LG WD-15517RD Owner's Manual page 27

roubleshooting guide
T
Problem
Steam is not visible
during STEAM cycle
Clothes not drying
properly
Wrinkling
Drum light does
not stay on
The display shows:
The display shows:
The display shows:
The display shows:
The display shows:
The display shows:
Possible Causes
• This is normal.
• Clothes load is too large.
• Clothes load is too small to
tumble properly.
• Excess water.
• Washer not unloaded promptly.
• Washer overloaded.
• Hot and cold water inlet hoses
are reversed.
• This is normal.
• Load is too small.
• Load is out of balance.
• The washer has an imbalance
detection and correction system.
If individual heavy articles are
loaded (bath mat, bath robe,
etc.) and the imbalance is too
great, the washer will make
several attempts to restart the
spin cycle. If an imbalance is still
detected, the washer will stop
and the error code will be
displayed.
• Control error.
• Water level is too high due to a
faulty water valve.
• The water level sensor is not
working correctly.
• Thermal overload protection
circuit in the motor has been
tripped.
• A power failure has occurred.
Solutions
• Because it uses pressurized steam, the washer
requires very small amounts of steam to
achieve optimal results. Excess steam could
damage fabrics and reduce effi ciency.
• Reduce load size.
• Add a few towels.
• Check that the washer is draining properly to
extract adequate water from the load.
• Always remove items from the washer as soon
as the cycle is completed.
• The washer can be fully loaded, but the drum
should not be tightly packed with items. The
door of the washer should close easily.
• Hot water rinse can set wrinkles in garments.
Check the inlet hose connections.
• The drum light shuts off automatically when the
washer starts. Press and hold the RINSE+SPIN
button for 3 seconds to turn on the light; it will
turn off automatically after 4 minutes.
• Add 1 or 2 similar items to help balance the
load.
• Rearrange items to help balance the load.
• Unplug the washer and call for service.
• Close the water taps, unplug the washer, and
call for service.
• Close the water taps, unplug the washer, and
call for service.
• Allow the washer to stand for 30 minutes to
allow the motor to cool; then restart the cycle. If
the LE error code still appears, unplug the
washer and call for service.
• Restart the cycle.
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