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Solving Image or Sound Problems
• If you are projecting from a computer, press the [Auto] button on the
remote control to automatically adjust the tracking and sync. If any bands
or overall blurriness remain, display a uniformly patterned image on the
screen and manually adjust the Tracking and Sync. settings in the
projector's Signal menu.
• If you are projecting from a computer, use a lower resolution or select a
resolution that matches the projector's native resolution.
g g Related Links
• "Auto V-Keystone"
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• "Input Signal Settings - Signal Menu"
• "Image Quality Settings - Image Menu"
• "Supported Monitor Display Resolutions"
• "Focusing the Image Using the Focus Ring"
• "Cleaning the Lens"
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Solutions When the Image Brightness or Colors are
Incorrect
If the projected image is too dark or light, or the colors are incorrect, try the
following solutions:
• Press the [Color Mode] button on the remote control to try different color
modes for the image and environment.
• Check your video source settings.
• Adjust the available settings in the projector's Image menu for the current
input source, such as Brightness, Contrast, Tint, Color Temp., and/or
Color Saturation.
• Make sure you selected the correct Input Signal or Video Signal setting in
the projector's Signal menu, if available for your image source.
Signal > Advanced > Input Signal
s
Signal > Advanced > Video Signal
s
• Make sure all the cables are securely connected to the projector and your
video device. If you connected long cables, try connecting shorter cables.
• If you are using ECO as Power Consumption, try selecting Normal.
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ECO > Power Consumption
s
At high altitudes or locations subject to high temperatures, the image
a
may become darker and you may not be able to adjust the Power
Consumption setting.
• Position the projector close enough to the screen.
• If the image has been progressively darkening, you may need to replace the
projector lamp soon.
g g Related Links
• "Color Mode"
p.49
• "Input Signal Settings - Signal Menu"
• "Image Quality Settings - Image Menu"
• "Projector Setup Settings - ECO Menu"
Solutions to Sound Problems
If there is no sound or the volume is too low or high, try the following
solutions:
• Adjust the projector's volume settings.
• Press the [A/V Mute] button on the remote control to resume video and
audio if they were temporarily stopped.
• Check your computer or video source to make sure the volume is turned up
and the audio output is set for the correct source.
• Disconnect the audio cable, and then reconnect it.
• Check the audio cable connections between the projector and your video
source.
• If you do not hear sound from an HDMI source, set the connected device to
PCM output.
• Make sure any connected audio cables are labeled "No Resistance".
• If you are using the USB Display function, turn on the Output audio from
the projector setting in the Epson USB Display Settings program on your
computer.
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