Information Codes - Samsung NE59 431 Series User Manual

Problem Possible cause
Strong odor. An odor coming from
the insulation around
the inside of the oven is
normal for the first few
times the oven is used.
Oven racks are The shiny, silver-colored
difficult to slide. racks have residue on their
surfaces.
DRAWER
Problem Possible cause
The drawer does The drawer is out of
not slide smoothly alignment.
or drags.
The drawer is over-loaded
or the load is unbalanced.
NE59M4310_AA_DG68-00881A-03_EN+MES+CFR.indb 45

Information codes

Solution
Operate the oven empty on
OVEN
the bake setting at 400 °F
for 1 hour.
Apply a small amount of
vegetable oil to a paper
towel and wipe the edges
of the oven racks with the
paper towel.
Solution
Fully extend the drawer and
push it all the way in. See
the page 40.
Reduce weight. Redistribute
drawer contents.
Problem Possible cause
C-d0 This code occurs if the Control
key is short for 1 minute.
C-d1 This code occurs if the door
lock is mispositioned.
C-20 The oven sensor is open when
the oven is operating.
The oven sensor is short
when the oven is operating.
C-21 This code occurs if the
internal temperature rises
abnormally high.
C-30 The PCB sensor is open when
the oven is operating.
The PCB sensor is short when
the oven is operating.
C-31 This code occurs if the PBA
temperature rises abnormally
high.
Solution
Press OVEN OFF and restart
the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect
the power. If this does not
solve the problem, call for
service.
Call for service.
English 45
2019-12-13 10:57:48