Troubleshooting - Philips Wake-up Light HF3505/60 Manual

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the
problem with the information below, visit www.philips.com/support or call 1-866-832-4361 for assistance.
Problem
The appliance does not
work at all.
The appliance does not
respond when I try to set
different functions.
The lamp does not go on
when the alarm goes off.
I do not hear the alarm
sound when the alarm
goes off.
The radio does not work.
The radio produces a
crackling sound.
The alarm went off
yesterday, but it did not go
off today.
Solution
Perhaps the adapter is not inserted properly in the wall outlet. Put the adapter properly in the
wall outlet.
Perhaps there is a power failure. Check if the power supply works by connecting another
appliance.
Remove the adapter from the wall outlet and wait a few minutes before you reinsert it. When
you reinsert the adapter, the appliance goes back to the factory settings and you have to set all
functions again.
Perhaps you set a light intensity level that is too low. Increase the light intensity level.
Perhaps you set a sound level that is too low. To set a higher sound level, see 'Setting the alarm'
section.
Perhaps the radio is not tuned correctly to a channel. Switch on the radio to check if the radio is
tuned correctly to a radio channel.
If you selected the radio as the alarm sound, switch on the radio after you switch off the alarm to
check if the radio works. If it does not work, call 1-866-832-4361 for assistance.
Perhaps you set the volume too low. Increase the volume level. If the radio still does not work, call
1-866-832-4361 for assistance.
Perhaps the broadcast signal is weak. Adjust the frequency (see 'Setting the alarm' section) and/
or change the position of the antenna by moving it around. Make sure you have unwound the
antenna completely.
Perhaps you switched off the alarm function.The alarm icon is visible on the display when the
alarm function is active. If you do not see the alarm icon on the display, press the alarm button
once (see 'Setting the alarm' section).
Perhaps you set a sound level and/or light intensity level that is too low. Set a higher sound level
and/or light intensity level.
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