LG WT5101HV Owner's Manual page 28

T RO U B L E S H O OT I N G
BEFORE CALLING FOR SERvICE
Problem
Water in the washer
drains slowly or not
at all, or the display
shows:
Washer fills with
water slowly or not
at all, or the display
shows:
Washer will not
turn on
The display shows:
The display shows:
Wash cycle time is
longer than usual
The display shows:
The display shows:
28
(cont.)
Possible Causes
• Drain hose is bent, pinched,
or clogged.
• Water supply taps are not
open fully.
• Water line hoses are kinked,
pinched, or bent.
• Water inlet filters are clogged.
• Water pressure to tap or
house is too low.
• Power cord is not properly
plugged in.
• House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• The lid is not closed properly.
•Lid lock switch error
• The washer automatically
adjusts the wash time for
the amount of laundry, water
pressure, water temperature,
and other operating
conditions.
• Water level is too high due to
a faulty water valve.
• Clutch error
Solutions
• Make sure the drain hose is free of clogs, kinks, etc.,
and is not pinched behind or under the washer.
• Clean the drain filter. See the Care and Cleaning
section.
• Make sure that the water taps are open fully.
• Make sure the hoses are not kinked or pinched. Be
careful when moving the washer.
• Clean the inlet filters. See the Care and Cleaning
section.
• Check another faucet in the house to make sure that
household water pressure is adequate.
• Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz. outlet.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
• Make sure that the lid is closed properly and press
the START/PAUSE button. After starting a cycle, it
may take a few moments before the drum begins to
turn or spin. The washer will not spin unless the lid is
locked (LID LOCK will appear in the display).
• If the lid is closed and locked and the open lid error
message is displayed, call for service.
• If you press the START button while the lid is open,
dE error message will be displayed.
•Make sure that the lid is closed properly and press
the START/PAUSE button. The washer will not spin
unless the lid is locked (LID LOCK will appear in the
display).
•If the lid is closed and the lid lock error message is
displayed, call for service.
•This is normal. The washer adjusts cycle time
automatically to provide optimal results for the
selected cycle.
•If you press the START button while the lid is open,
dE error message will be displayed.
•Close the water taps, unplug the washer, and call for
service.
•Unplug the washer, and call for service.