Samsung SM-A9000 User Manual
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Samsung SM-A9000 User Manual

Samsung SM-A9000 User Manual

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SM-A9000
User Manual
English (HK). 12/2015. Rev.1.0
www.samsung.com/hk

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  • Page 1 SM-A9000 User Manual English (HK). 12/2015. Rev.1.0 www.samsung.com/hk...

  • Page 2: Table Of Contents

    Table of Contents Basics Email Camera Read me first Gallery Package contents Smart Manager Device layout S Planner Battery S Health SIM or USIM card Music Memory card Video Turning the device on and off Voice Recorder Touchscreen My Files Home screen Memo Lock screen...
  • Page 3 Table of Contents Display Motions and gestures Applications Wallpaper Themes Lock screen and security Privacy and safety Easy mode Accessibility Accounts Backup and reset Language and input Battery Storage 100 Date and time 100 User manual 100 About device Appendix 101 Troubleshooting...

  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

  • Page 5: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 6: Device Layout

    Basics Device layout Speaker Microphone SIM card tray Front camera Proximity/Light sensor Power key Touchscreen SIM card / Memory card tray Home key (Fingerprint recognition sensor) Recents key Back key Headset jack Microphone Multipurpose jack Loud speaker Rear camera GPS antenna Volume key NFC antenna Flash...

  • Page 7: Key Function

    • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 8: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

  • Page 9: Reducing The Battery Consumption

    Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

  • Page 10: Power Saving Mode

    If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. Power saving mode Save the battery power by limiting the device’s functions.

  • Page 11: Sim Or Usim Card

    Basics SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • O nly nano-SIM cards work with the device. • I n some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
  • Page 12 Basics ► SIM card tray 2: Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the SIM card tray gently from the SIM card tray slot.
  • Page 13 Place the primary SIM or USIM card on the SIM card tray 1 and the secondary SIM or USIM card on the SIM card tray 2. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 14: Memory Card

    Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
  • Page 15 Basics Insert the ejection pin into the hole on the memory card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the memory card tray gently from the memory card tray slot. Place a memory card on the memory card tray with the gold-coloured contacts facing downwards.

  • Page 16: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 17: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
  • Page 18 Basics Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position.
  • Page 19 Basics Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.

  • Page 20: Home Screen

    Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right. The Home screen may appear differently depending on the region or service provider.

  • Page 21: Home Screen Options

    Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.

  • Page 22: Flipboard Briefing

    Basics Flipboard Briefing View the latest articles in various categories. You can get up to date on news that interests you using this feature. On the Home screen, swipe to the right to open Flipboard Briefing. Swipe upwards or downwards to browse articles in each news category. If this feature is not activated, tap and hold an empty area on the Home screen.

  • Page 23: Creating Folders

    Basics Moving and removing an item Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

  • Page 24: Managing Panels

    Basics Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.
  • Page 25 Basics Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. The Apps screen may appear differently depending on the region or service provider. Tap Enter folder name and enter a folder name. To change the folder colour, tap To add more apps to the folder, tap and hold another app, and then drag it to the folder.

  • Page 26: Indicator Icons

    Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

  • Page 27: Lock Screen

    On the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.

  • Page 28: Notification Panel

    Basics Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards.

  • Page 29: Quick Connect

    Basics Using quick setting buttons Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons area to view more buttons. To view more detailed settings, tap and hold a button. To rearrange buttons, tap EDIT, tap and hold a button, and then drag it to another location. S Finder Search for a wide variety of content with a keyword.

  • Page 30: Connecting To Other Devices

    If you have installed Samsung Link on your device, the list of devices registered with Samsung Link will appear at the top of the screen. For more information about Samsung Link, visit link.samsung.com. Select a device from the list and connect to it by following the on-screen instructions.

  • Page 31: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions Hide the keyboard.

  • Page 32: Copying And Pasting

    Basics Additional keyboard functions • : Add an item from the clipboard. → CANGJIE: Switch to the qwerty keyboard. • → STROKE: Switch to stroke mode. Tap stroke keys to enter a character. Tap • when you are unsure about which stroke to enter. •...

  • Page 33: Screen Capture

    Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.

  • Page 34: Multi Window

    Basics Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window.
  • Page 35 Basics Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options: • : Switch locations between app windows. • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.

  • Page 36: Transferring Data From Your Previous Device

    Drag the circle between the app windows up or down to adjust the size of the windows. Transferring data from your previous device You can transfer data from a previous device to your new device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available.
  • Page 37 Follow the on-screen instructions to transfer data from your previous device. Transferring backup data from a computer Back up data from your previous device to a computer and import the data to your new device. On the computer, visit www.samsung.com/hk/smartswitch to download Smart Switch.

  • Page 38: Device And Data Management

    Basics On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.

  • Page 39: Updating The Device

    Wi-Fi network. Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/hk/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch.

  • Page 40: Backing Up And Restoring Data

    To set the device to automatically back up data, tap the Auto back up switch to activate it. To restore data using a Samsung account, tap Restore. Current data will be deleted from the device to restore the selected items.

  • Page 41: Emergency Mode

    Basics Emergency mode Emergency mode changes the screen to grey tones to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Press and hold the Power key, and then tap Emergency mode.

  • Page 42: Applications

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.

  • Page 43: Phone

    Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or UNINSTALL. Alternatively, on the Apps screen, tap Settings → Applications → Application manager, select an app, and then tap DISABLE or UNINSTALL.

  • Page 44: Using Speed Dial

    Applications to make a voice call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad. Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap MORE → Speed dial, select a speed dial number, and then select a contact.

  • Page 45: Making An International Call

    Applications Making an international call to open the keypad if the keypad does not appear on the screen. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap Receiving calls Answering a call When a call comes in, drag outside the large circle.

  • Page 46: Missed Calls

    Applications Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, on the Apps screen, tap Phone → LOG to view missed calls. Options during calls During a voice call The following actions are available: •...

  • Page 47: Contacts

    Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating contacts manually Tap Contacts on the Apps screen. and select a storage location. Enter contact information. • : Add an image. • / : Add or delete a contact field. Tap SAVE.

  • Page 48: Searching For Contacts

    Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • S croll up or down the contacts list. • D rag a finger along the index at the right side of the contacts list to scroll through it quickly.

  • Page 49: Messages

    Applications Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Tap Messages on the Apps screen. Add recipients and enter a message. Access additional options. Enter recipients. Select contacts from the contacts list.

  • Page 50: Viewing Messages

    Applications Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Tap Messages on the Apps screen. On the messages list, select a contact. View your conversation. Blocking unwanted messages Block messages from specific numbers or messages that contain phrases added to your block list.

  • Page 51: Internet

    Applications Setting the message notification You can change notification sound, display options, and more. Tap Messages on the Apps screen. Tap MORE → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. • N otification sound: Change the notification sound. •...

  • Page 52: Email

    Applications To view the toolbars, drag your finger downwards slightly on the screen. Access additional options. Refresh the current webpage. View your bookmarks, saved Open the homepage. webpages, and recent history. Open the browser's tab Move to the previously visited manager.

  • Page 53: Camera

    Applications Sending emails to compose an email. Add recipients and enter an email text. Tap SEND to send the mail. Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the screen. Tap an email on the screen to read it.
  • Page 54 Applications Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. •...

  • Page 55: Auto Mode

    Applications Launching Camera on the locked screen To quickly take photos, launch Camera on the locked screen. On the locked screen, drag outside the large circle. • T his feature may not be available depending on the region or service provider. •...
  • Page 56 Applications Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the preview screen, tap MODE → Pro. Select options and customise the settings, and then tap to take a photo. • : Select an appropriate white balance, so images have a true-to-life colour range.
  • Page 57 Applications HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. On the preview screen, tap MODE → HDR (Rich tone). Without effect With effect Night Take a photo in low-light conditions, without using the flash. On the preview screen, tap MODE →...
  • Page 58 Applications When the device detects your face, tap the screen to take a photo of yourself. and tap the Gesture control switch to activate it. To take a photo using your palm, tap Show your palm to the front camera. After recognising your palm, the device will take a photo after a few seconds.

  • Page 59: Camera Settings

    Applications Downloading modes Download more shooting modes from Galaxy Apps. On the preview screen, tap MODE → Download. Some downloaded shooting modes do not have access to every feature. Swiping right to view the modes list and swiping left to view captured images and videos may not be available.
  • Page 60 Applications Camera settings On the preview screen, tap The available options may vary depending on the shooting mode and which camera is being used. • V ideo size (rear) / Video size (front): Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory.

  • Page 61: Gallery

    Applications Gallery Introduction View and manage photos and videos stored in the device. Viewing images or videos Tap Gallery on the Apps screen. Select an image or a video. Video files show the icon on the preview thumbnail. To play a video, tap Move to the previous screen.

  • Page 62: Smart Manager

    Applications Deleting multiple images and videos On the Gallery main screen, tap and hold an image or a video to delete. Tick the images or videos to delete. Tap DELETE. Sharing images or videos Select an image or a video, tap Share at the bottom of the screen, and then select a sharing method.

  • Page 63: Device Security

    Applications Using the quick optimisation feature On the Apps screen, tap Smart Manager → CLEAN ALL. The quick optimisation feature improves device performance through the following actions. • I dentifying apps that use excessive battery power and clearing some memory. •...

  • Page 64: S Planner

    Applications S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Tap S Planner on the Apps screen. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.

  • Page 65: S Health

    Applications Creating tasks Tap S Planner on the Apps screen. → Tasks. Enter task details and tap TODAY or TOMORROW to set a due date. To add more details, tap Tap SAVE to save the task. Syncing events and tasks with your accounts On the Apps screen, tap Settings →...
  • Page 66 Applications Using S Health You can view the key information from S Health menus and trackers to monitor your wellness and fitness. Tap S Health on the Apps screen. Goals and programmes Trackers • G OALS: Set your daily fitness goals and view your progress. •...

  • Page 67: Additional Information

    (But if you sign in to your Samsung account from S Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.

  • Page 68: Music

    Applications Music Listen to music sorted by category and customise playback settings. Tap Music on the Apps screen. , select a category, and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. Access additional options.

  • Page 69: Video

    Applications Video Watch videos stored in the device and customise playback settings. Tap Video on the Apps screen. Select a video to play. Access additional options. Rewind or fast-forward by dragging the bar. Adjust the volume. Change screen ratio. Switch to the pop-up video player.

  • Page 70: Voice Recorder

    Applications Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text. Recording voice memos On the Apps screen, tap 工具 → Voice Recorder. to start recording. Speak into the microphone. Tap Pause to pause recording. While recording a voice memo, tap Bookmark to insert a bookmark.

  • Page 71: My Files

    Applications My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. On the Apps screen, tap 工具 → My Files. • C ategory: View files by category. • L ocal storage: View files stored in the device. •...

  • Page 72: Clock

    Applications Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm On the Apps screen, tap Clock → Alarm. Setting alarms Set an alarm time and tap SAVE. To open the keypad to enter an alarm time, tap KEYPAD.

  • Page 73: Calculator

    Applications Stopwatch On the Apps screen, tap Clock → Stopwatch. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. Timer On the Apps screen, tap Clock →...

  • Page 74: Radio

    Applications Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.

  • Page 75: Google Apps

    Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 76 Applications Google Search quickly for items on the Internet or your device. Voice Search Search quickly for items by saying a keyword or phrase. Google Settings Configure settings for some features provided by Google.

  • Page 77: Settings

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. To edit the list of frequently used settings, tap EDIT. Then, tick items to add or deselect items to remove.

  • Page 78: Sending And Receiving Data

    Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

  • Page 79: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Bluetooth, and then tap the switch to activate it.

  • Page 80: Flight Mode

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Tap Gallery on the Apps screen. Select an image.

  • Page 81: Mobile Hotspot And Tethering

    Settings Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Mobile hotspot and tethering. You may incur additional charges when using this feature.

  • Page 82: Data Usage

    Settings Data usage Keep track of your data usage amount and customise the settings for the limitation. On the Settings screen, tap Data usage. • M obile data: Set the device to use data connections on any mobile network. •...

  • Page 83: Mobile Networks

    Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Mobile networks. • D ata roaming: Set the device to use data connections when you are roaming. • A ccess Point Names: Set up access point names (APNs). •...
  • Page 84 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.

  • Page 85: Sending Data

    Settings Sending data Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap NFC and payment, and then tap the switch to activate it. Tap Android Beam and tap the switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.

  • Page 86: More Connection Settings

    Settings More connection settings Options Customise settings to control other features. On the Settings screen, tap More connection settings. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
  • Page 87 Settings Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. To add printers manually, tap MORE → Add printer → ADD PRINTER. To change print settings, tap MORE →...

  • Page 88: Sounds And Notifications

    Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap More connection settings → Download booster. •...

  • Page 89: Display

    Settings Display Change the display settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • F ont: Change the font size and type. • O ne-handed operation: Activate one-handed operation mode for your convenience when using the device with one hand.

  • Page 90: Applications

    Settings Applications Manage the device’s apps and change their settings. On the Settings screen, tap Applications. • A pplication manager: View and manage the apps on your device. • D efault applications: Select a default setting for using apps. •...

  • Page 91: Fingerprint Recognition

    • I f your fingerprint is not recognised and you have forgotten your backup password, you must take the device to a Samsung Service Centre to have it reset. Then, you must re-register your fingerprints and create a new backup password.
  • Page 92 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he Home key contains a fingerprint recognition sensor. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 93 Enter the password again and tap OK. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprints.

  • Page 94: Privacy And Safety

    • L ocation: Change settings for location information permissions. • R eport diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • S end SOS messages: Set the device to send help messages by pressing the Power key three times.

  • Page 95: Easy Mode

    Settings Send SOS messages In an emergency situation, quickly press the Power key three times. The device sends messages to your primary contacts. The messages include your location information. On the Settings screen, tap Privacy and safety → Send SOS messages, and then tap the switch to activate it.

  • Page 96: Accessibility

    Settings Returning to standard mode Swipe to the left on the Home screen and tap Settings → Easy mode → Standard mode → DONE. Managing shortcuts To add a shortcut to an app to the Home screen, swipe to the left, tap , and then select an app.

  • Page 97: Accounts

    To sync content with your accounts, select an account and select items to sync. Registering Samsung accounts You need a Samsung account when using some Samsung apps. You can back up or restore data saved in the device to your Samsung account. Register your Samsung account to the device to conveniently use Samsung services.

  • Page 98: Backup And Reset

    Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • B ack up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data.

  • Page 99: Battery

    Settings Battery View battery power information and change power saving options. On the Settings screen, tap Battery. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

  • Page 100: Date And Time

    Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset.

  • Page 101: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...

  • Page 102: Restarting The Device

    • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 103 The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced.
  • Page 104 If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app.
  • Page 105 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 106 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 107 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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