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Mitchell Diagnostics MD-500 User Manual

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Summary of Contents for Mitchell Diagnostics MD-500

  • Page 1 MD-500 User Manual (en-US)
  • Page 2 Technical Support For technical questions on your product, contact 877-570-8863. or email tech@boschdiagnostics.com. Copyright © Mitchell International All rights reserved. The information, specifications, and illustrations in this guide are based on the latest information available at the time of printing. Mitchell International reserves the right to make changes at any time, without notice.

  • Page 3: Table Of Contents

    MD-500 | User Manual | 1 | en-US Table of Contents Data Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Safety Definitions .

  • Page 4: Safety Definitions

    | 2 | User Manual | MD-500 Safety Definitions • Maintain adequate clearance around moving components or belts during testing. Follow all DANGER, WARNING, and IMPORTANT messages. These safety messages are defined as follows: • Moving components and belts can...
  • Page 5 MD-500 | User Manual | 3 | en-US • Use of an attachment not recommended or • Keep the battery away from children. sold by the battery charger manufacturer • Do not store or leave your tool or battery may result in fire, electric shock, or near a heat source such as a radiator, personal injury.

  • Page 6: General Information

    | 4 | User Manual | MD-500 General Information Introduction 10:22 Connected Main Menu Diagnostics QuickScan Generic OBDII Repair-Source Diagnostic Information Wiring Diagrams Saved Reports Web Browser Coverage Guide Video Tutorials What’s New Apps Shortcut Settings Front facing camera 5 .

  • Page 7: Battery Charging

    MD-500 | User Manual | 5 | en-US Battery Life Tips Battery Charging The Tablet is an Android based touch-screen tablet. Connect the tablet to AC power and fully charge the battery. The battery life icon shows charge level. The scan tool...

  • Page 8: Power Button Functions

    | 6 | User Manual | MD-500 Power Button Functions Vehicle Communication Interface (VCI) The Vehicle Communication Interface (VCI) translates vehicle diagnostic data link information for the tablet using Wi-Fi wireless technology or a linked cable. The wireless capability...

  • Page 9: Software Descriptions

    MD-500 | User Manual | 7 | en-US rt0002 Software Descriptions Step 1 of 7 - Select as Language Tablet Software The tablet and VCI come with the diagnostic software pre- English loaded. Fully charge the tablet battery before use. The first time the tablet is powered up, the user needs to accept the Español...
  • Page 10 | 8 | User Manual | MD-500 Select correct Time Zone. rt0008 Step 6 of 7 - Activate Warranty rt0005 Step 4 of 7 - Setup Time Zone Activate Warranty ValuedCustomer@gmail.com Setup Time Zone 123-555-1234 5678 Shop Lane Address 2 (optional)

  • Page 11: 30 Day Trial

    MD-500 | User Manual | 9 | en-US Demo 1. Select Demo mode 30 Day Trial 1. Select Register my Device Later for 30 days of full use of the tool before registration is required. If the tablet is not 2.

  • Page 12: Connect The Tablet To The Vci

    | 1 0 | User Manual | MD-500 5. Select “Connect” next to the VCI in the list to pair it to the power. tablet. The VCI Connection Manager icon in the top left • PC connection illuminates when the VCI is connected will refresh to show successful VCI to tablet connection.

  • Page 13: Test Startup And Vehicle Connection

    MD-500 | User Manual | 11 | en-US System Settings Note: When switching vehicles, it is best to return to the home screen before disconnecting the VCI from the vehicle to avoid Settings allow the user to make adjustments to the following: communication errors.

  • Page 14: Software Information

    | 1 2 | User Manual | MD-500 Software Information Printer setup From the Settings screen select Software Information. The Ensure device is connected to internet and that network current software versions will be displayed. has unrestricted access to Google services.

  • Page 15: Contact Us

    MD-500 | User Manual | 13 | en-US Note: The information saved in User Details will also update registration information. 3. Tablet will Restart Communications. Contact Us 1. Presents the customer satisfaction line Report Options Follow the Prompts on the screen.

  • Page 16: Selecting Vehicle

    | 1 4 | User Manual | MD-500 Selecting Vehicle Most vehicles from 2004 and newer support AutoID, but some WARNING: Before performing any diagnostic other older vehicles may support Mode 9 too. functions, refer to the Safety Precautions and AutoID Operation: Warnings provided by the vehicle manufacturer.

  • Page 17: Manual Entry

    MD-500 | User Manual | 15 | en-US Manual Entry The tablet must be turned on, be paired with the VCI which is connected to the vehicle and currently displaying the screen. Once those conditions are met, complete the following: Select the make of vehicle.

  • Page 18: Recent

    | 1 6 | User Manual | MD-500 Select the engine. Note: Some vehicles may not require this selection. 3. Press and hold a recent vehicle tile and select one of two choices: • Set as current vehicle. •...
  • Page 19 MD-500 | User Manual | 17 | en-US 2. Select Search By VIN. 5. At this point vehicle entry will disappear and the user will be able to begin using diagnostic functions on the vehicle. 3. Enter 17-digit VIN then OK.

  • Page 20: Obdii

    | 1 8 | User Manual | MD-500 OBDII Overview OBDII (also referred to as Generic OBDII) provides limited engine control and monitors the diagnostic control network of the vehicle. When a fault in the control network occurs, a DTC is recorded in the vehicle computer.
  • Page 21 MD-500 | User Manual | 19 | en-US Data Stream Button Definitions 1. Select Data Stream Mode 1 from the Generic OBDII screen. Sort Sort Function: • Select Sort to sort data items. • Data may be sorted alphabetically, by graph, or by selection (checkbox checked).

  • Page 22: Dtcs Modes

    | 2 0 | User Manual | MD-500 Data Stream Button Definitions DTCs Modes Modes 3, 4, 7, and A read and clear DTCs. Take Screen Capture Take Screen Capture Selecting Take Screen Capture will save a copy of the cur- rent open screen.

  • Page 23: Oxygen (O2) Sensors

    MD-500 | User Manual | 21 | en-US DTCs Modes 3, 4, 5, A Button Definitions Clear DTCs Clear DTCs Button The Clear DTCs button is used to clear codes and remove all but permanent DTCs on the selected controller. To clear...

  • Page 24: Non-Continuous Tests

    | 2 2 | User Manual | MD-500 Non-Continuous Tests Button Definitions Non-Continuous Tests Mode 6 views onboard monitoring test results for Share noncontinuous monitor systems. Share Button Tapping the Share button opens the Android share options that are currently available to the device. Share a report output by print, email, Bluetooth, USB or other available options.

  • Page 25: Vehicle Info

    MD-500 | User Manual | 23 | en-US When available, this selection will automatically take the user The 17 digit VIN provides information on the vehicle including to the special test screen where the test group menu will be year of manufacture, engine and possibly transmission type, displayed.

  • Page 26: Saved Reports

    | 2 4 | User Manual | MD-500 Saved Reports Overview The Saved Reports allows the capability to review previously recorded data. 7. View recording. Saved Diagnostic Data Button Definitions Delete Delete 1. Select Saved Reports from the Main Menu Screen.

  • Page 27: Browser

    Read DTCs Saved Diagnostic Data Button Definitions Overview Shrink There are two ways to read DTCs using MD-500. Read DTCs by selecting ALL will scan all available controllers Shrink Function on the selected vehicle. To zoom out press the Shrink button.
  • Page 28 | 2 6 | User Manual | MD-500 2. Select all controller qualifiers. 5. The controller without a DTC has no DTC line that is ss02986 selectable and clicking on the line has no effect. Note: Some vehicles may have controller qualifiers.

  • Page 29: Ford/Lincoln/Mercury

    MD-500 | User Manual | 27 | en-US 3. Tapping an option in the menu takes the user to that test. 3. DTCs will be read from the selected vehicle controller. Follow the prompts on the screen. • Select a listed DTC for Related Diagnostic Information See Diagnostic Information section.
  • Page 30 | 2 8 | User Manual | MD-500 1. Follow the prompts on the screen for retreiving DTCs. 5. Follow the prompts on the screen. Code Criteria Codes will be read from the selected controller and displayed 2. Select Code Assist button.

  • Page 31: Data Stream

    MD-500 | User Manual | 29 | en-US Read DTCs Button Definitions Waveform Presents reference waveform information to help the Help technician understand and fix the problem. Help TSB Reference Selecting Help will open an online user manual. Provides the technician with TSBs associated with the Note: an active internet connection will be required.
  • Page 32 | 3 0 | User Manual | MD-500 Data Groups screen. • Data groups may be selected at any time within data • Scroll through the menu until the desired data group is stream. found, then select it. • Select the data group menu button from the top of the 9.
  • Page 33 MD-500 | User Manual | 31 | en-US Note: The far left 2-data tiles will be enlarged to select the specific NOTE: Not all display types are available for all data items. data tiles to be enlarged. To see more graphs use your finger to swipe the screen.
  • Page 34 | 3 2 | User Manual | MD-500 Select Function Display Type Button Definitions Use English/Standard Units Use English/Standard Units Selecting English/Standard Units will switch from Metric Units to English/Standard Units. Expand Expand button To view the data in the enlarge view, press the Expand button.
  • Page 35 MD-500 | User Manual | 33 | en-US Recordings 2. Data may be sorted alphabetically, or by graph. 1. Select Playback to view previously recorded data Note: Sorting data items will reset the timeline frame counter, so sort these items before recording data.

  • Page 36: Special Tests

    | 3 4 | User Manual | MD-500 Special Tests check on the vehicle to ensure it is actually supported on this Overview vehicle. Depending on the vehicle and controller selected, special tests are available. Proceed to Step 3...

  • Page 37: Diagnostic Information

    MD-500 | User Manual | 35 | en-US Diagnostic Information Overview Diagnostic Information provides diagnostic, repair, and reset information for the selected vehicle. 6. To terminate a test at any time, use the emergency stop button. To exit special tests normally, select the exit or abort button.
  • Page 38 | 3 6 | User Manual | MD-500 information for the selected vehicle. 1. Select Symptom List from the Diagnostic Information screen. • Displays a list of symptoms associated with the selected vehicle/controller combination. • Select Symptoms List from the Diagnostic Information menu.
  • Page 39 MD-500 | User Manual | 37 | en-US 2. Scroll through the list and select the desired sensor or Location component is listed. Used to find where specific components are located. 1. Select Location Info from the Diagnostic Information screen.

  • Page 40: Enhanced Vehicle Scan

    | 3 8 | User Manual | MD-500 2. Some of the tune up specifications contained in this 2. Follow the prompts on the screen to disconnect and section include the following: connect the battery. • Starter 3. Follow procedures for updating vehicle systems after •...
  • Page 41 MD-500 | User Manual | 39 | en-US controllers on the selected vehicle for Modes 1-7, 9. Depending on the vehicle, the tablet may ask qualifying questions concerning particular controller types for the vehicle being scanned. If unsure what selection to pick, find the manufacturer’s Regular Production Option (RPO) code list sticker on the vehicle, and then find the corresponding code for the desired controller.
  • Page 42 | 4 0 | User Manual | MD-500 Data Stream Snapshot Freeze Frame Data stream Snapshot, is a current view of the onboard 1. Select a frame. vehicle sensors. Mode 1 (Readiness Monitor) Mode 2 displays recorded data in the form of a DS snapshot by the vehicle’s computer when specific DTC are set and the...
  • Page 43 MD-500 | User Manual | 41 | en-US Enhanced Vehicle Scan Button Definitions Mode 6 (Non-continuous monitor tests) Mode 6 views onboard monitoring test results for Save noncontinuous monitor systems. Save Tapping the Save button will save DTC and test data reports from Automated System test.

  • Page 44: Special Tests Shortcuts

    | 4 2 | User Manual | MD-500 Special Tests Shortcuts 3. Select the desired test to be performed. Overview Special Tests Shortcuts provide a way for specific systems to be recalibrated or reset after service. Maintenance test availability will vary from vehicle to vehicle, and will be updated over time.

  • Page 45: Enhanced Obdii

    MD-500 | User Manual | 43 | en-US Enhanced OBDII Wiring Diagrams Overview Overview Enhanced OBDII provides all of the same functions and Wiring Diagrams provides OEM specific, Full color, Full features as Generic OBDII with the addition of OEM specific system diagrams.

  • Page 46: Browser

    | 4 4 | User Manual | MD-500 Browser Adding Printer Plug-ins Add printer plug-ins for printers you want to use with the Overview tablet. An internet browser window is available for direct internet 1. On the Settings screen, tap Connections → More access.
  • Page 47 MD-500 | User Manual | 45 | en-US 1699503426 | REV A | 05.2021 © Mitchell International...
  • Page 48 Mitchell International 6220 Greenwich Drive San Diego, CA 92122 Phone: 1-800-238-9111 www.mitchell.com 1699503426 REV A...

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