Adaptec Customer Support
If you have questions about installing or using your Adaptec product, check this
document first—you will find answers to most of your questions here. If you need
further assistance, use the support options listed below.
Technical Support Identification (TSID) Number
■
Before contacting Technical Support, you need your unique 12-digit TSID
number. The TSID number identifies your product and support status.
■
The TSID number is included on a white, bar-coded label, like the example
below.
Support Options
Search the Adaptec Support Knowledgebase (ASK) at
■
articles, troubleshooting tips, and frequently asked questions for your product.
For support via e-mail, submit your question to Adaptec's Technical Support
■
Specialists at
ask.adaptec.com
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To order Adaptec products, including accessories and cables, call +1 408-957-7274.
Or, you can order cables online at
Europe
■
Visit our Web site at
■
German: Search the Adaptec Support Knowledgebase (ASK) at
ask-de.adaptec.com
questions for your product.
For support via e-mail, submit your question to Adaptec's Technical Support
Specialists at
ask-de.adaptec.com
■
French: Search the Adaptec Support Knowledgebase (ASK) at
for articles, troubleshooting tips, and frequently asked questions for your product.
For support via e-mail, submit your question to Adaptec's Technical Support
Specialists at
ask-fr.adaptec.com
English: Search the Adaptec Support Knowledgebase (ASK) at
■
for articles, troubleshooting tips, and frequently asked questions for your product.
For support via e-mail, submit your question to Adaptec's Technical Support
Specialists at
ask.adaptec.com
■
To order Adaptec products, including accessories and cables, go to
www.adaptec.com/buy-cables
Japan
Search the Adaptec Support Knowledgebase (ASK) at
■
■
Visit our Web site at
.
www.adaptec.com/buy-cables
www.adaptec-europe.com
for articles, troubleshooting tips, and frequently asked
.
.
.
.
www.adaptec.co.jp
ask.adaptec.com
.
ask.adaptec.co.jp
.
for
.
ask-fr.adaptec.com
ask.adaptec.com
.
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