Samsung SM-A920FZBJUPO Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Cell Phone
  5. SM-A920FZBJUPO
  6. Manual

Samsung SM-A920FZBJUPO Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
USER MANUAL
SM-A920F
SM-A920F/DS
English (LTN). 11/2018. Rev.1.0
www.samsung.com

Advertisement

Table of Contents
loading

Related Manuals for Samsung SM-A920FZBJUPO

Summary of Contents for Samsung SM-A920FZBJUPO

  • Page 1 USER MANUAL SM-A920F SM-A920F/DS English (LTN). 11/2018. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    124 Gallery solutions 132 Always On Display Device layout and functions 134 Multi window Battery 139 Samsung Pay SIM or USIM card (nano-SIM card) 143 Samsung Members Memory card (microSD card) 144 Samsung Notes Turning the device on and off...
  • Page 3 186 Advanced features 188 Dual Messenger 189 Device maintenance 192 Apps 192 Lock screen 193 Smart Lock 193 Biometrics and security 195 Face recognition 198 Fingerprint recognition 201 Samsung Pass 205 Secure Folder 209 Cloud and accounts 210 Backup and restore...

  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Center. For user-installed apps, contact service providers.
  • Page 5 These actions are violations of your Samsung license agreement and will void your warranty. • D epending on the region or service provider, a screen protector is attached for protection during production and distribution.

  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 8 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Center. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
  • Page 9 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures. •...

  • Page 10: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 11 Basics Device layout Proximity/Light sensor Speaker Front camera Volume key Bixby key Power key Touchscreen Multipurpose jack (USB Type-C)
  • Page 12 Basics Microphone SIM card / Memory card tray GPS antenna NFC antenna Rear camera (Quadruple) Fingerprint recognition sensor Flash Main antenna Speaker Earphone jack Microphone Be careful not to expose the camera lens to a strong light source, such as direct sunlight.
  • Page 13 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 14: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 15 Basics Connect the USB cable to the USB power adaptor. Plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.
  • Page 16 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Center.

  • Page 17: Sim Or Usim Card (Nano-Sim Card)

    SIM cards are inserted in the device than when one SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 18 Basics ► Single SIM models:...
  • Page 19 Basics ► Dual SIM models:...
  • Page 20 Basics Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. ►...
  • Page 21 Basics Correct card installation ► Single SIM models: Nano-SIM card microSD card ► Dual SIM models: Nano-SIM card 2 Nano-SIM card 1 microSD card Use only a nano-SIM card.
  • Page 22 Basics Removing the SIM or USIM card Insert the ejection pin into the hole next to the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

  • Page 23: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 24 Basics Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
  • Page 25 Basics Place a memory card on the memory card tray with the gold-colored contacts facing downwards. Memory card tray Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
  • Page 26 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 27: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.

  • Page 28: Initial Setup

    Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
  • Page 29 Basics Select your preferred device language and select Select a language. Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. Follow the on-screen instructions to proceed the initial setup.
  • Page 30 Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Select features you want to use and complete the initial setup.

  • Page 31: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
  • Page 32 If you forget your account information, tap Find ID or Reset password. You can find your account information when you enter the required information. If you want to verify your Samsung account password via your biometric data, such as fingerprints, tap Verify identity with biometrics instead of password using Samsung Pass.

  • Page 33: Transferring Data From Your Previous Device

    Basics Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • T his feature may not be supported on some devices or computers.
  • Page 34 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
  • Page 35 Back up data from your previous device to Samsung Cloud and restore the data to your new device. You can also sync data saved in your device with Samsung Cloud and view data saved on the Samsung Cloud. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 36 Tick the data types you want to restore and tap RESTORE. Syncing data You can sync data saved in your device, such as images, videos, and events, with Samsung Cloud and access it from other devices. On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud.

  • Page 37: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 38 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 39 Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 40 Basics Turning on the screen using the Home button On the Always On Display, you can turn on the screen by double-tapping the Home button. Setting the navigation bar Launch the Settings app, tap Display → Navigation bar, and then select an option. •...
  • Page 41 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 42 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 43 Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Portrait mode only switch to deactivate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location.
  • Page 44 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.
  • Page 45 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 46 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 47 Basics Icon Meaning Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Airplane mode activated Error occurred or caution required Battery charging Battery power level...
  • Page 48 Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key or on the Always On Display, double-tap the Home button to turn on the screen.
  • Page 49 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
  • Page 50 Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.

  • Page 51: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 52 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 53: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • W hen the keyboard is opened for the first time, the keyboard setup screen will appear. Set the input language, keyboard type, and keyboard settings and then tap START.
  • Page 54 Basics Changing the keyboard to change the keyboard. → Languages and types, select a language, and then To change the keyboard type, tap select the keyboard type you want. • I f the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management →...
  • Page 55 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 56: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
  • Page 57 Apps and features Play Store Purchase and download apps. Launch the Play Store app. Installing apps Browse apps by category or search for apps by keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions.

  • Page 58: Bixby

    • R eminder: You can create reminders to schedule to-do items or to view content later. • T o use the Bixby feature, your device must be connected to a Wi-Fi or mobile network. • To use the Bixby feature, you must register and sign in to your Samsung account.
  • Page 59 Apps and features Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again. Press and hold the Bixby key to launch Bixby Voice immediately. While pressing and holding the Bixby key, say what you want to Bixby Voice and then release your finger from the key. Bixby Voice will perform what you request.
  • Page 60 Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must register and sign in to your Samsung account according to the on-screen instructions and agree to the terms and conditions. Press the Bixby key.
  • Page 61 Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analyzing your usage patterns and your routine. Opening Bixby Home Press the Bixby key. Alternatively, swipe to the right on the Home screen. The Bixby Home screen will appear.
  • Page 62 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favorite music on the Bixby Home screen.
  • Page 63 • T o use Bixby Voice, your device must be connected to a Wi-Fi or mobile network. • T o use Bixby Voice, you must register and sign in to your Samsung account. Launching Bixby Voice Launching Bixby Voice with the Bixby key When you press and hold the Bixby key, Bixby Voice will launch and start listening.
  • Page 64 Apps and features When you tap FULL SCREEN, the Bixby Voice full screen will appear. On the Bixby Voice full screen, you can use the following features. View your history of Share the current screen. conversations. Adjust the volume of voice feedback.
  • Page 65 Apps and features Using Bixby Voice When you say what you want to Bixby Voice, Bixby Voice will display your speech as on-screen text and launch corresponding functions or show the information you requested. For example, if you say “Show me today’s weather”, then the weather information will appear on the Bixby Voice screen.
  • Page 66 Apps and features Status icons The Bixby Voice icon will change according to Bixby Voice’s current status as follow: Bixby Voice is listening. Say your request. Bixby Voice is processing your request. Bixby Voice is on standby. To talk to Bixby Voice, tap this icon and say your request when the icon changes to the listening status icon.
  • Page 67 Apps and features Viewing supported apps and commands To view Bixby Voice supported apps and various ways to use Bixby Voice, open Bixby Home and tap → Voice apps and services. You can view the suggested commands of how to use each app.
  • Page 68 The Voice Recorder app will launch and it will start recording. Viewing your step count records Say “Show me my step count for today” to Bixby Voice. The Samsung Health app will launch and it will show you the steps tracker.
  • Page 69 Apps and features Using quick commands You can add quick commands so that you can say commands more quickly and easily. You can also launch multiple commands together by adding them to a quick command. Adding your own quick commands On the Bixby Home screen, tap →...
  • Page 70 Apps and features Adding recommended quick commands You can add recommended quick commands to your quick commands. On the Bixby Home screen, tap → My Bixby → Quick commands. Swipe to the left or right on a recommended quick command and tap on the command you want.
  • Page 71 You can also set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. To use this feature, open the Bixby Home screen, tap → Settings, and then tap the Dictation on keyboard switch to activate it.
  • Page 72 Apps and features Unlocking the screen by voice You can unlock the screen by saying your voice password to Bixby Voice. • Y our device can be unlocked by someone else who says the correct password. • V oice password is less secure than Pattern, PIN, or Password. Setting a voice password On the Bixby Home screen, tap →...
  • Page 73 Apps and features Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby Voice and say your request to the microphone.
  • Page 74 • T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
  • Page 75 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • I n the Camera app, select the AUTO mode and tap • I n the Gallery app, select an image and tap • I n the Internet app, tap and hold an image and tap Bixby Vision. •...
  • Page 76 Apps and features Searching for similar images Search for images similar to the recognized object online. You can view various images with properties similar to the object, such as color or shape. For example, if you want to know the title of a photo or image, use the Bixby Vision features.
  • Page 77 • R ECIPE: Search for the recipe. • V IDEOS: Search for cooking videos. • F OOD TRACKER: Save food intake records to Samsung Health app. Searching for wine information Detect the information from a wine label and search for information on the wine.
  • Page 78 • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
  • Page 79 Apps and features Tap START. If the Add Reminder on Home screen option is ticked, you can launch the Reminder app ( ) from the Home screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting.
  • Page 80 Apps and features Creating reminders with Bixby Voice Press and hold the Bixby key and say “Remind me to water the flowers when I get home”. Bixby Voice will save what you said as a reminder. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap COMPLETE or SNOOZE.
  • Page 81 Apps and features Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. Select a reminder to edit and tap EDIT. Alternatively, swipe right on a reminder and tap Edit. Edit the conditions and tap SAVE. Reminder information Checklist Reminder conditions...
  • Page 82 Apps and features Customizing Bixby settings On the Bixby Home screen, tap → Settings. • S amsung account: View your Samsung account information. • H OME CARDS – Cards: Select apps to show as cards on the Bixby Home screen.
  • Page 83 – Dictation on keyboard: Set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. – Read aloud in high quality: Set Bixby Voice to read messages aloud in high quality audio.

  • Page 84: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call, or tap to make a video call.
  • Page 85 Apps and features Making calls from call logs, contacts list, or places Tap RECENTS, CONTACTS or PLACES, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it.
  • Page 86 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the SEND MESSAGE bar upwards. You can send a text message or a sticker to reject a call.
  • Page 87 Apps and features Options during calls If the area around the rear camera and the fingerprint recognition sensor is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
  • Page 88 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number. If the keypad does not appear on the screen, tap to open the keypad. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact.

  • Page 89: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 90 Launch the Settings app, tap Cloud and accounts → Accounts and select the account to sync with. Tap Sync account and tap the Sync Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 91 Apps and features Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions: • : Add to favorite contacts. • / : Make a voice or video call. • : Compose a message. •...
  • Page 92 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. Launch the Contacts app and tap Groups → CREATE. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap DONE.

  • Page 93: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and tap START. Enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 94 You can send My Emoji stickers that look like you via messages. While composing a message, tap on the Samsung keyboard and tap the My Emoji icon. My Emoji stickers will appear. Select the sticker that you want to share.
  • Page 95 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap .
  • Page 96 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.

  • Page 97: Internet

    Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 98 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode.

  • Page 99: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.

  • Page 100: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 101 Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. Activate or deactivate the Ultra wide lens. 2x optical zoom Shooting modes Switch between the front and rear...
  • Page 102 Apps and features • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
  • Page 103 Apps and features Editing the shooting modes list You can edit the shooting modes list on the preview screen. → Edit camera modes → Rear camera or Front camera. On the preview screen, tap Alternatively, tap and hold the shooting modes list on the preview screen. Tick modes to use.
  • Page 104 Apps and features Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently. Drag to the preview screen. If another camera button is not added, tap on the preview screen and tap the Floating Camera button switch to activate it.
  • Page 105 Apps and features Using the focus and exposure features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 106 Apps and features • U se this feature in a place that has sufficient light. When recording a video indoors with insufficient or poor lighting, some of the following situations may occur: – The screen may appear dark due to the small amount of light. –...
  • Page 107 Apps and features Playing super slow motion videos Select a super slow motion video and tap Random background music will automatically accompany the video during playback. Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it. Turn the super slow motion effect on or off.
  • Page 108 Apps and features Sharing super slow motion clips Select a super slow motion video and drag upwards on the video preview screen. Short clips with different effects will appear. Select a clip you want and tap SHARE. Select a file format and a sharing method. •...
  • Page 109 Apps and features LIVE FOCUS The quadruple camera allows you to take shallow focus photos where the background is blurred and the subject stands out clearly. Taking portraits that stand out using the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject.
  • Page 110 Apps and features When Live focus ready. appears on the preview screen, tap to take a photo. LIVE FOCUS Background blur adjustment bar Editing the background of the Live Focus photos You can also edit the background blur level of a photo taken with the Live focus feature. When the background lighting appears in blurred points, you can change the shape of the background blur.
  • Page 111 Apps and features Adjust the background blur level. Change the background blur shape. to save the photo. AR EMOJI Create a My Emoji that look just like you. You can now send stickers made with My Emoji to liven up any conversation. You can take photos and record videos using AR Emojis, such as My Emoji or Live stickers, which mimic your expressions.
  • Page 112 Apps and features Select My Emoji’s gender and tap NEXT. Decorate My Emoji. To edit details, such as the eye color or face shape, tap Tap SAVE. When a pop-up window appears, tick Save My Emoji stickers in Gallery and tap OK. AR EMOJI Edit detailed settings.
  • Page 113 Apps and features Live stickers Capture photos and videos with various live stickers. As you move your face, stickers will track with your movements. You can also record a lovely and funny sticker that keeps moving in a video. On the shooting modes list, tap AR EMOJI. and select a sticker you want.
  • Page 114 Apps and features Enjoying My Emoji stickers while chatting You can use My Emoji stickers during a conversation via messages or on a social network. On the Samsung keyboard, tap Tap the My Emoji icon. Select one of the My Emoji stickers.
  • Page 115 Apps and features SCENE OPTIMIZER Your device will adjust the color settings automatically after recognizing a subject or scene, such as people, food, or night scene. When the camera recognizes the subject or scene, an icon will appear on the screen and the optimized color will be applied.
  • Page 116 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo.
  • Page 117 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
  • Page 118 Apps and features and drag the adjustment bar to adjust the color tone. to take a photo. Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap HYPERLAPSE. and select a frame rate option.
  • Page 119 Apps and features The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, drag to the left or right.
  • Page 120 Apps and features Applying beauty effects You can modify facial features, such as your skin tone or face shape, before taking self- portraits. On the preview screen, tap Select the options to apply beauty effects to your face and take a photo of yourself. Selfie focus mode Take selfies that focus on your face by blurring the background.
  • Page 121 Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
  • Page 122 Apps and features Customizing camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Turn on and off the full preview screen. •...
  • Page 123 Apps and features FRONT CAMERA • P icture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • V ideo size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory.

  • Page 124: Gallery

    • P ress Volume key to: Set the device to use the Volume key to control the shutter or zoom in or out. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. Gallery Introduction View images and videos stored in your device.
  • Page 125 Apps and features Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favorites. Bixby Vision Add a sticker. Draw on the image. Apply a filter or effect. Share the image with others. Modify the image.
  • Page 126 Apps and features Editing the background of Live focus photos You can edit the background blur level of a photo taken with the Live Focus feature. If the background lighting of Live focus photos appears in blurred points, you can change the shape of the background blur.
  • Page 127 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
  • Page 128 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Hiding albums You can hide albums.
  • Page 129 • T o use this feature, your phone number must be verified. • T o use this feature, you must register and sign in to your Samsung account. • Y ou may incur additional charges when sharing files via the mobile network.
  • Page 130 Syncing images and videos with Samsung Cloud When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.
  • Page 131 Apps and features Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen. Deleting multiple images and videos On the Gallery screen, tap and hold an image or a video to delete. Tick the images or videos to delete.

  • Page 132: Always On Display

    Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. •...
  • Page 133 Apps and features Controlling music playback on the Always On Display You can control music playback on the Always On Display, without turning on the screen. Launch the Settings app, tap Lock screen → FaceWidgets, and then tap the Music Controller switch to activate it.

  • Page 134: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 135 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app.
  • Page 136 Apps and features Using additional options Tap the bar between the app windows to access additional options. Add this app pair to the Home screen. Use the snap window feature. Close the app. Switch the selected window to a pop-up view.
  • Page 137 Apps and features Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window. Tap the Recents button to open the list of recently used apps. and drag the frame to the area you want to pin it to. To adjust the size of the frame, drag upwards or downwards.
  • Page 138 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimize the window.

  • Page 139: Samsung Pay

    You can view more information, such as cards that support this feature at www.samsung.com/samsungpay. • T o use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung account Fingerprint recognition.
  • Page 140 Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
  • Page 141 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
  • Page 142 Apps and features Scan your fingerprint. Alternatively, enter the payment PIN you set when setting up the Samsung Pay. Touch the back of your device to the card reader. When the card reader recognizes the card information, the payment will be processed.

  • Page 143: Samsung Members

    • T his app’s availability and supported features may vary depending on the region or service provider. • T his app may appear in the Samsung folder depending on the region or service provider. • T o submit your feedback or post your comments, you must register and sign in to your Samsung account.

  • Page 144: Samsung Notes

    When you are finished composing the note, tap SAVE. Deleting notes Launch the Samsung Notes app, tap ALL or COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete.

  • Page 145: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.

  • Page 146: Samsung Health

    Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate To add accounts to sync with, launch the Calendar app and tap → Manage calendars →...
  • Page 147 Health users or compete with your friends. To add items to the Samsung Health screen, tap → Manage items, and then select items. • S ERVICES: Set your daily fitness goals and monitor your health and fitness activities. • P ROGRAMS: Use customizable exercise programs.
  • Page 148 On the Samsung Health screen, tap Together. Steps The device counts the number of steps you take and measures the distance traveled. On the Samsung Health screen, tap the steps tracker. Current step total Target • Y ou may experience a brief delay while the steps tracker monitors your steps and then displays your step count.
  • Page 149 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.

  • Page 150: Radio

    Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.

  • Page 151: Voice Recorder

    Use different recording modes for various situations. The device can convert your voice to text. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.

  • Page 152: My Files

    Enter a file name and tap SAVE. Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • S TANDARD: This is the normal recording mode.
  • Page 153 Apps and features ALARM Launch the Clock app and tap ALARM. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE. To open the keypad to enter an alarm time, tap the time input field. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.

  • Page 154: Calculator

    Apps and features STOPWATCH Launch the Clock app and tap STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER Launch the Clock app and tap TIMER.

  • Page 155: Game Launcher

    Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps.
  • Page 156 Apps and features Using Game Launcher Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Tap a game from the games list. To find more games, drag the screen upwards.
  • Page 157 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Launch apps in a pop-up window.

  • Page 158: Smartthings

    • R eceiving notification: Receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone. Open the Samsung folder and launch the SmartThings app. The dashboard will appear. Access additional options. SmartThings tips Search for and register nearby devices.
  • Page 159 • T o use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network. • T o fully use SmartThings, you must register and sign in to your Samsung account. • T he devices you can connect may vary depending on the region or service provider.
  • Page 160 You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. Open the Samsung folder, launch the SmartThings app, and then tap Devices. The list of connected devices will appear.
  • Page 161 Adding locations Open the Samsung folder, launch the SmartThings app, and then tap Devices → ALL DEVICES → Add location. Enter the location name.
  • Page 162 For example, add an automation to turn on the audio automatically every day at 7:00 AM. Open the Samsung folder, launch the SmartThings app, and then tap Automations → ADD AUTOMATION. Select the location to run the automation.

  • Page 163: Sharing Content

    Using additional features • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.

  • Page 164: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labeled differently depending on the region or service provider.
  • Page 165 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.

  • Page 166: Introduction

    Settings Introduction Customize device settings. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Search. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 167: Wi-Fi

    Settings • A irplane mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in airplane mode.
  • Page 168 Settings Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT.
  • Page 169 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.

  • Page 170: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
  • Page 171 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...

  • Page 172: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
  • Page 173 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
  • Page 174 Settings Sending data with the NFC feature Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.

  • Page 175: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.

  • Page 176: Sim Card Manager (Dual Sim Models)

    Settings On the other device’s screen, search for and select your device from the Wi-Fi networks list. • I f the mobile hotspot is not found, on your device, tap → Configure Mobile Hotspot, tick Show advanced options, and then deselect Hide my device and Use 5 GHz band when available.

  • Page 177: More Connection Settings

    Settings More connection settings Customize settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
  • Page 178 Settings Select a printer plug-in and install it. Select the printer plug-in and tap the switch to activate it. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap →...

  • Page 179: Sounds And Vibration

    Settings Ending the MirrorLink connection Unplug the USB cable from your device and the vehicle. Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections →...

  • Page 180: Dolby Atmos (Surround Sound)

    Settings • V ibration intensity: Adjust the force of the vibration notification. • R ingtone: Change the ringtones for calls or notifications. • V ibration pattern: Select a vibration pattern. • N otification sounds: Change the notification sound. •...

  • Page 181: Notifications

    Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To display icon badges, tap the App icon badges switch to activate it. To change the badge style, tap App icon badges. With number Without number To customize notification settings for more apps, tap ADVANCED and select an app.

  • Page 182: Blue Light Filter

    Settings • H ome screen: Change the size of the grid to display more or fewer items on the Home screen and more. • F ull screen apps: Select apps to use with the full screen aspect ratio. •...

  • Page 183: Changing The Screen Mode Or Adjusting The Display Color

    Settings To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option. • S unset to sunrise: Set the device to apply the blue light filter at night and turn it off in the morning, based on your current location.
  • Page 184 Settings Optimizing the full screen color balance Optimize the display color by adjusting the color tones to your preference. When you drag the color adjustment bar towards Cool, the blue color tone will increase. When you drag the bar towards Warm, the red color tone will increase. On the Settings screen, tap Display →...

  • Page 185: Screen Saver

    Settings Screen saver You can set to display images as a screen saver when the screen turns off automatically. The screen saver will be displayed when the device is charging. On the Settings screen, tap Display → Screen saver and tap the switch to activate it. Select an option.

  • Page 186: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • A ccessories: Change the accessory settings. •...
  • Page 187 Settings • S mart capture: Set the device to capture the current screen and scrollable area, and crop and share the screenshot immediately. • P alm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen.

  • Page 188: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.

  • Page 189: Device Maintenance

    Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimization feature On the Settings screen, tap Device maintenance →...
  • Page 190 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • T he usage time left shows the time remaining before the battery power runs out.
  • Page 191 The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.

  • Page 192: Apps

    Settings Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen.

  • Page 193: Smart Lock

    Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. •...
  • Page 194 • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.

  • Page 195: Face Recognition

    Settings Face recognition You can set the device to unlock the screen by recognizing your face. • I f you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face.
  • Page 196 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Biometrics and security → Face Recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Read the on-screen instructions and tap CONTINUE.
  • Page 197 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face Recognition. Unlock the screen using the preset screen lock method. Tap Remove face data. Once the registered face is deleted, all the related features will also be deactivated. Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password.

  • Page 198: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 199 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he fingerprint recognition sensor recognizes fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 200 Tap EDIT. Tick fingerprints to delete and tap REMOVE. Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass for more information.

  • Page 201: Samsung Pass

    • T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account.
  • Page 202 Scan your fingerprint and tap NEXT to complete the Samsung Pass registration. If the Add Samsung Pass to Home screen option is ticked, the Samsung Pass icon will be added on the Home screen. Verifying the Samsung account password You can use Samsung Pass to verify your Samsung account password.
  • Page 203 You can now use the biometric data you registered to Samsung Pass when signing in to the app. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Settings screen, tap Biometrics and security → Samsung Pass.
  • Page 204 To see the list of websites and apps that support Samsung Pass, open the Settings screen, tap Biometrics and security → Samsung Pass, and then select the site or app tab. If there are no websites or apps that support Samsung Pass, the site or app tab will not appear.

  • Page 205: Secure Folder

    Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
  • Page 206 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 207 Tap Edit apps, tick apps, and then tap Disable or Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 208 Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap →...

  • Page 209: Cloud And Accounts

    On the Settings screen, tap Cloud and accounts. • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.

  • Page 210: Backup And Restore

    Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.

  • Page 211: Accessibility

    • D irect access: Set the device to launch selected accessibility menus when you press the Power key and the Volume Up key simultaneously. • A ccessibility shortcut: Set the device to activate Voice Assistant or Samsung universal switch when you press and hold the Volume Up key and the Volume Down key simultaneously for more than 3 seconds.

  • Page 212: General Management

    • R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.

  • Page 213: Software Update

    Settings To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list.

  • Page 214: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap EDIT. •...

  • Page 215: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 216 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Center. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 217 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialing. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 218 • E nsure that the charger is connected properly. • V isit a Samsung Service Center and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 219 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → RESET SETTINGS to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Center.
  • Page 220 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 221 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f you are still having trouble with Bixby Voice after trying these tips, contact a Samsung Service Center.
  • Page 222 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

This manual is also suitable for:

Sm-a920f/dsSm-a920fzijupoSm-a920fSm-a920fzkjupo

Table of Contents