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20.4
Online help
To solve any Philips TV related problem, you can consult our
online support. You can select your language and enter your
product model number.
Go to www.philips.com/support .
On the support site you can find your country's telephone
number to contact us as well as answers to frequently asked
questions (FAQs). In some countries, you can chat with one of
our collaborators and ask your question directly or send a
question by email.
You can download new TV software or the manual to read on
your computer.
20.5
Consumer Care / Repair
For support and repair, call the Consumer Care hotline in your
country. Find the telephone number in the printed
documentation that came with the TV.
Or consult our website www.philips.com/support .
TV model number and serial number
You might be asked to provide the TV product model number
and serial number. Find these numbers on the packaging label or
on the type label on the back or bottom of the TV.
Warning
Do not attempt to repair the TV yourself. This may cause severe
injury, irreparable damage to your TV, or void your warranty.
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