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Faults and what to do about them
en
Information
E:18
E:32
E:95
Other displays
Faults and what to do about them
Faults
Water is running out.
Water not flowing in.
Detergent not dispensed.
The washer dryer door
cannot be opened.
Programme does not
start.
Detergent solution is not
drained.
Water not visible in the
drum.
Spin result not satisfac-
tory.
Laundry wet/too damp.
Spin cycle activated sev-
eral times.
Residual water in the dis-
penser for care product.
32
Cause/Remedy
Drain pump blocked; clean the drain pump. Clean the drainage hose
on the siphon.
Alternating display with End when programme is finished: unbalance problem,
spinning phase is aborted.
Alternating display with End when programme is finished: no water detected in
drying phase, may get bad drying result.
Turn the programme selector to Off. The appliance is switched off. Wait 5 s and
switch on again. If the display is indicated again, call customer service.
Cause/Remedy
Correctly attach/replace drainage hose.
■
Tighten screw-fitting on the supply hose.
■
Start/Reload Anot selected?
■
Tap not open?
■
Filter blocked? Clean the filter~ Page 30
■
Supply hose kinked or jammed?
■
Safety function active.
■
Note:
For safety reasons, the washing machine door remains locked
when the water level or temperature is high (See ~ Cancel the pro-
gramme ~ Page 18) or while the drum is rotating.
- - - - (Rinse stop = without final drain/spin) selected?
■
Can be opened with emergency lock release only? ~ Page 31
■
Childproof lock active? Deactivate. ~ Page 17
■
Start/Reload A or ñFinished in selected?
■
Door closed?
■
Childproof lock active? Deactivate. ~ Page 17
■
- - - - (Rinse stop = without final drain/spin) selected?
■
Clean the drain pump. ~ Page 29
■
Clean outlet pipe and/or drainage hose.
■
Not a fault – water below the visible area.
Not a fault – unbalance detection system has stopped the spin cycle,
■
washing unevenly distributed. Distribute small and large items of laundry
in the drum.
Too low speed selected?
■
Not a fault – unbalanced load detection system adjusts imbalance.
Not a fault – effect of the care product not impaired.
■
If required, remove the insert. Clean the detergent drawer and re-insert it.
■
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