Samsung SM-A920F User Manual
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Samsung SM-A920F User Manual

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USER MANUAL
SM-A920F
SM-A920F/DS
English (LTN). 04/2020. Rev.1.0
www.samsung.com

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  • Page 1 USER MANUAL SM-A920F SM-A920F/DS English (LTN). 04/2020. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    114 My Files 114 Clock Apps and features 116 Calculator 117 Game Launcher Installing or uninstalling apps 119 Game Booster Finder 120 Kids Home Bixby 122 SmartThings Bixby Vision 126 Sharing content Bixby Home 127 Samsung Global Goals Reminder 127 Google apps...
  • Page 3 Table of Contents Settings 164 Privacy 164 Location 129 Introduction 165 Accounts and backup 129 Connections 165 Samsung Cloud 130 Wi-Fi 167 Google 132 Bluetooth 167 Advanced features 134 NFC and payment 169 Motions and gestures 136 Data saver 170 Dual Messenger...

  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Center. For user-installed apps, contact service providers.
  • Page 5 These actions are violations of your Samsung license agreement and will void your warranty. • D epending on the region or service provider, a screen protector is attached for protection during production and distribution.

  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Center.
  • Page 8 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 9: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Proximity/Light sensor Speaker SIM card / Front camera Memory card tray Volume key Bixby key Power key Touchscreen Multipurpose jack (USB Type-C) Microphone GPS antenna Fingerprint recognition Rear camera sensor (Quadruple) Flash NFC antenna Main antenna Speaker Earphone jack Microphone...
  • Page 11 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Center. • C onnectivity problems and battery drain may occur in the following situations: –...
  • Page 12 Basics Hard keys Bixby key Volume key Power key Function • P ress and hold to turn the device on or off. Power key • P ress to turn on or lock the screen. • P ress to launch Bixby. Refer to Bixby for more information.

  • Page 13: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 14 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Center.

  • Page 15: Sim Or Usim Card (Nano-Sim Card)

    • U se only a nano-SIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 16 Basics ► Single SIM models: ► Dual SIM models: Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
  • Page 17 Basics Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-colored contacts facing downwards. Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. Insert the tray back into the tray slot.

  • Page 18: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 19 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 20: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → Advanced → SD card → Format.
  • Page 21 Basics Forcing restart If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Volume Down key Power key Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted.

  • Page 22: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. Press and hold the Power key for a few seconds to turn on the device. Select your preferred device language and select Select a language.

  • Page 23: Samsung Account

    Accounts and backup → Accounts → Samsung account → → Help. Creating a Samsung account If you do not have a Samsung account, you should create one. You can create a Samsung account using your email address. Launch the Settings app and tap Accounts and backup → Accounts → Add account →...
  • Page 24 Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 25: Transferring Data From Your Previous Device (Smart Switch)

    • T his feature may not be supported on some devices or computers. • L imitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
  • Page 26 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.

  • Page 27: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 28 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 29 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 30 Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want.
  • Page 31 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 32 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 33 Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location.
  • Page 34 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.
  • Page 35 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 36 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 37 Basics Icon Meaning Mute mode activated Vibration mode activated Airplane mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
  • Page 38 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.

  • Page 39: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 40 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 41: Screen Capture And Screen Record

    Basics Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.

  • Page 42: Entering Text

    Basics Screen record Record the screen while using your device. (Screen recorder) to activate Open the notification panel, swipe downwards, and then tap it. After a countdown, recording will start. • T o write or draw on the screen, tap •...
  • Page 43 Basics Changing the keyboard On the navigation bar, tap to change the keyboard. → Languages and types, select a language, and then To change the keyboard type, tap select the keyboard type you want. • I f the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management →...
  • Page 44 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 45: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 46 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Some apps may not support this feature.

  • Page 47: Finder

    • T o use Bixby, your device must be connected to a Wi-Fi or mobile network. • T o use Bixby, you must sign in to your Samsung account. • B ixby is only available in some languages, and certain features may not be...
  • Page 48 When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions.
  • Page 49 Apps and features Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. While pressing and holding the Bixby key, say what you want to Bixby, and then release your finger from the key when you are finished speaking.
  • Page 50 Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Bixby key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, →...

  • Page 51: Bixby Vision

    Apps and features Bixby Vision Introduction Bixby Vision is a service that provides various features based on image recognition. You can use Bixby Vision to quickly search for information by recognizing objects. Use a variety of useful Bixby Vision features. Search (including similar images) Translate or extract text.
  • Page 52 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • I n the Camera app, tap MORE on the shooting modes list and tap BIXBY VISION. • I n the Gallery app, select an image and tap •...
  • Page 53 Apps and features Searching for similar images and related information Search for images similar to the recognized object online. You can view various images with properties similar to the object, such as color or shape. For example, if you want to know the title of a photo or image, use the Bixby Vision features.

  • Page 54: Bixby Home

    • T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
  • Page 55 Customizing the Bixby Home settings On the Bixby Home screen, tap → Settings. • S amsung account: Sign in to your Samsung account. • C ustomisation Service: Set to use Bixby’s interactive and customized services to enhance your experience.

  • Page 56: Reminder

    • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
  • Page 57 Apps and features Starting Reminder from Calendar → Reminder. The Reminder screen will appear and the Launch the Calendar app and tap Reminder app icon ( ) will be added to the Apps screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting.
  • Page 58 Apps and features Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap Complete. Restoring reminders Restore reminders that have been completed. On the reminders list, tap → Completed → Edit. Tick items to restore and tap Restore.

  • Page 59: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts Search for a contact.
  • Page 60 Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
  • Page 61 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.
  • Page 62 Apps and features Options during calls During a voice call The following actions are available: • : Access additional options. • A dd call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
  • Page 63 Apps and features Adding a phone number to Contacts Adding a phone number to Contacts from the keypad Launch the Phone app and tap Keypad. Enter the number. Tap Add to Contacts. Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact.

  • Page 64: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 65 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 66 Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T o use this feature, you must sign in to your Samsung account. • T he profile sharing feature may not be available depending on the region or service provider.
  • Page 67 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.

  • Page 68: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 69 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. •...
  • Page 70 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.

  • Page 71: Internet

    Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
  • Page 72 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.

  • Page 73: Email

    Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. Launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup. →...

  • Page 74: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 75 Apps and features Taking photos Tap the image on the preview screen where the camera should focus. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. Zooming features are available only when using the rear camera. •...
  • Page 76 Apps and features Selecting a lens for shooting On the preview screen, select the lens you want and take a photo or record a video. This feature is only available in some shooting modes. • : The Ultra wide lens lets you take wide-angle photos or record wide-angle videos which look just like the actual view.
  • Page 77 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily.
  • Page 78 Apps and features • I f this feature is not activated, tap on the preview screen and tap the Scene optimiser switch to activate it. • I f you do not want to use this feature, tap the scene optimiser button on the preview screen.
  • Page 79 Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. On the preview screen, tap Select a filter effect or beauty effects and take a photo. Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.
  • Page 80 Apps and features Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly. • U se this feature in a place that has sufficient light. • T he background blur may not be applied properly in the following conditions: –...
  • Page 81 Apps and features Editing the background of the Live Focus photos You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature. Select a photo taken with the Live focus feature and tap Change background effect. To adjust the intensity of the background effect, drag the adjustment bar to the left or right.
  • Page 82 Apps and features Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. After the video is recorded, background music will be added automatically. • S ome super slow motion features may differ depending on the model. •...
  • Page 83 Apps and features Playing super slow motion videos Select a super slow motion video and tap Play super slow-mo video. Random background music will automatically accompany the video during playback. To capture an image while playing a video, tap Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it.
  • Page 84 Apps and features Tap Play slow motion video. The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, drag the section editing bar to the left or right.
  • Page 85 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customize the settings, and then tap to take a photo. Available options •...
  • Page 86 Apps and features Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap MORE → HYPERLAPSE. and select a frame rate option. If you set the frame rate to Auto, the device will automatically adjust the frame rate according to the changing rate of the scene.
  • Page 87 Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. On the shooting modes list, tap MORE → WIDE SELFIE. Face the front camera lens. to take a photo.
  • Page 88 Apps and features Customizing camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. •...
  • Page 89 Apps and features Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • S cene optimiser: Set the device to adjust the color settings automatically depending on the subject or scene.
  • Page 90 Apps and features Useful features • H DR (rich tone): Take photos with rich colors and reproduce details even in bright and dark areas. • P ictures as previewed (Selfie): Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them.

  • Page 91: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images Launch the Gallery app and tap Pictures. Select an image. Access additional options. Bixby Vision Modify the image.
  • Page 92 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as types or locations. To search for images by entering keywords, tap the search field. Viewing videos Launch the Gallery app and tap Pictures. Select a video to play.
  • Page 93 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums.
  • Page 94 Syncing images and videos When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.

  • Page 95: Ar Emoji

    Apps and features AR EMOJI Introduction Create a My Emoji that looks just like you, and take photos or record videos using stickers. Creating My Emoji Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated.
  • Page 96 Apps and features You can use the AR EMOJI feature in both the front and rear cameras. If you are using the rear camera, it will automatically switch to the front camera. To switch between cameras, swipe upwards or downwards on the preview screen. Deleting My Emoji Launch the Camera app, tap MORE on the shooting modes list, and then tap AR EMOJI.
  • Page 97 Select one of the My Emoji stickers. The My Emoji sticker will be inserted. My Emoji icon Deleting My Emoji stickers On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My Emoji stickers you want to delete and tap Delete.

  • Page 98: Always On Display

    Apps and features Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. • T he brightness of the Always On Display may change automatically depending on the lighting conditions.
  • Page 99 Apps and features Controlling music playback on the Always On Display Launch the Settings app, tap Lock screen → FaceWidgets, and then tap the Music switch to activate it. To control music playback on the Always On Display, double-tap the clock. Swipe to the left or right on the clock to move to the music controller.

  • Page 100: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 101 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
  • Page 102 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimize the window.

  • Page 103: Samsung Pay

    You can view more information, such as cards that support this feature at www.samsung.com/samsung-pay. • T o use this feature, you must sign in to your Samsung account and register your biometric data. Refer to Samsung account...
  • Page 104 Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
  • Page 105 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.

  • Page 106: Samsung Health

    Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region.
  • Page 107 On the Samsung Health home screen, tap Together. Steps The device counts the number of steps you take and measures the distance traveled. On the Samsung Health home screen, tap the steps tracker. Current step total Target • Y ou may experience a brief delay while the steps tracker monitors your steps and then displays your step count.
  • Page 108 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.

  • Page 109: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 110: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 111 Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.

  • Page 112: Radio

    Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.

  • Page 113: Voice Recorder

    Apps and features Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text. Making voice recordings Launch the Voice Recorder app. to start recording. Speak into the microphone. • T ap to pause recording.

  • Page 114: My Files

    Apps and features Changing the recording mode Launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • S tandard: This is the normal recording mode. • S peech-to-text: The device records your voice and simultaneously converts it to on-screen text.
  • Page 115 Apps and features Alarm Launch the Clock app and tap Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save. To open the keypad to enter an alarm time, tap the time input field. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.

  • Page 116: Calculator

    Apps and features Stopwatch Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. Tap Stop to stop timing. • T o restart the timing, tap Resume. •...

  • Page 117: Game Launcher

    Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Open games with or without sound.
  • Page 118 Apps and features Using Game Launcher Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. Drag the Library panel upwards and tap a game. Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen.

  • Page 119: Game Booster

    Apps and features Game Booster Introduction Game Booster lets you play games in a better environment and provides you with useful options via the Game Booster panel. Using Game Booster To open the Game Booster panel while playing games, tap on the navigation bar.

  • Page 120: Kids Home

    Apps and features Launching apps in pop-up windows while playing games You can launch apps in pop-up windows while playing a game. and select an app from the apps list. To edit the apps list, tap . Kids Home Introduction You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device.
  • Page 121 • M y kid’s creations: View the works created from the apps in Kids Home. • A llowed content: Check the apps or content supported by Kids Home and add them. • S how Content page: Set the device to display the Samsung partner’s content page on the Kids Home screen.

  • Page 122: Smartthings

    • T he devices you can connect may vary depending on the region or service provider. Available features may differ depending on the connected device. • C onnected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the...
  • Page 123 Apps and features Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. Launch the SmartThings app. → Device. Tap Add device or tap Tap Scan.
  • Page 124 Apps and features Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. Launch the SmartThings app. The list of connected devices will appear. View the status of devices on the list.
  • Page 125 Apps and features Adding scenes Add a scene and register devices to it to control multiple devices at the same time. Launch the SmartThings app. → and select a location. → Scenes → Add scene. Enter the scene name. under Actions to add actions to perform. Tap Save.

  • Page 126: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image. and select a sharing method, such as message and email.

  • Page 127: Samsung Global Goals

    TV or monitor. • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, your phone number must be verified.
  • Page 128 Apps and features Maps Find your location on the map, search the world map, and view location information for various places around you. Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later.

  • Page 129: Introduction

    Settings Introduction Customize device settings. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 130: Wi-Fi

    Settings • D ata usage: Keep track of your data usage amount and customize the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data.
  • Page 131 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

  • Page 132: Bluetooth

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 133 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...

  • Page 134: Nfc And Payment

    Settings NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.
  • Page 135 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.

  • Page 136: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.

  • Page 137: Sim Card Manager (Dual Sim Models)

    Settings SIM card manager (dual SIM models) Activate your SIM or USIM cards and customize the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager. •...
  • Page 138 On the connected device, use the device’s mobile data connection to access the Internet. Auto Hotspot You can share your device’s mobile data connection with other devices signed in to your Samsung account without entering a password. Tap the Auto Hotspot switch to activate it.

  • Page 139: More Connection Settings

    Settings More connection settings Customize settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
  • Page 140 Settings Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Settings screen, tap Connections → More connection settings → Printing → Download plugin. Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the installed printer plug-in.
  • Page 141 Settings Connecting your device to a vehicle via MirrorLink When using this feature for the first time, connect the device to a Wi-Fi or mobile network. Pair your device with a vehicle via Bluetooth. Refer to Pairing with other Bluetooth devices for more information.

  • Page 142: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode, vibration mode, or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...

  • Page 143: Separate App Sound

    Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.

  • Page 144: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A daptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.

  • Page 145: Blue Light Filter

    Settings • S how charging information: Set the device to display the remaining battery percentage and the estimated time until it is fully charged when the screen is off. • S creen saver: Set the device to launch a screen saver when the device is charging. Refer Screen saver for more information.

  • Page 146: Changing The Screen Mode Or Adjusting The Display Color

    Settings Changing the screen mode or adjusting the display color Change the screen mode or adjust the display color to your preference. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. •...

  • Page 147: Screen Saver

    Settings Screen saver You can set to display images as a screen saver when the screen turns off automatically. The screen saver will be displayed when the device is charging. On the Settings screen, tap Display → Screen saver. Select an option. If you select Photo Frame or Photos, a slideshow with selected images will start.

  • Page 148: Lock Screen

    Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • S creen lock type: Change the screen lock method. •...

  • Page 149: Smart Lock

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • S ecurity update: View the version of your device’s software and check for updates.

  • Page 150: Face Recognition

    • G oogle Play system update: View the Google Play system version and check for updates. • S amsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information. • I nstall unknown apps: Set the device to allow the installation of apps from unknown sources.
  • Page 151 Settings For better face recognition Consider the following when using face recognition: • C onsider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • E nsure that you are in a well-lit area and that the camera lens is clean when registering •...
  • Page 152 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.

  • Page 153: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 154 Settings • T he fingerprint recognition sensor recognizes fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces. • C overing the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate.
  • Page 155 Settings Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Tap Check added fingerprints.

  • Page 156: Samsung Pass

    • T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must sign in to your Samsung account. Refer to Samsung account for more information.
  • Page 157 Save. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Sign-in and select a website or app from the list.
  • Page 158 • Y our agreement to the terms and conditions and your Samsung account will remain active. • T he Samsung Pass data on other devices signed in to your Samsung account will not be deleted. On the Samsung Pass main screen, tap → Settings → Delete data.

  • Page 159: Secure Folder

    Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location. To use Secure Folder, you must sign in to your Samsung account.
  • Page 160 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 161 Settings Moving content to Secure Folder Move content, such as photos and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap Done.
  • Page 162 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 163 Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.

  • Page 164: Privacy

    • S end diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eceive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.

  • Page 165: Accounts And Backup

    Sync the data saved in your device, such as images and videos with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later.
  • Page 166 Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. • T o view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...

  • Page 167: Google

    Bixby key. • C all & text on other devices: Use your device’s calling and messaging features on other devices signed in to your Samsung account. This feature may not be available depending on the region or service provider.
  • Page 168 Settings • S creenshots and screen recorder: Change the settings for screenshots and screen recorder. • D irect share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly. •...

  • Page 169: Motions And Gestures

    Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • L ift to wake: Set the device to turn on the screen when you pick it up. •...

  • Page 170: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.

  • Page 171: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
  • Page 172 Settings Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. On the Settings screen, tap Digital Wellbeing and parental controls → App timers. Tap No timer next to the app you want and set the time.

  • Page 173: Device Care

    Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger. Optimising your device On the Settings screen, tap Device care → Optimize now. The quick optimization feature improves device performance through the following actions.

  • Page 174: Battery

    Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device care → Battery. • T he usage time left shows the time remaining before the battery power runs out.

  • Page 175: Storage

    The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete files or uninstall apps that you do not use any more, select a category. Then, tick items to select and tap Delete or Uninstall.

  • Page 176: Apps

    Settings Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. General management Customize your device’s system settings or reset the device. On the Settings screen, tap General management.

  • Page 177: Accessibility

    Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. Select a language to add.

  • Page 178: Software Update

    Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.

  • Page 179: About Phone

    Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • S tatus: View various device information, such as the SIM card status, IMEI information, Wi-Fi MAC address, and serial number. •...

  • Page 180: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 181 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Center. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 182 • E nsure that the charger is connected properly. • V isit a Samsung Service Center and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 183 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Center. Photo quality is poorer than the preview •...
  • Page 184 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 185 Appendix A small gap appears around the outside of the device case • T his gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • O ver time, friction between parts may cause this gap to expand slightly. There is not enough space in the device’s storage Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.
  • Page 186 Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc.

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