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T
roubleshooting guide
Symptom
Water in the washer
does not drain or
drains slowly.
Washer does not start
Washer will not spin
Door does not open
Display stuck
on 6min left.
Possible Cause
• Drain hose is kinked or clogged.
• The drain filter is clogged.
• Electrical power cord may not be
plugged in or connection may be
loose.
• House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
• Water supply tap is not turned
on.
❋ Check that the door is firmly
shut.
This washing machine checks
the condition of the clothes at
6min left to evaluate if they are
dried or not. If the clothes are not
dried, the washing machine will
further dry for 30min. The 6min
display will then continue to count
down after 30min.
Solution
Clean and straighten the drain hose.
Clean the drain filter.
Make sure plug fits tightly in wall
outlet.
Reset circuit breaker or replace fuse.
Do not increase fuse capacity.
If problem is a circuit overload, have
it corrected by a qualified electrician.
Turn on water supply tap.
Close the door and press the
Start/Pause button. After pressing the
Start/Pause button, it may take
a few moments before the clothes
washer begins to spin. The door must
lock before spin can be achieved.
Once started, the door can not be
opened for safety reasons.
Wait one or two minutes before
opening the door to give the electric
locking mechanism time to release.
Check the weight of clothes.
The weight of the clothes
should be less then 6kg.
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