Troubleshooting; Information Codes - Samsung NQ70M6650DG Installation Manual

Troubleshooting

Information codes

Oven
Displayed code Possible cause
This code occurs if the
C-d0 control key is short for 1
minute.
This code occurs if the door
C-d1
lock is mispositioned.
This code occurs if
communication between
C-F0
the Main and Sub PBA is
interrupted.
This code occurs if
communication between
C-F2
the Main and Touch is
interrupted.
The oven sensor is open
when the oven is operating.
C-20
The oven sensor is short
when the oven is operating.
Install_NQ70M6650D_DE68-04454A-00_EN.indd 15
Solution
Clean the buttons and make
sure there is no water on/
around them. Turn off the oven
and try again. If the problem
continues, contact a local
Samsung service center.
Touch OVEN OFF, and then
restart the oven. If the problem
persists, disconnect all power
to the oven for at least 30
seconds and then reconnect the
power. If this does not solve
the problem, call for service.
(NQ70M7770DG
Displayed code Possible cause
This code occurs if the
C-21 internal temperature rises
abnormally high.
The temp probe sensor
C-23 is short when the oven is
operating.
The PCB sensor is open
when the oven is operating.
C-30
The PCB sensor is short
when the oven is operating.
This code occurs if the
C-31 PCB temperature rises
abnormally high.
The Steam sensor is open
when the oven is operating.
C-70
The Steam sensor is short
when the oven is operating.
There are drain system-
C-72
related problems.
Cooling motor is
C-A2
abnormally operated.
This code appears if the
-dC-
divider is inserted or
removed while the oven is
only)
operating.
Solution
Touch OVEN OFF, and then
restart the oven. If the problem
persists, disconnect all power
to the oven for at least 30
seconds and then reconnect the
power. If this does not solve
the problem, call for service.
Call for service.
Touch OVEN OFF, and then
restart the oven. If the problem
persists, disconnect all power
to the oven for at least 30
seconds and then reconnect the
power. If this does not solve
the problem, call for service.
Call for service.
Make sure the divider is
inserted properly, and then
restart the oven.
If the problem persists,
disconnect all power to the
oven for at least 30 seconds
and then reconnect the power.
If this does not solve the
problem, call for service.
English 15
1/9/2017 6:13:34 PM