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Recommended Measures for
Preventing Image Retention
• Avoid watching a video displaying an image as
listed above for extended periods of time.
• Adjust your TV settings as below when turning
on a video exhibiting an image as listed above for
extended periods of time.
- [Picture] [Picture Mode Settings] [Picture
Mode] [APS]
- [Picture] [Picture Mode Settings] [OLED
LIGHT] Adjust to lower value
- [Picture] [Additional Settings] [OLED Panel
Settings] [Logo Luminance Adjustment]
[High]
• Turn off the menu bar of an external device, such
as a set-top box, to prevent long-term display
of the menu bar of such device. (Please refer to
the manual of the applicable external device for
instructions.)
• Adjust the settings as below when watching a video
constantly showing black bars on the left, right, top
or bottom, in order to remove the black bars.
- [Picture] [Aspect Ratio Settings] [Aspect Ratio]
[Vertical Zoom] or [All-Direction Zoom]
Information on Functions
Supporting Image Quality in
Relation to Temporary Image
Retention
• OLED TV offers a function called Pixel Refresher,
which helps to prevent temporary image retention.
This function can be operated automatically or
manually.
• The auto feature will activate when the TV power
is turned off, but only after the TV has been turned
on for a cumulated total of four (4) hours or more,
which need not be consecutive. Pixel Refresher
will automatically run for several minutes after the
screen is turned off. (Please note that failure to
supply the AC power or disconnecting the power
cord from the outlet will disable the auto feature.)
• To manually activate Pixel Refresher, you will have
to select [Picture] [Additional Settings] [OLED
Panel Settings] [Pixel Refresher] in the settings.
Once manually activated, the function will run for
approximately one (1) hour. During this time, a
horizontal line may appear on the screen; however,
this is not a malfunction.
• If Pixel Refresher has not been manually activated
for a certain period of time, a pop-up window
advising to activate this function will appear on the
screen. Please follow the instructions set forth in the
pop-up window.
• In addition to Pixel Refresher, there are other
functions available for protecting the screen from
image retention. For example, a function that
automatically reduces the screen brightness level,
in part or in whole, will be activated when a static
image is displayed uninterrupted on the screen.
Once the static image disappears, the brightness
level will automatically return to the previous level.
This function is an intended function, and not a
malfunction.
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