Troubleshooting; Diagnosing Problems - LG FH0C9CDHK7 Owner's Manual

TROUBLESHOOTING

• Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If your washing machine does not function properly or does not function at all, check the following
before you call for service:

Diagnosing Problems

Symptoms
Rattling and clanking
noise
Thumping sound
Vibrating noise
Water leaks
Oversudsing
Water does not enter
washing machine or it
enters slowly
Water in the washing
machine does not drain
or drains slowly
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Reason
Foreign objects such as coins or
safety pins may be in drum or pump.
Heavy wash loads may produce a
thumping sound. This is usually
normal.
Have all the transit bolts and tub
support been removed?
Are all the feet resting firmly on the
ground?
Inlet hoses or drain hose are loose
at tap or washing machine.
House drain pipes are clogged.
Water supply is not adequate in that
location.
Water supply tap is not completely
open.
Water inlet hose(s) are kinked.
The filter of the inlet hose(s)
clogged.
Drain hose is kinked or clogged.
The drain filter is clogged.
Solution
• Stop washing machine, check drum
and drain filter.
• If noise continues after washing
machine is restarted, call your
authorised service centre.
• If sound continues, washing machine
is probably out of balance. Stop and
redistribute wash load.
• If not removed during installation,
refer to Installation guide for removing
transit bolts.
• Make sure the washing machine is
level and tighten the lock nuts up
towards the base of the appliance.
• Check and tighten hose connections.
• Unclog drain pipe. Contact plumber if
necessary.
• Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
• Check another tap in the house.
• Fully open tap.
• Straighten hose.
• Check the filter of the inlet hose.
• Clean and straighten the drain hose.
• Clean the drain filter.