Information Codes - Samsung NQ70M7770DG/AA User Manual

Troubleshooting

Information codes

Displayed
Possible cause
Code
This code occurs if the control
C-d0
key is short for 1 minute.
This code occurs if the door lock
C-d1
is mispositioned.
This code occurs if
C-F0 communication between the
Main and Sub PBA is interrupted.
This code occurs if
C-F2 communication between the
Main and Touch is interrupted.
The cooking sensor is open when
the microwave is operating.
C-10
The cooking sensor is short when
the microwave is operating.
The oven sensor is open when
the oven is operating.
C-20
The oven sensor is short when
the oven is operating.
This code occurs if the internal
C-21 temperature rises abnormally
high.
82 English
NQ70M7770D_AA_DE68-04447A-03_EN+MES+CFR.indb 82
Displayed
Solution
Clean the buttons and make
sure there is no water on/
around them. Turn off the
oven and try again. If the
problem continues, contact a
local Samsung service center.
Press OFF, and then restart
the oven. If the problem
persists, disconnect all
power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
Possible cause
Code
The temp probe sensor is short
C-23
when the oven is operating.
The PCB sensor is open when the
oven is operating.
C-30
The PCB sensor is short when
the oven is operating.
This code occurs if the PCB
C-31 temperature rises abnormally
high.
This code appears if the divider
-dC-
is inserted or removed while the
oven is operating.
C-70 The steam sensor is open when
the oven is operating
The steam sensor is short when
the oven is operating
C-72 There are drain system-related
problems.
The cooling motor is operating
C-A2
abnormally.
Solution
Press OFF, and then restart
the oven. If the problem
persists, disconnect all
power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
Call for service
Make sure the divider is
inserted properly, and then
restart the oven.
If the problem persists,
disconnect all power to the
oven for at least 30 seconds
and then reconnect the
power. If this does not solve
the problem, call for service.
Press OFF, and then restart
the oven. If the problem
presists, disconnect all power
to the oven for at least 30
seconds and then reconnect
the power. If does not solve
the problem, call the service.
Call for service.
2018-08-30 12:55:48