Troubleshooting - Samsung RF23 Series Quick Start Manual

5. Troubleshooting

PROBLEM
The refrigerator does not
work at all or it does not chill
sufficiently.
The food in the fridge is
frozen.
You hear unusual noise or
sounds.
The cabinet-door sealing area
of the appliance is hot and
condensation is occurring.
The Ice Maker is not
producing ice.
You can hear water bubbling
in the refrigerator.
• Check if the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the freezer
or fridge inner temperature.
If it is, set the freezer or fridge to a colder temperature.
• Is the refrigerator in direct sunlight or located near a heat source?
If so, it may not be able to cool sufficiently.
Install it in a location that is out of direct sunlight and not near a heat source.
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation? If so, it may not be able to cool sufficiently.
Keep it an appropriate distance from the wall.
• Is there too much food inside so that the food is blocking the outlet vent?
To keep the refrigerator at a suitable temperature, do not fill the refrigerator
with too much food.
• Check if the set temperature on the digital display is too low.
If so, raise the set temperature inside the refrigerator.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store food with a high moisture content in the coldest part of the
refrigerator or near the cooling outlet vent?
Try moving those items to the other shelves in the fridge instead of keeping
them in the colder areas or bins.
• Check if the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation?
• Was anything dropped behind or under the refrigerator?
• If you hear a "ticking" sound from inside the refrigerator, this is normal.
It occurs because various parts contract or expand in response to temperature
changes in the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator, this
is normal.
The sound is caused by the compressor operating at high capacity.
• Some heat is normal as anti-condensators are installed in the vertical hinged
section of the refrigerator to prevent condensation.
• Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a long time.
• The refrigerator may take longer to make ice if it is not sufficiently cool, such
as when first installed.
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Check if the filter is properly installed.
If it is not properly installed, the ice making function may not work.
• This is normal.
The bubbling comes from refrigerant circulating through the refrigerator.
SOLUTION