Related Manuals for Elo TouchSystems ET3202L
Summary of Contents for Elo TouchSystems ET3202L
- Page 1 USER MANUAL Elo Touch Solutions ET3202L 32” Interactive Digital Signage Touchmonitor ET4202L 42” Interactive Digital Signage Touchmonitor ET4602L 46” Interactive Digital Signage Touchmonitor SW602296 Rev A...
- Page 2 Trademark Acknowledgments AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch, SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.
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Page 3: Table Of Contents
Table of Contents ................4 Chapter 1 – Introduction ................5 Chapter 2 – Unpacking ..........6 Chapter 3 – Touchmonitor Installation ................9 Chapter 4 – Mounting ................13 Chapter 5 – Operation ............... 31 Chapter 6 – Technical Support ............ -
Page 4: Chapter 1: Introduction
Chapter 1: Introduction Product Description Your new Interactive Digital Signage (IDS) touchmonitor combines Elo Touch Solutions reliable performance with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor. -
Page 5: Chapter 2: Unpacking
Chapter 2: Unpacking Unpacking the Interactive Digital Signage Touchmonitor To unpack the IDS, follow these steps: 1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’. 2. Open and remove all 4 hinged plastic locks. 3. -
Page 6: Chapter 3 - Touchmonitor Installation
Chapter 3: IDS Touchmonitor Installation Connector Panel & Interfaces Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these Touchmonitors. Elo recommends safe lifting techniques as described in OSHA/NIOSH Guidelines. Check that the following items are present and in good condition: ... - Page 7 IDS Touchmonitor Connections to an External Computer 1. Connect the included HDMI cable (or your own VGA or DisplayPort cable) between the monitor and the video source. 2. Connect the USB touch cable between the monitor and your host PC. 3.
- Page 8 Installing the IDS Touchscreen Technology Software Drivers The Elo touch driver and the Elo Computer Module driver packs are available with the CD that ships with the touchmonitor. Visit the Elo Touch Solutions website www.elotouch.com for: Updates to the Elo touch driver ...
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Page 9: Chapter 4: Mounting
Chapter 4: Mounting Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Note: Do NOT lay the display face-down as this can cause damage to the monitor. General Mounting Information The following three mounting orientations are supported: Landscape, portrait and table-top mode. - Page 10 Landscape When rotating the monitor to landscape mode, ensure that the Elo logo appears in the same location as the pictures below Table Top –Refer to the Temperature Control section for table top mode requirements. User Manual: Interactive Digital Signage SW602296 Rev A, Page 10 of 39...
- Page 11 Rear VESA Mount A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,6MM Refer to www.elotouch.com for dimensional drawings. User Manual: Interactive Digital Signage SW602296 Rev A, Page 11 of 39...
- Page 12 Optional Mounting Methods Stand Kit PN: E275623 Wall Mount Kit PN: E275050 Optional Stand Kits and Wall Mount kits are available for the IDS02 Series monitors. Detailed information is available on the marketing specification drawing MS601603 at www.elotouch.com. Consult the wall mount user guide for detailed installation information. User Manual: Interactive Digital Signage SW602296 Rev A, Page 12 of 39...
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Page 13: Chapter 5: Operation
Chapter 5: Operation Power To turn the touchmonitor on or off, press the touchmonitor power button once. If a computer module is installed, then the computer module will also turn on with the monitor. To gracefully shut down the computer module, follow the computer modules operating systems normal power off procedure. - Page 14 Touch Technology InfraRed (IR) Touchscreens Technology When connected to Windows 7 or Windows 8.1 computer, the touchmonitor can report ten simultaneous touches. Projective Capacitance Touchscreens Technology When connected to Windows 7 or Windows 8.1 computers, the touchmonitor can report ten simultaneous touches.
- Page 15 Touch On-Screen Display (OSD) This monitor uses an easy-to-navigate Touch OSD interface. Use the settings menu in the green sidebar to make adjustments to the monitor display settings. Example of the Popup OSD Menu: Select the Change desired Brightness by sliding Setting this green Menu from...
- Page 16 Parameter Available Adjustment When enabled, the monitor will automatically switch if a new video port is Video Port connected. Discovery The user can choose between Standard, 5%, 10% or 15% black level offset. The saturation level of the colors change according to the chosen black level offset. Black Level Not available when the video source is from VGA.
- Page 17 When selected, the OSD will not popup when the Menu button is pressed. OSD Lock If the OSD needs to be unlocked, press and hold the Menu button for five (5) seconds. This will cause the monitor to unlock the OSD menu. When enabled, the monitor will remain ON even if the power button is pressed.
- Page 18 On-Screen Display (OSD) Connected Through the RJ45 Connection (Optional) Five OSD buttons can be found on the OSD remote. There is an LED light which shows the current state of the monitor. The following are the functions that relate to the designated button. The buttons and their functionality are: Button Function when OSD is not displayed:...
- Page 19 Audio Audio from the touchmonitor Line In, touchmonitor HDMI, touchmonitor DisplayPort, computer module Line In, or computer module HDMI or DisplayPort ports can be played over the touchmonitors internal speakers. See the “Audio Source” OSD parameter for details. When headphones are plugged into the headphone output jack, the internal speakers turn off and audio is played over the headphones.
- Page 20 Mating connectors can be found at: www.molex.com Mates with the 5557 Mini-Fit Jr. Receptacle Housing Note: Monitor firmware must be specifically written to accommodate the specific use case of the GPIO port. Please contact Elo customer service for firmware information. Near Field Communication Functionality (Optional Peripheral) The following NFC protocols are supported: ...
- Page 21 User Manual: Interactive Digital Signage SW602296 Rev A, Page 21 of 39...
- Page 22 User Manual: Interactive Digital Signage SW602296 Rev A, Page 22 of 39...
- Page 23 Magnetic Stripe Reader (MSR) Functionality (Optional Peripheral) The MSR shall operate in keyboard mode. Capable of reading 3 tracks simultaneously. Security level and Encryption function: OFF CEC Functionality (Consumer Electronic Control) The touchmonitor is equipped with CEC capability. If a host device (with CEC built in) is connected to the monitor through HDMI, the monitor can be turned on by only turning the host device on.
- Page 24 Driver Installation Elo Computer Modules (Windows 7 and Windows 8.1 models), have all required drivers preinstalled. All required drivers are available online at www.elotouch.com. For No Operating System (OS) units, the drivers are available online at www.elotouch.com. For Windows Operating Systems After the computer finishes booting up, follow these instructions to install the drivers: After the OS has booted, right click on “My Computer”...
- Page 25 For Mac OS X higher, these drivers are automatically installed when the system is connected to the monitor. To find information on the drivers, do the following: NOTE: The Elo Touch Solutions Touchmonitor ID will be different per touch technology. In Mac OS X: Open the Terminal window and under Hardware, select USB.
- Page 26 The table below shows the Auto Shut Off temperature. Monitor Thermal Protection Thermal Protection Auto Shut Off Orientation Mode (°C) Step 1 Mode (°C) Step 2 Temperature (°C) ET3202L Portrait Landscape Tabletop ET4202L Portrait Landscape Tabletop ET4602L...
- Page 27 Step 1 temperature and then decrease further to the value required to disable Thermal Protection Mode 1. Example of Thermal Protection Mode for an ET3202L Monitor with 100% Brightness in landscape mode: At Step 1: OSD = 58, Max Brightness = 80% Normal operation returns if OSD can maintain 54°C or lower temperature for five...
- Page 28 Intelligent Brightness Control and Color Sensor Functionality This touchmonitor includes a light and color sensor that can adjust the brightness of the screen and the color of the display to meet the ambient light and color levels. The Intelligent Brightness Control functions based on the following curve: ET3201L: ET4201L:...
- Page 29 ET4602L Brightness vs. Ambient Light 150 200 250 275 300 350 400 410 420 430 460 480 500 Am bient Light Note: If the Thermal Protection Mode is activated, the Intelligent Brightness Control feature will act within the limits set forth in the Temperature Control section. The color sensor functions according to the following chart: Default: Disabled User Manual: Interactive Digital Signage...
- Page 30 Video Firmware Upgrade This touchmonitor contain the ability to update the video firmware with the use of an external computer. Contact Elo customer service for information on how to upgrade the video firmware. User Manual: Interactive Digital Signage SW602296 Rev A, Page 30 of 39...
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Page 31: Chapter 6: Technical Support
Chapter 6: Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting Check that the AC power cable is properly The Touchmonitor does not respond when connected. -
Page 32: Chapter 7: Safety & Maintenance
Chapter 7: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor or Computer Module. They are not user-serviceable. Do not block or insert anything inside any of the ventilation slots. The touchmonitor is equipped with a 3-wire, grounding power cord. - Page 33 Care and Handling The following tips will help maintain optimal performance of your touchmonitor: Disconnect the AC power cable before cleaning. To clean the display, use a cloth lightly dampened with a mild detergent. It is important that your unit remains dry. Do not get liquids on or inside the unit. In the event that liquid does get inside, have a qualified service technician inspect the unit before you power it on again.
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Page 34: Chapter 8: Regulatory Information
Chapter 8: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. - Page 35 as required by EMC Directive 2004/108/EC as indicated in European Standard EN 55022 Class A and the Low Voltage Directive 2006/95/EC as indicated in European Standard EN 60950-1. General Information to all Users: This equipment generates, uses and can radiate radio frequency energy.
- Page 36 emission levels and may also present a lethal shock hazard to the user.) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. III. Agency Certifications The following certifications and marks have been issued or declared for this monitor: Canada CUL, IC Russia EAC China CCC...
- Page 37 Explanation of Markings (1). In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
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Page 38: Chapter 9: Warranty Information
Chapter 9: Warranty Information For warranty information, go to http://www.elotouch.com/Support/warranty.asp User Manual: Interactive Digital Signage SW602296 Rev A, Page 38 of 39... - Page 39 Check out our website www.elotouch.com Get the latest... Product Information Specifications Upcoming events Press releases Software drivers Getting in Touch with Us To find out more about the extensive range of Elo touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: Tel 800-ELO-TOUCH North America...