Troubleshooting - Philips HD7476 Quick Start Manual

ENGLISH
Introduction
Congratulations on your purchase and welcome to Philips! To fully benefit from the
support that Philips offers, register your product at www.philips.com/welcome.
Important
Read this user manual carefully before you use the
appliance and save it for future reference.
Danger
- Never immerse the appliance in water or any
other liquid.
Warning
- Check if the voltage indicated on the appliance
corresponds to the local mains voltage before you
connect the appliance.
- Connect the appliance to an earthed wall socket.
- Do not use the appliance if the plug, the mains cord
or the appliance itself is damaged.
- If the mains cord is damaged, you must have it
replaced by Philips, a service centre authorised by
Philips or similarly qualified persons in order to avoid
a hazard.
- This appliance can be used by children aged from
8 years and above and by persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given
supervision or instruction concerning use of the
appliance in a safe way and if they understand the
hazards involved. Cleaning and user maintenance shall
not be made by children unless they are older than
8 and supervised. Keep the appliance and its cord out
of reach of children aged less than 8 years.
- Children shall not play with the appliance.
- Do not let the mains cord hang over the edge of the
table or worktop on which the appliance stands.
Caution
- Do not place the appliance on a hot surface and
do not let the mains cord come into contact with
hot surfaces.
- Unplug the appliance before you clean it and if
problems occur during brewing.
- During brewing and until you switch off the appliance,
the filter holder, the lower part of the appliance,
the hotplate, and the jug filled with coffee are hot.
- Do not put the jug on a stove or in a microwave for
re-heating of coffee.
- This appliance is intended to be used in household
and similar applications such as farm houses, bed and
breakfast type environments, staff kitchen areas in
shops, offices and other working environment, and
by clients in hotels, motels and other residential type
environments.
- Always return the appliance to a service centre
authorised by Philips for examination or repair.
Do not open the appliance or attempt to repair
the appliance yourself.
Electromagnetic fields (EMF)
This Philips appliance complies with all standards and regulations regarding exposure
to electromagnetic fields.
Ordering accessories
To buy accessories or spare parts, visit www.shop.philips.com/service or go to
your Philips dealer. You can also contact the Philips Consumer Care Centre in your
country (see the worldwide guarantee leaflet for contact details).
Recycling
- This symbol means that this product shall not be disposed of with normal
household waste (2012/19/EU) (Fig. 1).
- Follow your country's rules for the separate collection of electrical and electronic
products. Correct disposal helps prevent negative consequences for the
environment and human health.
Guarantee and support
If you need information or support, please visit www.philips.com/support or read
the separate worldwide guarantee leaflet.

Troubleshooting

This chapter summarises the most common problems you could encounter with
the appliance. If you are unable to solve the problem with the information below,
visit www.philips.com/support for a list of frequently asked questions or contact
the Consumer Care Centre in your country.
Problem Solution
The appliance does not Plug in and switch on the appliance.
work.
Make sure that the voltage indicated on the appliance
corresponds to the local mains voltage.
Fill the water tank with water.
Water leaks out of the Do not fill the water tank beyond the MAX level.
appliance.
The appliance takes a Descale the appliance.
long time to brew coffee.
The appliance produces Make sure that the appliance is not blocked by scale.
a lot of noise and steam If necessary, descale the appliance.
during the brewing
process.
Coffee grounds end up Do not put too much ground coffee in the filter.
in the jug.
Make sure you put the jug on the hotplate with the spout
facing into the appliance (i.e. not pointing sideways).
Use the right size of paper filter (type 1x4 or no. 4).
Make sure the paper filter is not torn.
The coffee is too weak. Use the right proportion of coffee to water.
Make sure the paper filter does not collapse.
Use the right size of paper filter (type 1x4 or no. 4).
Make sure there is no water in the jug before you start
to brew coffee.
The coffee does not Do not leave the jug with coffee on the hotplate too long,
taste good. especially not if it only contains a small amount of coffee.
The coffee is not hot Make sure that the jug is properly placed on the hotplate.
enough.
Make sure that the hotplate and the jug are clean.
We advise you to brew more than three cups of coffee
to ensure that the coffee has the right temperature.
We advise you to use thin cups, because they absorb
less heat from the coffee than thick cups.
Do not use cold milk straight from the refrigerator.
There is less coffee in the Make sure you place the jug properly on the hotplate.
jug than expected. If the jug is not placed properly on the hotplate, the drip
stop prevents the coffee from flowing out of the filter.
CALC
Descale your coffee maker when you notice excessive steaming or when the brewing
time increases. It is advisable to descale it every two months. Only use white vinegar
to descale, as other products may cause damage to your coffee maker.