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CH100
Full HD Portable LED Projector
User Manual

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Table of Contents
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Summary of Contents for BenQ CH100

  • Page 1 CH100 Full HD Portable LED Projector User Manual...
  • Page 2: Table Of Contents

    Table of contents Important safety Maintenance ...... 59 instructions......3 Care of the projector ......59 Lamp information ........60 Overview.......7 Indicators ..........61 Projector features........7 Troubleshooting....63 Shipping contents ........8 Projector exterior view......9 Specifications..... 64 Controls and functions ......10 Projector specifications ......64 Installation ......
  • Page 3: Important Safety Instructions

    Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. Please read this manual before In some countries, the line voltage is you operate your projector.
  • Page 4 Never replace any electronic Do not block the ventilation holes. components unless the projector is - Do not place this projector on a blanket, bedding or any other soft unplugged. surface. - Do not cover this projector with a cloth or any other item. - Do not place inflammables near the projector.
  • Page 5 BenQ to have the projector serviced. Do not step on the projector or place any objects upon it. Besides probable physical damage to the...
  • Page 6 BenQ Projector Mounting Kit and ensure it is securely and safely installed. If you use a non-BenQ brand projector ceiling mount kit, there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length screws.
  • Page 7: Overview

    The lamp brightness will decline over time and may vary within the lamp manufacturers specifications. This is normal and expected behavior. • When the LED indicator lights up in red or a message appears suggesting it is time to replace the lamp, please contact your local BenQ customer service center for help. Overview...
  • Page 8: Shipping Contents

    Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories The supplied accessories will be suitable for your region, and may differ from those illustrated. Projector Power cord Quick start guide...
  • Page 9: Projector Exterior View

    Front IR remote sensor Lens cover Projection lens USB Type-A port - Provides power for charging an HDMI/MHL dongle, such as BenQ QCast (purchased Rear view separately). See page 22 details. Audio input jack HDMI 1/MHL input port Rear IR remote sensor...
  • Page 10: Controls And Functions

    Controls and functions Projector POWER button/POWER indicator • Toggles the projector between standby mode and on. See "Starting up the projector" on page 26 "Shutting down the projector" on page 28 for details. • Lights up or flashes when the projector is under operation.
  • Page 11: Remote Control

    Remote control Left arrow key When the On-Screen Display (OSD) menu is on: - Navigates left to select the desired menu items. - Makes adjustments, such as brightness, contrast, etc. Down arrow key When the On-Screen Display (OSD) menu is on: - Navigates down to select the desired menu items.
  • Page 12: Remote Control Effective Range

    13. Volume up key 17. Menu Increases the projector audio Opens/closes the On-Screen volume. Display (OSD) menu. 14. Volume down key 18. Next Decreases the projector audio Plays next video, audio, photo volume. slideshow, or document (working with MHL only). 15.
  • Page 13: Replacing The Remote Control Battery

    Replacing the remote control battery Pull out the battery holder. Please follow the illustrated instructions. Push and hold the locking arm while pulling out the battery holder. Insert the new battery in the holder. Note the positive polarity should face outward. Push the holder into the remote control.
  • Page 14: Installation

    Setup : Basic > Projector Position > following settings: Front Ceiling. Press and select Settings or System Purchase the BenQ Projector Mounting Setup : Basic > Projector Position > Kit from your dealer to mount your Front. projector on the ceiling.
  • Page 15: Obtaining A Preferred Projected Image Size

    Obtaining a preferred projected image size The projected image size is determined by the distance from the projector lens to the screen and the video format. Projection dimensions Use the illustration and the table below to help you determine the projection distance. The screen aspect ratio is 16:9 and the projected picture is in 16:9 aspect ratio.
  • Page 16: Connection

    Connection Connecting the power Insert one end of the supplied power cord into the AC power jack. Insert the plug of the power cord into a power outlet. The POWER indicator on the projector lights up in orange after power has been applied. •...
  • Page 17: Overview Of Possible Connections

    The illustrations below are for reference only. The rear connecting jacks available on the projector vary with each projector model. Notebook or desktop computer A/V device Speakers VGA (D-Sub) cable USB cable HDMI cable Component Video to VGA (D-Sub) adapter cable Video streaming dongle (such as BenQ QCast) Audio cable Connection...
  • Page 18: Connecting A Computer

    Connecting a computer The projector provides a VGA (D-Sub) input socket that allows you to connect it to both ® ® compatibles and Macintosh computers. A Mac adapter is needed if you are connecting legacy version Macintosh computers. To connect the projector to a notebook or desktop computer: •...
  • Page 19 • Using an HDMI cable Take an HDMI cable and connect one end to the HDMI output port of the computer. Connect the other end of the HDMI cable to an HDMI input port on the projector. Connection...
  • Page 20: Connecting An Hdmi Source Device

    Connecting an HDMI source device The projector provides an HDMI input jack that allows you to connect it to an HDMI source device like a Blu-ray player, a DTV tuner or a display. HDMI (High-Definition Multimedia Interface) supports uncompressed video data transmission between compatible devices like DTV tuners or Blu-ray players, and transmits signal over a single cable.
  • Page 21: Connecting An Mhl Source Device

    Connecting an MHL source device This projector supports MHL devices (MHL-enabled) through the use of HDMI input jack. You can connect your MHL-enabled mobile device to the projector with an MHL cable to play high-definition video with fluidity. MHL (Mobile High-definition Link) supports uncompressed video and audio transmission between compatible devices like mobiles phones, tablets and other portable consumer electronics devices and transmits signal over a single cable.
  • Page 22: Connecting A Video Streaming Dongle

    Compatibility with HDMI/MHL dongles of other brands is not guaranteed. • The BenQ QCast dongle can be activated via either the MHL or HDMI input port on your projector. Be sure to slide the switch on the dongle to a correct position as required. Refer to the BenQ QCast user manual for details.
  • Page 23: Input Port

    Connecting the dongle to the HDMI 3/MICRO-B input port Place the projector on a flat surface with the bottom facing up. Loosen the screw that secures the HDMI 3/MICRO-B cover and open the cover. Connect the USB cable inside the projector to the USB port on the dongle, and then connect the dongle to the HDMI 3/MICRO-B input port.
  • Page 24: Connecting A Component Video Source Device

    Connecting a component video source device Examine your video source device to determine if it has a set of unused component video output sockets available: • If so, you can continue with this procedure. • If not, you will need to reassess which method you can use to connect to the device. To connect the projector to a component video source device: Take a Component Video to VGA (D-Sub) adapter cable and connect the end with 3 RCA type connectors to the component video output sockets of the video source...
  • Page 25: Connecting An External Speaker

    Connecting an external speaker You can hear sound through an external speaker instead of the projector’s built-in speakers. To connect the projector to an external speaker source device: Connect an appropriate stereo cable to the external speaker and the audio output jack on the projector.
  • Page 26: Operation

    Operation Starting up the projector Make sure you have connected the projector to power correctly. See "Connecting the power" on page 16 for details. Slide the lens cover open before turning on the projector. Make sure the lens cover is always open when the projector lamp is on. Press to start the projector.
  • Page 27 The Setup Wizard screenshots below are for reference only and may differ from the actual design. Step 1: Specify Projector Position. Step 2: Specify OSD Language. iii. Step 3: Specify Vertical Keystone. For more information about vertical keystone, see "Correcting keystone"...
  • Page 28: Shutting Down The Projector

    The projector starts to search for available input signals automatically. The current input signal being scanned displays on the screen. If the projector does not detect a valid signal, the No Signal message appears. You may press to select your desired input signal.
  • Page 29: Securing The Projector

    Securing the projector Using a security cable lock The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as the Kensington lock, to secure the projector. You can locate a Kensington anti- theft lock slot on the projector.
  • Page 30: If You Forget The Password

    Exit Write down the number and turn off the projector. Seek help from your local BenQ customer service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.
  • Page 31: Disabling The Password Function

    Select Change Password and press to display the Input Current Password window. Input Current Password Back Use the arrow keys to enter the old password. • If the password is correct, the Input New Password window displays. • If the password is incorrect, the password error message displays, and the Input Current Password window displays for your retry.
  • Page 32: Selecting An Input Source

    Selecting an input source The projector can be connected to multiple equipment at the same time. However, it only displays one full screen at a time. When starting up, the projector automatically searches for the available signals. If you want the projector to always automatically search for the signals: •...
  • Page 33: Adjusting The Projected Image

    Renaming an input source You may rename the current input source on the source selection bar. To do this, first and foremost, you have to access the Advanced OSD menu (see page 37 for details). Press and then use to go to the System Setup : Basic menu. Press to select Source Rename and press to display the Source Rename...
  • Page 34 Fine-tuning the image clarity Rotate the focus ring to sharpen the image. Auto-adjusting the image In some cases, you may need to optimize the picture quality. To do this, press . Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality.
  • Page 35: Hiding The Image

    Correcting keystone Keystoning refers to the situation where the projected image is noticeably wider at either the top or bottom. It occurs when the projector is not perpendicular to the screen. To correct this, besides adjusting the height of the projector, you will need to manually correct it following these steps.
  • Page 36: Menu Functions

    Menu functions About the OSD menus To let you make various adjustments or settings on the projector and the projected image, the projector is equipped with 2 types of multilingual On-Screen Display (OSD) menus: • Basic OSD menu: provides primary menu functions (see "Using the Basic OSD menu"...
  • Page 37 If you intend to switch from the Basic OSD menu to the Advanced OSD menu, follow the instructions below: Use the arrow keys ( ) to move through the menu items, and use confirm the selected menu item. • When there is a video signal connected to the projector: i.
  • Page 38: Using The Basic Osd Menu

    Next time when you turn on the projector, you may access the Basic OSD menu by pressing Using the Basic OSD menu Depending on whether or not any video signal is connected to the projector, the Basic OSD menu offers different available functions. Check the following links to learn more.
  • Page 39 Basic Advanced page 37 To switch from the OSD menu to the OSD menu, see Menu Submenus and Descriptions Selects a preset picture mode to suit your operating environment and input signal picture type. The preset picture modes are described as below: •...
  • Page 40 Menu Submenus and Descriptions The native display resolution of this projector is in a 16:9 aspect ratio. However, you may use this function to display projected picture in a different aspect ratio. • Auto Scales a picture proportionally to fit the projector’s native resolution in its horizontal or vertical width.
  • Page 41 Menu Submenus and Descriptions • Press to enter its submenu. Settings • Press to save your changes and exit. See below for details. • Language Sets the language for the On-Screen Display (OSD) menus. The projector can be installed on a ceiling or behind a screen, or •...
  • Page 42 Menu Submenus and Descriptions Displays the following information about your projector. • Source: Displays the current signal source. • Picture Mode: Displays the current Picture Mode. • Resolution: Displays the native resolution of the input source. • Color System: Displays input system format. •...
  • Page 43 Menu Submenus and Descriptions Selects an input source type for the HDMI signal. You can also manually select the source type. The different source types carry different standards for the brightness level. HDMI Format “HDMI Format” is only available when the HDMI signal is selected.
  • Page 44: Using The Advanced Osd Menu

    Using the Advanced OSD menu The Advanced OSD menu offers complete menu functions. Main menu icon Picture Main menu name Picture Mode Graphic (sRGB) Selection bar User Mode Management Brightness Contrast Status Color Enhancer Submenus Tint Pixel Enhancer Color Temperature Normal LED Mode Advanced...
  • Page 45: Picture Menu

    Picture menu Submenu Functions and Descriptions Selects a preset picture mode to suit your operating environment and input signal picture type. The preset picture modes are described as below: • Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well- lit rooms.
  • Page 46 Submenu Functions and Descriptions The functions are only available when “Picture Mode” is set to “User”. • Load Settings From Allows you to manually adjust a preset picture mode and make it an available option on the picture mode list. Go to Picture >...
  • Page 47: Color Enhancer

    Submenu Functions and Descriptions Adjusts the degree of difference between dark and light areas in the picture. After adjusting the Brightness value, adjust Contrast to set the peak white level. The higher the value, the greater the contrast. Contrast Adjusts the color saturation level - the amount of each color in a video picture.
  • Page 48: Led Mode

    Submenu Functions and Descriptions Select the projector lamp power from the following modes. • Normal: Provides full lamp brightness. • Economic: Reduces system noise and lamp power LED Mode consumption by 30%. If the Economic mode is selected, the light output will be reduced and result in darker projected pictures.
  • Page 49 Gamma Selection Gamma refers to the relationship between input source and picture brightness. • 1.6/1.8/2.0/2.1/BenQ: Select these values according to your preference. • 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
  • Page 50: Noise Reduction

    Submenu Functions and Descriptions Press to display the Color Management window. Select Primary Color and use to select a color from Red, Green, Blue, Cyan, Magenta, and Yellow. Press to select Hue and use to set its range. Increase in the range will include colors consisted of more proportions of its two adjacent colors.
  • Page 51: Audio Setup Menu

    Submenu Functions and Descriptions All of the adjustments you’ve made for the selected Picture Mode (including preset modes and User) return to the factory preset values. Press . The confirmation message displays. Reset Current Picture Mode to select Reset and press .
  • Page 52: Display Menu

    Display menu Submenu Functions and Descriptions The native display resolution of this projector is in a 16:9 aspect ratio. However, you may use this function to display projected picture in a different aspect ratio. • Auto Scales a picture proportionally to fit the projector’s native resolution in its horizontal or vertical width.
  • Page 53: Background Color

    Allows you to select which logo screen displays during projector Splash Screen start-up. You can choose BenQ logo screen, Black screen, or Blue screen. The projector can be installed on a ceiling or behind a screen, or Projector Position with one or more mirrors.
  • Page 54: Menu Settings

    Submenu Functions and Descriptions • Menu Type Switches to the Basic OSD menu. • Menu Position Sets the OSD menu position. • Menu Display Time Menu Settings Sets the length of time the OSD will remain active after your last key press.
  • Page 55: Closed Caption

    Submenu Functions and Descriptions Enable this function to display the grid test pattern, which helps Test Pattern you adjust the image size and focus so as to check if the projected image is free of distortion. • Closed Caption Enable Activate the function by selecting On when the selected input signal carries closed captions*.
  • Page 56: Led Indicator

    Submenu Functions and Descriptions With the keys on the remote control locked, you can prevent your projector settings from being changed accidentally (by children, for example). When you select On to enable this function, no keys on the Key Lock remote control will function, except for POWER.
  • Page 57: Advanced Osd Menu Structure

    0–100 Pixel Enhancer 0–15 Color Temperature Normal/Cool/Lamp Native/Warm Picture LED Mode Normal/Economic Black Level 0 IRE/7.5 IRE 1.6/1.8/2.0/2.1/2.2/2.3/2.4/ Gamma Selection 2.6/2.8/BenQ Advanced... Primary Color/Hue/Gain/ Color Management Saturation Noise Reduction 0–31 Film Mode On/Off Reset Current Reset/Cancel Picture Mode Sound Mode...
  • Page 58 Main menu Submenu Options Language Background Color Black/Blue/Purple Splash Screen BenQ/Black/Blue Projector Position Front/Front Ceiling/Rear/Rear Ceiling System Setup : Auto Off Disable/5 min/10 min/15 min/20 min/25 min/30 min Basic Direct Power On On/Off Menu Type Basic/Advanced Center/Top-Left/Top- Menu Position Right/Bottom-Right/...
  • Page 59: Maintenance

    Maintenance Care of the projector Your projector needs little maintenance. The only thing you need to do on a regular basis is to keep the lens clean. Never remove any parts of the projector. Contact your dealer if other parts need replacing. Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface.
  • Page 60: Lamp Information

    Transporting the projector It is recommended that you ship the projector with its original packing or equivalent. Lamp information Getting to know the lamp hour When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer.
  • Page 61: Indicators

    Setting Lamp Power Setting the projector in Economic mode extends the lamp life. Lamp mode Description Normal 100% lamp brightness Economic Saves 30% lamp power consumption Using Economic mode reduces system noise and power consumption by 30%. Under the Advanced OSD menu, go to Picture > LED Mode. Press to display the Lamp Power window.
  • Page 62 Thermal events Fan 1 error (the actual fan speed is ±25% outside the desired speed) Fan 2 error (the actual fan speed is ±25% Flashing outside the desired speed) Fan 3 error (the actual fan speed is ±25% Green outside the desired speed) Green Fan 4 error (the actual fan speed is ±25% Flashing...
  • Page 63: Troubleshooting

    Troubleshooting The projector does not turn on. Cause Remedy Plug the AC adapter into the DC IN socket on the projector, plug the power cord into the AC inlet There is no power from the power cord. on the AC adapter, plug the power cord into the power outlet.
  • Page 64: Specifications

    Specifications Projector specifications All specifications are subject to change without notice. General Product name Full HD Portable LED Projector Model name CH100 Optical Resolution 1920 x 1080 Display system 1-CHIP DLP system Lens F/Number F = 1.5 Lamp R, G, B LED Throw Ratio 1.108 (95±3%@2.33m)
  • Page 65: Dimensions

    Output terminal USB-A type Supplies power for an HDMI/MHL dongle (purchased separately) Audio output 3.5 mm stereo mini jack x 1 Speaker 5 watt x 2 Environmental requirements Operating temperature 0°C–40°C at sea level (without condensation) Operating relative 10%–90% (without condensation) humidity Operating altitude 0–1499 m at 0°C–35°C...
  • Page 66: Ceiling Mount Installation

    Ceiling mount installation Ceiling mount screws: M4 (Max. L = 25 mm; Min. L= 20 mm) Specifications...
  • Page 67: Timing Chart

    1024 x 768 XGA_85 84.997 68.667 XGA_120 119.989 97.551 (Reduce Blanking) 1152 x 864 1152 x 864_75 75.00 67.500 BenQ Notebook 1024 x 576 60.0 35.820 Timing BenQ Notebook 1024 x 600 64.995 41.467 Timing 1280 x 720 1280 x 720_60 45.000...
  • Page 68 Horizontal Resolution Mode Refresh Rate (Hz) Frequency (kHz) SXGA_60 60.020 63.981 1280 x 1024 SXGA_75 75.025 79.976 SXGA_85 85.024 91.146 1280 x 960_60 60.000 60.000 1280 x 960 1280 x 960_85 85.002 85.938 1360 x 768 1360 x 768_60 60.015 47.712 1440 x 900 WXGA+_60...
  • Page 69 Supported timing for Component Video input Vertical Frequency Horizontal Timing Resolution (Hz) Frequency (kHz) 480i 720 x 480 59.94 15.73 480p 720 x 480 59.94 31.47 576i 720 x 576 15.63 576p 720 x 576 31.25 720/50p 1280 x 720 37.5 720/60p 1280 x 720...
  • Page 70 Supported timing for HDMI (HDCP) input Video timings: Vertical Frequency Horizontal Timing Resolution (Hz) Frequency (kHz) 480i 720 (1440) x 480 59.94 15.73 480p 720 x 480 59.94 31.47 576i 720 (1440) x 576 15.63 576p 720 x 576 31.25 720/50p 1280 x 720 37.5...
  • Page 71 1024 x 768 XGA_85 84.997 68.667 XGA_120 119.989 97.551 (Reduce Blanking) 1152 x 864 1152 x 864_75 75.00 67.500 BenQ Notebook 1024 x 576 60.00 35.820 Timing BenQ Notebook 1024 x 600 64.995 41.467 Timing 1280 x 720 1280 x 720_60 45.000...
  • Page 72: Warranty And Copyright Information

    Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.

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