LG WF-HD200GV Owner's Manual page 38

38
T
roubleshooting
Before calling for service, check the problem against the list bellows.
Symptom
Water Supply
Failure
Drainage Failure
Spin Failure
Door(Lid) Open
Abnormal water
level sensing
Overflow failure
Abnormal motor
Clutching Error
Error Message
• Is the water tap shut off?
• Is the water supply cut off ?
• Is the tap or water supply hose frozen ?
• Is the water pressure low or is the filter of the inlet
T T
erms of Warranty erms of Warranty
• Is the Hot hose connected to cold?
• Is the Cold hose connected to hot?
What Is Not Covered: What Is Not Covered:
• Is the drain hose positioned correctly?
• Is the drain hose bent or placed too high?
• Service trips to your home to teach you how to use the product. • Service trips to your home to teach you how to use the product.
• Is the internal part of the hose or drain pump
• If the product is connected to any voltage other than that shown on the • If the product is connected to any voltage other than that shown on the
• If the fault is caused by accident, neglect, misuse or Act of God. • If the fault is caused by accident, neglect, misuse or Act of God.
• Check if electric power has gone off.
• If the fault is caused by factors other than normal domestic use or use • If the fault is caused by factors other than normal domestic use or use
accordance with the owner's manual. accordance with the owner's manual.
• Is the laundry evenly balanced?
• Provide instruction on use of product or change the set-up of the produ • Provide instruction on use of product or change the set-up of the produ
• If the fault is caused by pests for example, rats or cockroaches etc.. • If the fault is caused by pests for example, rats or cockroaches etc..
• Is the washing machine placed on a flat surface?
• Noise or vibration that is considered normal for example water drain s • Noise or vibration that is considered normal for example water drain s
sound, or warming beeps. sound, or warming beeps.
• Correcting the installation for example, levelling the product, adjustme • Correcting the installation for example, levelling the product, adjustme
• Is the lid closed?
• Normal maintenance which recommended by the owner's manual. • Normal maintenance which recommended by the owner's manual.
• Removal of foreign objects / substances from the machine, including t • Removal of foreign objects / substances from the machine, including t
inlet hose filter for example, grit, nails, bra wires, buttons etc. inlet hose filter for example, grit, nails, bra wires, buttons etc.
• Replace fuses in or correct house wiring or correct house plumbing. • Replace fuses in or correct house wiring or correct house plumbing.
• Please call your nearest LG Electronics service
• Correction of unauthorized repairs. • Correction of unauthorized repairs.
center for help.
• Incidental or consequential damage to personal property caused by po • Incidental or consequential damage to personal property caused by po
with this appliance. with this appliance.
• If this product is used for commercial purpose, it is not warranted. • If this product is used for commercial purpose, it is not warranted.
(Example : Public places such as public bathroom, lodging house, traini (Example : Public places such as public bathroom, lodging house, traini
dormitory) dormitory)
If the product is installed outside the normal service area, any cost of tra If the product is installed outside the normal service area, any cost of tra
involved in the repair of the product, or the replacement of a defective p involved in the repair of the product, or the replacement of a defective p
borne by the owner. borne by the owner.
Check up
valve clogged with impurities?
(only pump model) clogged with impurities?