.

  • Page 115

    Remove all connected devices to your Notebook PC then restart your system. • Press F9 upon startup. When your Notebook PC enters Troubleshooting, select Refresh or Reset your PC. • If the problem still exists, contact your local ASUS service center for assistance. Why can’t my Notebook PC wake up from sleep or hibernate mode? • You need to press the power button to resume your last working state.

  • Page 116

    How can I boot to DOS using my USB drive or ODD? Refer to the following steps: Restart your Notebook PC and enter BIOS by pressing F2 on your keyboard. Go to Boot > Launch CSM > Enabled. Go to the Security menu then set Secure Boot Control to Disabled.

  • Page 117: Appendices

    Appendices Notebook PC E-Manual...

  • Page 118: Dvd-rom Drive Information (on Selected Models)

    DVD-ROM Drive Information (on selected models) The DVD-ROM drive allows you to view and create your own CDs and DVDs. You can purchase an optional DVD viewer software to view DVD titles. Regional Playback Information Playback of DVD movie titles involves decoding MPEG2 video, digital AC3 audio and decryption of CSS protected content.

  • Page 119: Region Definitions

    Region Definitions Region 1 Canada, US, US Territories Region 2 Czech, Egypt, Finland, France, Germany, Gulf States, Hungary, Iceland, Iran, Iraq, Ireland, Italy, Japan, Netherlands, Norway, Poland, Portugal, Saudi Arabia, Scotland, South Africa, Spain, Sweden, Switzerland, Syria, Turkey, UK, Greece, Former Yugoslav Republics, Slovakia Region 3 Burma, Indonesia, South Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand,...

  • Page 120: Blu-ray Rom Drive Information (on Selected Models)

    Blu-ray ROM Drive Information (on selected models) The Blu-ray ROM Drive allows you to view high definition (HD) videos and other disc file formats such as DVDs and CDs. Region Definitions Region A North, Central and South American countries, and their territories; Taiwan, Hong Kong, Macao, Japan, Korea (South and North), South East Asian countries and their territories.

  • Page 121: Overview

    Overview On 4th August 1998 the European Council Decision regarding the CTR 21 has been published in the Official Journal of the EC. The CTR 21 applies to all non voice terminal equipment with DTMF-dialling which is intended to be connected to the analogue PSTN (Public Switched Telephone Network).

  • Page 122

    This table shows the countries currently under the CTR21 standard. Country Applied More Testing Austria Belgium Czech Republic Not Applicable Denmark Finland France Germany Greece Hungary Not Applicable Iceland Ireland Italy Still Pending Still Pending Israel Lichtenstein Luxemburg The Netherlands Norway Poland Not Applicable...

  • Page 123: Federal Communications Commission Interference Statement

    This information was copied from CETECOM and is supplied without liability. For updates to this table, you may visit html 1 National requirements will apply only if the equipment may use pulse dialling (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous).

  • Page 124: Fcc Radio Frequency (rf) Exposure Caution Statement

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING! The use of a shielded-type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to connect I/O devices to this equipment.

  • Page 125: Declaration Of Conformity (r&tte Directive 1999/5/ec)

    Declaration of Conformity (R&TTE directive 1999/5/EC) The following items were completed and are considered relevant and sufficient: • Essential requirements as in [Article 3] • Protection requirements for health and safety as in [Article 3.1a] • Testing for electric safety according to [EN 60950] • Protection requirements for electromagnetic compatibility in [Article 3.1b] • Testing for electromagnetic compatibility in [EN 301 489-1] & [EN 301 489-17] • Effective use of the radio spectrum as in [Article 3.2] • Radio test suites according to [EN 300 328-2] CE Marking CE marking for devices without wireless LAN/Bluetooth The shipped version of this device complies with the requirements of the EEC directives 2004/108/EC “Electromagnetic compatibility”...

  • Page 126: Ic Radiation Exposure Statement For Canada

    IC Radiation Exposure Statement for Canada This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with IC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance.

  • Page 127: Déclaration D'industrie Canada Relative à L'exposition Aux Ondes Radio

    Déclaration d’Industrie Canada relative à l’ exposition aux ondes radio Cet appareil est conforme aux limites d’exposition aux radiations d’Industrie Canada définies pour un environnement non-contrôlé. Pour maintenir la conformité avec les exigences d’exposition RF d’IC, veuillez éviter tout contact direct avec l’antenne pendant l’émission.

  • Page 128: Wireless Operation Channel For Different Domains

    Wireless Operation Channel for Different Domains N. America 2.412-2.462 GHz Ch01 through CH11 Japan 2.412-2.484 GHz Ch01 through Ch14 Europe ETSI 2.412-2.472 GHz Ch01 through Ch13 France Restricted Wireless Frequency Bands Some areas of France have a restricted frequency band. The worst case maximum authorized power indoors are: •...

  • Page 129

    Departments in which the use of the 2400–2483.5 MHz band is permitted with an EIRP of less than 100mW indoors and less than 10mW outdoors: 01 Ain 02 Aisne 03 Allier 05 Hautes Alpes 08 Ardennes 09 Ariège 11 Aude 12 Aveyron 16 Charente 24 Dordogne 25 Doubs 26 Drôme 32 Gers 36 Indre 37 Indre et Loire 41 Loir et Cher 45 Loiret...

  • Page 130: Ul Safety Notices

    UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).

  • Page 131: Power Safety Requirement

    REACH Complying with the REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) regulatory framework, we publish the chemical substances in our products at ASUS REACH website at REACH.htm. Macrovision Corporation Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S.A.

  • Page 132: Nordic Lithium Cautions (for Lithium-ion Batteries)

    Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica.

  • Page 133: Optical Drive Safety Information

    Optical Drive Safety Information Laser Safety Information CD-ROM Drive Safety Warning CLASS 1 LASER PRODUCT WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.

  • Page 134: Ctr 21 Approval (for Notebook Pc With Built-in Modem)

    CTR 21 Approval (for Notebook PC with built-in Modem) Danish Dutch English Finnish French Notebook PC E-Manual...

  • Page 135

    German Greek Italian Portuguese Spanish Swedish Notebook PC E-Manual...

  • Page 136: Energy Star Complied Product

    All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity.

  • Page 137: Global Environmental Regulation Compliance And Declaration

    Declaration ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements.

  • Page 138: Regional Notice For Singapore

    Regional notice for Singapore This ASUS product complies with IDA Standards. Complies with IDA Standards DB103778 Regional notice for India This product complies with the “India E-waste (Management and Handling)Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls(PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1 % by weight in homogenous materials and 0.01 % by weight...

  • Page 139

    Notebook PC E-Manual...

  • Page 140

    Notebook PC E-Manual...

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