ViewSonic CDX5560 User Manual
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ViewSonic CDX5560 User Manual

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CDX5560/CDX5562
Commercial Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the Regional selection
box in the upper right corner of our website. "Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual"
Model No.: VS17291/VS17292

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Summary of Contents for ViewSonic CDX5560

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well. Once again, thank you for choosing ViewSonic !
  • Page 3 Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. ViewSonic is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 4 Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of theuse of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum...
  • Page 5 Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.
  • Page 6 CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled, or objects have fallen into the monitor. •...

  • Page 7: Table Of Contents

    ......12 8.1. Cleaning ........30 3.3.2. Connecting an external audio 8.2. Troubleshooting ......31 device ....... 12 9. Technical Specifications ....33 3.4. Connecting Multiple Displays in a Daisy-chain Configuration .... 13 9.1. CDX5560/CDX5562 ..... 33 3.4.1. Display control connection 13...
  • Page 8 10. RS232 Protocol ........35 10.1. Introduction ........35 10.2. Description ........35 10.2.1. Hardware specification ..35 10.2.2. Communication Setting ..35 10.2.3. Command Message Reference ......35 10.3. Protocol ........36 10.3.1. Set-Function Listing ..36 10.3.2. Get-Function Listing ..40 10.3.3.
  • Page 9 Serial Number: Purchase Date: Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/...

  • Page 10: Unpacking And Installation

    Unpacking and Installation 1.1. Unpacking • This product is packed in a carton, together with the standard accessories. • Any other optional accessories will be packed separately. • Due to the size and weight of this display it is recommended for two people to move it. •...

  • Page 11: Installing And Removing Table Stands (Optional)

    1.4. Installing and Removing Table Stands (optional) To install table stands: 1. Ensure your display is powered off. 2. Spread a protective sheet on a flat surface. 3. Grab the carrying handles and place the display face-down on the protective sheet. 4.

  • Page 12: Installing And Removing Ops Module

    1.5. Installing and Removing OPS module To install OPS Module: 1. Power off the display. 2. Remove the cover of OPS after take screw off. 3. Insert OPS module and then fix by screw. NOTE: Keep the OPS cover for future use. Screw Screw To remove OPS Module:...

  • Page 13: Mounting On A Wall

    5. Unit without base weight = 29.2 kg. The equipment and its associated mounting means still remain secure during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load: 87.6 kg. 1.6.1. VESA Grid CDX5560/CDX5562 400(H) x 400(V) mm Caution: To prevent the display from falling: •...

  • Page 14: Mounting In Portrait Position

    1.7. Mounting in Portrait Position This display can be installed in por trait position. 1. Remove the table stand, if attached. 2. Rotate 90 degrees anticlockwise.The terminals logo should be bristling when facing the display at the back. 1.8. Operating Instructions of Edge Alignment Kit •...

  • Page 15: Parts And Functions

    Parts and Functions 2.1. Control Panel MUTE INPUT MENU ] button Remote control sensor and power status indicator Use this button to turn the display on or put the • Receives command signals from the remote display to standby. control. [MUTE] button •...

  • Page 16: Input/Output Terminals

    2.2. Input/Output Terminals 10 11 12 15 16 18 3 4 5 AC IN VGA IN (D-Sub) AC power input from the wall outlet. VGA video input. MAIN POWER SWITCH COMPONENT IN (BNC) Switch the main power on/off. Component YPbPr video source input. IR IN / IR OUT Y/CVBS...

  • Page 17: Remote Control

    2.3. Remote Control [ ] button • Press to move the selection down in OSD menu. • Press to decrease the value in OSD menu. 2.3.1. General functions ] MUTE button Press to turn the mute function on/off. COLOR buttons Select tasks or options.

  • Page 18: Inserting The Batteries In The Remote Control

    2.3.2. Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment. 3.

  • Page 19: Connecting External Equipment

    Connecting External Equipment 3.1. Connecting External Equipment (DVD/VCR/VCD) 3.1.1. Using COMPONENT video input Audio Out COMPONENT Out (YPbPr) DVD / VCR / VCD [AUDIO IN] COMPONENT IN (YPbPr) 3.1.2. Using Video Source input Audio Out Y/CVBS Out DVD / VCR / VCD [AUDIO IN] [Y/CVBS IN] 3.1.3.

  • Page 20: Connecting A Pc

    3.2. Connecting a PC 3.2.1. Using VGA input VGA Out D-Sub 15 pin Audio Out VGA IN [VGA AUDIO IN] 3.2.2. Using DVI input DVI Out Audio Out [DVI IN] [VGA AUDIO IN] 3.2.3. Using HDMI input HDMI Out [HDMI IN]...

  • Page 21: Using Displayport Input

    3.2.4. Using DisplayPort input DisplayPort Out [DisplayPort IN] 3.3. Connecting Audio Equipment 3.3.1. Connecting external speakers External speakers 3.3.2. Connecting an external audio device Audio In Stereo Amplifier [AUDIO OUT]...

  • Page 22: Connecting Multiple Displays In A Daisy-Chain Configuration

    3.4. Connecting Multiple Displays in a Daisy-chain Configuration You can interconnect multiple displays to create a daisy-chain configuration for applications such as a video wall. 3.4.1. Display control connection Connect the [RS232C OUT] connector of DISPLAY 1 to the [RS232C IN] connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 [RS-232C]...

  • Page 23: Analog Video Connection

    Connect the [DP OUT] connector of DISPLAY 1 to the [DP IN] connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 [DP] [DP IN] [DP OUT] [DP IN] Connect the [DVI OUT] connector of DISPLAY 1 to the [DVI IN] connector of DISPLAY 2. DVD / VCR / VCD DISPLAY 1 DISPLAY 2...

  • Page 24: Ir Connection

    3.5. IR connection External IR Receiver [IR IN] NOTE: This display’s remote control sensor will stop working if the IN] is connected. 3.6. IR Pass-through Connection [IR OUT] DVD / VCR / VCD [IR IN] (DVD / VCR / VCD) Remote Control 3.7.
  • Page 25 To setup the network: 1. Switch on the router and switch on its DHCP setting. 2. Connect the router to this display with an Ethernet cable. 3. Press [ ] MENU button to display the OSD menu. setting}. Press 4. Press or button to select the menu item {Network button to enter its submenu.

  • Page 26: Operation

    Operation 4.4. Choose your Preferred Sound Settings NOTE: The control button described in this section 1. While this display is playing video source press is mainly on the remote control unless ADJUST button. specified otherwise. 2. Press [ ] or [ ] button to choose Sound style, 4.1.

  • Page 27: How To Use Dlna-Dmp

    Set up media sharing 4.5.3. How to use DLNA-DMR from PC 1. Install a media ser ver on your computer to 1. Press [ ] MENU button, Choose Network share media files.These are some media ser Settings and press [OK]. vers: Picture View network settings...

  • Page 28: Play Multimedia Files From Usb Device

    Choose the media file by right click. on the list. submenu from Play To, You can find all 5. Choose the file you want. Press [OK] button to displays connected to your network. Choose start playing. the display, and click the media file to play. 6.

  • Page 29: Playing Movie Files

    4.7.2. Playing movie files 4.7.3. Playing photo files 1. Choose Photo in the top bar. 1. Choose Movie in the top bar. Photo Movie 2. Choose a photo thumbnail, then press [OK] 2. Choose a video, and press [OK] button. button.

  • Page 30: Change Your Settings

    Change your settings 5.1. Settings Using the remote control: 5.1.1. Picture Picture Picture style Restore style Sound Backlight Tiling Colour General settings Sharpness Network settings Noise reduction MPEG artifact reducti... Digital Crystal Clear Advanced Game or computer Foramat and edges 1.

  • Page 31: Sound

    • {Custom tint}: Customise colour balance Audio out setting. Only available if {Tint} {Custom} Adjust audio output volume. is chosen. Advanced contrast}: Adjust video contrast. • {Video Access advanced settings to enhance your audio • {Brightness}: Adjust screen brightness. experience. •...

  • Page 32: General Settings

    Example: 2 x 2 screen matrix (4 displays) Monitor ID H monitors = 2 displays Adjust the ID number for controlling the display via the RS232C connection. Each display must have V monitors = 2 displays a unique ID number when multiple sets of this H monitors display are connected.
  • Page 33 1. There are 7 schedule can be set. Go to Status 4. Set time. and choose On. Status Schedule 1 Source Schedule 2 Schedule 1 Status On time Schedule 2 Source Schedule 3 Off time On time Schedule 3 Schedule 4 Repeat modes Off time Schedule 4...
  • Page 34 7. To save the playlist, press [ ] and choose • {Lock all expect volume and power}: Save list. Disable all the keyboard function except the [-] [+] and [ POWER button: 0004/0004 Photo \media\photo NOTE: To disable the lock function from Local KB lock -RC lock...

  • Page 35: Network Settings

    DisplayPort Ver.: 5.2. Network Settings Choose Display Port Version 1.1a or 1.2. ,this 1. Press [ ] MENU button, choose Network setting is only valid on DisplayPor t input and Settings and press [OK] button. output, 1.1a: Switch DisplayPor t Ver. to 1.1a(default), the Picture View network settings DisplayPor t output is the clone of the DisplayPor t...

  • Page 36: Usb Device Compatibility

    USB device compatibility USB Video Subtitle Formats (for language subtitles, etc.) File Max.Frame Rate Max.Bit Rate Container Video codec Maximum resolution Audio codec Extensions (fps) (Mbps) MPEG-1 1920x1080 25p, 30p, 50i, 60i MPEG-1 (L1 & L2), .mpg MPEG-2 1920x1080 25p, 30p, 50i, 60i MPEG-1, 2, 2.5 L3, .mpeg AAC/HE-AAC (v1 &...
  • Page 37 USB Multimedia Formats Frequency Max.Bit Rate Maximum File Extensions Container Video codec Audio codec resolution (kHz) (Mbps) .mp3 MPEG-1, 2, 2.5 L3 .wma .asf (V2 up to V9.2) .wma WMA Pro WMA, WMA Pro .wav (PC) LPCM LPCM .aif (mac) LPCM LPCM .aiff (mac)

  • Page 38: Input Mode

    Input Mode VGA Resolution: Active Resolution Standard Refresh Rate Pixel Rate Aspect Ratio Stand for Mode Resolution H Pixels V Lines 60 Hz 25.175 MHz 72 Hz 31.5 MHz Video Graphic Array 75 Hz 31.5 MHz Wide Video Graphic WVGA 70 Hz 33.75 MHz 16:9...

  • Page 39: Cleaning And Troubleshooting

    Cleaning and Troubleshooting 8.1. Cleaning Caution When Using the Display • Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes.

  • Page 40: Troubleshooting

    8.2. Troubleshooting Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on 2. Make sure the power switch is the back of the display is not switched on.
  • Page 41 After-Images can still be A still picture is displayed for an Do not allow a still image to be seen on the display after over extended period of time displayed for an extended period of the display is powered off. time as this can cause a permanent (Examples of still pictures after-image to remain on the...

  • Page 42: Technical Specifications

    Technical Specifications 9.1. CDX5560/CDX5562 Display: Item Specifications Screen Size (Active Area) 54.6” (138.7 cm) LCD Aspect Ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.630 (H) x 0.630 (V) [mm] Displayable colors 10 bit (D) 1.07 Billion colors...
  • Page 43 General: Item Specifications Power Supply AC 100 - 240V, 50 - 60Hz, 3.5A (CDX5560) AC 100 - 240V, 50 - 60Hz, 4A (CDX5562) Power Consumption (Max) 320W (CDX5560) 400W (CDX5562) Power Consumption (typ.) 160W (CDX5560) 270W (CDX5562) Power Consumption (Standby & Off) <0.5W (RS232 in active)

  • Page 44: Rs232 Protocol

    10. RS232 Protocol 10.1. Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: •...

  • Page 45: Protocol

    10.3. Protocol 10.3.1. Set-Function Listing The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/ DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total Byte of Message excluding “CR”.
  • Page 46 Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x73 0x24 0x31 0x37 0x36 0x0D 0x32 Reply (Hex Format) Command Name Length Type 0x30 0x34 0x2D...
  • Page 47 Optional function Set Function Length Command Command Value Range Comments Type (ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes) Contrast 000 ~ 100 Sharpness 000 ~ 100 Color & 000 ~ 100 Tint ‘ 000 ~ 100 000: Normal 001: Warm Color mode 002: Cold 003: Personal...
  • Page 48 000: UP 001: DOWN 002: LEFT 003: RIGHT Key Pad 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT 000: OFF Tiling-Mode (for video wall) 001: ON Tiling- 000: OFF (for video wall) Compensation 001: ON Bezel width compensation (for video wall) Tiling-H by V 01x~09x: H 1.

  • Page 49: Get-Function Listing

    10.3.2. Get-Function Listing The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000 Get-Function description: Length: Total Byte of Message excluding “CR”.
  • Page 50 Reply (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x72 0x62 0x30 0x36 0x37 0x0D 0x35 Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table. Send (Hex Format) Command Name...
  • Page 51 Get function table: Basic function Command Response Range Command Get Function Length Comments Type Code (ASCII) Code (Hex) (Three ASCII bytes) Get-Contrast 000 ~ 100 Gets Contrast value Get-Brightness 000 ~ 100 Gets Brightness value Get-Sharpness 000 ~ 100 Gets Sharpness value Get-Color 000 ~ 100 Gets Color value...

  • Page 52: Remote Control Pass-Through Mode

    000: OFF Get-PIP mode 001: PIP (POP) 002: PBP Get-PIP input 000 ~ See Set-input select 000: OFF Get-Tiling Mode (for Video wall) 001: ON Get-Tiling 000: OFF (for Video wall) Compensation 001: ON Bezel width compensation (for Video wall) Get-Tiling H by V 01x~09x: H monitors 1.
  • Page 53 Code (HEX) RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT ■ (F1) GREEN ■...
  • Page 54 NOTE: This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232. 2-2.

  • Page 55: Other Information

    C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Mexico) soporte/servicio-tecnico “Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55)6547- 6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico” Latin America C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Peru) soporte/servicio-tecnico Macau www.hk.viewsonic.com T= 853 2870 0303 service@hk.viewsonic.com...

  • Page 56: Limited Warranty

    If a product proves to be defective in material or workmanship during the war- ranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
  • Page 57 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be li- able for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience,...

  • Page 58: Mexico Limited Warranty

    Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Page 59 ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 14035 Pipeline Ave. Chino, CA 91710, USA Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Col 20 de Noviembre Tijuana, Mexico E-Mail: http://www.viewsonic.com 4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07...

This manual is also suitable for:

Cdx5562Vs17291Vs17292

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