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Troubleshooting
Windows recovery function
If the Samsung Recovery application is not supported by the
computer, reinstall Windows using the recovery function of
Windows.
Reinstalling Windows will erase all data saved on the
computer. Back up applications and personal data to an
external storage device before reinstalling Windows.
1
Select the Start button ( ) →
Recovery.
2
Select Reset this PC → Get started.
3
Select Keep my files or Remove everything.
After the system is recovered, select the Start button
( ) → Samsung Update to install the required Samsung
applications.
→ Update & Security →
Q&A
When experiencing problems with the computer, try these
solutions.
Windows
How can I uninstall an application?
1
Select the Start button ( ) →
features.
2
On the list, select an app to delete, and then select Uninstall.
59
→ Apps → Apps &
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