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Keep the antenna cable away from other
connecting cables.
Picture or sound noise when viewing a TV
channel
Make sure that the antenna is connected
using a 75-ohm coaxial cable (not supplied).
Keep the antenna cable away from other
connecting cords.
To avoid TV interference, make sure to use an
undamaged antenna cable.
Tiny black points and/or bright points
appear on the screen
The picture of a display unit is composed of
pixels. Tiny black points and/or bright points
(pixels) on the screen do not indicate a
malfunction.
Picture contours are distorted
Change the current setting of [CineMotion] to
other settings (page 24).
No color on programs
Select [Reset] (page 23).
No picture from the connected equipment
appears on the screen
Turn the connected equipment on.
Check the cable connection.
Press INPUT to display the connected
equipment list, then select the desired input.
Correctly insert the memory card or other
storage device in the digital still camera.
Use a digital still camera memory card or
other storage device that has been formatted
according to the instruction manual supplied
with the digital still camera.
Operations are not guaranteed for all USB
devices. Also, operations differ depending on
the features of the USB device and the video
being played.
Cannot select the connected equipment
on the menu or cannot switch the input
Check the cable connection.
Sound
No sound, but good picture
Press VOL +/- or MUTING.
Check if [Speakers] in [AV Setup] is set to [TV
Speakers] (page 29).
Check if the headphone plug is connected to
the TV.
No sound or noisy sound
Check if the TV system setting is appropriate
(page 23).
Channels
The desired channel cannot be selected
Switch between [Cable] and [Antenna] to
select the desired digital/analog channel.
Some channels are blank
The channel is for scrambled/subscription
service only. Subscribe to a pay TV service.
Channel is used only for data (no picture or
sound).
Contact the broadcaster for transmission
details.
Network
What kind of devices can be connected to
use the Screen mirroring function?
Sony Screen mirroring compatible devices
(Xperia) can be connected.
Video or sound sometimes cuts out
Devices emitting radio waves, such as other
wireless LAN devices or microwave ovens,
may interfere with the Screen mirroring
function using wireless LAN. Keep the TV or
Sony Screen mirroring compatible devices
(Xperia) away from such devices, or turn
them off if possible.
Communication speed may change
according to the distance or obstacles
between devices, device configuration, radio
wave condition, line congestion or what
device you use. Communication may cut out
due to the radio wave condition.
Some pay contents cannot be played
The source device needs to be compatible
with HDCP (High-bandwidth Digital Content
Protection) 2.0/2.1 system. Some pay
contents may not be displayed via a non-
compatible source device.
Apps are inaccessible
Check that the LAN cable or AC power cord of
the router/modem* has been connected
properly.
* Your router/modem must be set in advance
to connect to the Internet. Contact your
Internet service provider for router/modem
settings.
Try using apps later. The app content
provider's server may be out of service.
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