BenQ CineHome I Series User Manual
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BenQ CineHome I Series User Manual

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Digital Projector
User Manual
CineHome Series I W1700M/W1720/HT2550M
V 1.01

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Summary of Contents for BenQ CineHome I Series

  • Page 1 Digital Projector User Manual CineHome Series I W1700M/W1720/HT2550M V 1.01...

  • Page 2: Warranty And Copyright Information

    Warranty and Copyright information Limited warranty BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included).

  • Page 3: Table Of Contents

    Table of Contents Warranty and Copyright information ................2 Important safety instructions ....................4 Introduction .......................... 7 Shipping contents ............................7 Projector exterior view ..........................8 Controls and functions..........................9 Positioning your projector ....................11 Choosing a location ..........................11 Obtaining a preferred projected image size..................

  • Page 4: Important Safety Instructions

    Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
  • Page 5 8. Never replace the lamp assembly or any 12. Always place the projector on a level, electronic components unless the projector is horizontal surface during operation. unplugged. - Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back.
  • Page 6 If the projector does become wet, photobiological safety of lamps and lamp disconnect it from the power supply's power systems, this product is Risk Group 2, IEC outlet and call BenQ to have the projector 62471-5:2015. serviced. 2. Possibly hazardous optical radiation emitted from this product.

  • Page 7: Introduction

    • *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information. Optional accessories 1. Spare lamp kit 3. BenQ QCast Mirror/WDP02 2. Ceiling mount kit 4. BenQ 3D glasses Replacing the remote control batteries 1.

  • Page 8: Projector Exterior View

    Projector exterior view 11 1213 14 15 16 1. Lamp cover 13. USB Mini-B port (for firmware upgrades) 2. Vent (air exhaust) 14. RS-232 control port 3. Adjuster feet 15. USB Type-A port (1.5 A power supply) 4. Projection lens 16.

  • Page 9: Controls And Functions

    Controls and functions Projector & Remote control 1. POWER indicator light/TEMPerature All the key presses described in this document warning light/LAMP indicator light are available on the remote control or projector. (See Indicators on page 41.) POWER Toggles the projector between standby mode and on.
  • Page 10 10. MODE, PIC MODE 18. DETAIL ENHANCER, LUMI EXPERT Selects an available picture setup mode. The functions are not available with this model. 11. LIGHT Turns on the remote control backlight for a few seconds. To keep the backlight on, press Toggles projector audio between on and off.

  • Page 11: Positioning Your Projector

    Note that a special rear projection screen and the setup and portability. BenQ Projector Ceiling Mount Kit are required for this installation location. 2. Front Ceiling 4. Rear...

  • Page 12: Obtaining A Preferred Projected Image Size

    Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. Projection dimensions • The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio 16:9 Screen diagonal Screen Center of lens...

  • Page 13: Mounting The Projector

    If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.

  • Page 14: Adjusting The Projected Image

    Adjusting the projected image Adjusting the projection angle If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. To adjust the projection angle: 1.
  • Page 15 Correcting keystone Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection. • To automatically correct this: 1. Press on the projector or on the remote control. 2. After the Keystone correction page appears, press and hold the MODE key on the projector for 2 seconds to automatically correct the keystoning problem.

  • Page 16: Connection

    Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. Notebook or desktop computer A/V device Speaker Speakers...
  • Page 17 Connecting audio The projector has built-in mono speaker(s) which are designed to provide basic audio functionality accompanying data presentations for business purposes only. They are not designed for, nor intended for stereo audio reproduction use as might be expected in home theater or home cinema applications. Any stereo audio input (if provided), is mixed into a common mono audio output through the projector speaker(s).

  • Page 18: Operation

    Operation Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied. 2. Press on the projector or on the remote control to start the projector.
  • Page 19 4. If you are prompted for a password, press the arrow keys to enter a 6-digit password. See Utilizing the password function on page 5. Switch all of the connected equipment on. 6. The projector will search for input signals. The current input signal being scanned appears. If the projector does not detect a valid signal, the message “No Signal”...

  • Page 20: Using The Menus

    Using the menus The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and settings. The OSD screenshots below are for reference only, and may differ from the actual design. Below is the overview of the OSD menu. Main menu Current input signal icon...

  • Page 21: Securing The Projector

    BenQ 2. Write down the number and turn off your projector. Customer Center. 3. Seek help from the local BenQ service center to decode Recall Code: the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.

  • Page 22: Switching Input Signal

    Changing the password 1. Go to SYSTEM SETUP: ADVANCED > Password > Change Password. 2. Press OK. The INPUT CURRENT PASSWORD message appears. 3. Enter the old password. • If the password is correct, another message INPUT NEW PASSWORD appears. •...

  • Page 23: Shutting Down The Projector

    Shutting down the projector 1. Press and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear. 2. Press a second time. The power indicator flashes orange, the projection lamp shuts down, and the fans will continue to run for approximately 90 seconds to cool down the projector.

  • Page 24: Menu Operation

    Management Rename User Mode Brightness 0–100 Contrast 0–100 Color 0–100 Tint 0–100 Sharpness 0–15 Gamma Selection 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ HDR Brightness -2 – +2 Preset/Red Gain/Green Gain/Blue PICTURE Color Temperature Gain/Red Offset/Green Offset/Blue Offset Primary Color Management Color/Hue/Saturation/Gain Advanced Color Gamut Auto/BT. 709/BT. 2020/DCI-P3...
  • Page 25 Aspect Ratio Auto/Real/4:3/16:9/2.4:1 12V Trigger On/Off High Altitude On/Off Mode Language Background Color Black/Blue/Purple Splash Screen BenQ/Black/Blue Disable/5 min/10 min/15 min/20 Auto Off min/25 min/30 min Direct Power On On/Off Center/Top-Left/Top-Right/Botto Menu Position m-Right/Bottom-Left SYSTEM SETUP: Menu Settings Always On/5 sec/10 sec/15 sec/20...

  • Page 26: Picture Menu

    Reset All Settings Reset/Cancel SYSTEM SETUP: ADVANCED (input password) (Continued) Source Picture Mode Resolution Color System INFORMATION Color Gamut Light Usage Time 3D Format Firmware Version PICTURE menu The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type.
  • Page 27 • Gamma Selection Gamma refers to the relationship between input source and picture brightness. • 1.8/2.0/2.1/BenQ: Select these values according to your preference. • 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
  • Page 28 • HDR Brightness The projector can automatically adjust the brightness levels of your image according to the input source. You can also manually select a brightness level to display better picture quality. When the value is higher, the image becomes brighter; when the value is lower, the image becomes darker.
  • Page 29 • Color Gamut Color Gamut refers to the range of colors that can potentially be displayed by a device. There are some standards to define difference levels of color gamuts for display devices, such as CIE 1976, sRGB, Adobe RGB, NTSC, etc. With this projector, selecting Auto will automatically apply the most suitable color gamut to the image source.

  • Page 30: Display Menu

    (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so on. After you have connected the 3D video devices to the projector, wear the BenQ 3D glasses and make sure the power is on to view 3D contents. When watching 3D contents: •...

  • Page 31: Installation Menu

    • 3D Mode The default setting is Auto and the projector automatically chooses an appropriate 3D format when detecting 3D contents. If the projector cannot recognize the 3D format, press OK to choose a 3D mode from among Frame Sequential, Frame Packing, Top-Bottom, and Side-by-Side.

  • Page 32: System Setup: Basic Menu

    There are several options to set the image's aspect ratio depending on your input signal source. • Auto: Scales an image proportionally to fit the projector's native resolution in its horizontal or vertical width. 15:9 picture • Real: Projects an image as its original resolution and resizes it to fit within the display area.
  • Page 33 Direct Power Allows the projector to turn on automatically once the power is fed through the power cord. • Menu Position: Sets the On-Screen Display (OSD) menu position. • Menu Display Time: Sets the length of time the OSD will remain active after Menu Settings your last key press.

  • Page 34: System Setup: Advanced Menu

    SYSTEM SETUP: ADVANCED menu • Reset Light Usage Timer: See Resetting the Light Usage Timer on page Light Settings • Light Usage Timer: See Getting to know the Light Usage Time on page • HDMI Range Selects a suitable RGB color range to correct the color accuracy. •...

  • Page 35: Information Menu

    BenQ video display devices. Accordingly, we recommend that setup and calibration be performed by an ISF certified installation technician.

  • Page 36: Maintenance

    Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. •...

  • Page 37: Light Usage Time Information

    Light usage time information Getting to know the Light Usage Time When the projector is in operation, the duration (in hours) of light usage is automatically calculated by the built-in timer. The method of calculating the Light Usage Time is as follows: 1.
  • Page 38 Order Replacement Lamp Lamp hour >XXXX Hours the Light Usage Time on page 37), you may continue to operate Order a new lamp at www.BenQ.com the projector until the next hour lamp warning appears. Press OK to dismiss the message. Notice It is strongly recommended that you replace the lamp at this age.
  • Page 39 Replacing the lamp (FOR SERVICE PERSONNEL ONLY) • To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before changing the lamp. • To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp. •...
  • Page 40 8. Use the handle to slowly pull the lamp out of the projector. • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector. • Do not place the lamp in locations where water might splash on it, children can reach it, or near flammable materials.
  • Page 41 Indicators Light Status & Description Power events Stand-by mode Powering up Normal operation Normal power-down cooling Download Color wheel start failed Scaler reset fail (video projector only) Lamp/light source life exhausted Lamp door is not closed Burn-in ON Burn-in OFF Lamp events Lamp/light source error in normal operation Lamp/light source is not lit up...

  • Page 42: Troubleshooting

    Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If There is no power from the power cord. the power outlet has a switch, make sure that it is switched Attempting to turn the projector on again during Wait until the cooling down process has completed.

  • Page 43: Specifications

    Speaker Please visit below website and choose your country to 5 watt x 1 find your service contact window. Audio signal output http://www.benq.com/welcome PC audio jack x 1 Transporting Control Original packing or equivalent is recommended. 12V DC x 1 (0.5 A power supply) Type-A x 1 (1.5 A power supply)

  • Page 44: Dimensions

    Dimensions 353 mm (W) x 135 mm (H) x 272 mm (D) Unit: mm Specifications...

  • Page 45: Timing Chart

    XGA_120 119.989 97.551 115.500 (Reduce Blanking) 1152 x 864 1152 x 864_75 75.00 67.500 108.000 1024 x 576 BenQ NB Timing 60.0 35.820 46.966 1024 x 600 BenQ NB Timing 64.995 41.467 51.419 1280 x 720 1280 x 720_60 45.000 74.250...
  • Page 46 1920 x 1080@60HZ 1920X1080_60 67.5 148.5 1920X1200_60 1920 x 1200@60HZ 59.95 74.038 (Reduce Blanking) 1920X1080_60 1920 x 1080 (VESA) 59.963 67.158 (for Auditorium model) The timings showing above may not be supported due to EDID file and VGA graphics card limitations. It is possible that some timings cannot be chosen.
  • Page 47 84.997 68.667 94.500 XGA_120 119.989 97.551 115.500 (Reduce Blanking) 1152 x 864 1152 x 864_75 75.00 67.500 108.000 BenQ Notebook 1024 x 576 60.00 35.820 46.996 Timing BenQ Notebook 1024 x 600 64.995 41.467 51.419 Timing 1280 x 720 1280 x 720_60 45.000...
  • Page 48 3840 x 2160_60 For 4K2K model 3840 x 2160 (Only HDMI 2.0 support) The timings showing above may not be supported due to EDID file and VGA graphics card limitations. It is possible that some timings cannot be chosen. • Video timings Vertical Dot Clock Horizontal...

This manual is also suitable for:

Cinehome w1700mCinehome w1720Cinehome ht2550m

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