Troubleshooting - Philips FC7012/71 Important Information Manual

ENGLISH
Introduction
Congratulations on your purchase and welcome to Philips!
To fully benefit from the support that Philips offers, register your
product at www.philips.com/welcome.
Important
Read this important information carefully before you use the appliance and
save it for future reference.
Danger
- Never immerse the appliance in water or any other liquid, nor rinse it
under the tap, except for the parts that can be removed for cleaning
according to the instructions.
- Beware of hot steam that comes out of the appliance. Steam may cause
scalding (Fig. 1).
- To avoid a hazard, do not move the appliance over its own mains cord
or the mains cords of other appliances.
- Beware of the hot stove. Make sure the stove has cooled down
sufficiently before you start to clean it.
Warning
- Check if the voltage indicated on the appliance corresponds to the local
mains voltage before you connect the appliance.
- Do not use the appliance if the plug, the mains cord or the appliance itself
shows visible damage, or if the appliance has been dropped or leaks.
- Always return the appliance to a service centre authorised by Philips for
examination or repair. Do not attempt to repair the appliance yourself,
otherwise the guarantee becomes invalid.
- If the mains cord is damaged, you must have it replaced by Philips, a
service centre authorised by Philips or similarly qualified persons in
order to avoid a hazard.
- Never leave the appliance unattended when it is connected to the mains.
- This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with
the appliance.
- Keep the appliance and its mains cord out of reach of children.
- The surfaces, including nozzles and pads, can become extremely hot and
may cause burns if touched during use (Fig. 2).
- The attachment must be fitted to the appliance before use. (Fig. 3)
- The water tank has a capacity of 75ml. Never fill the water tank with
more than this amount.
- Never store the appliance at a temperature lower than 0°C.
- Never direct the hot steam from the appliance at people or pets (Fig. 4).
- Never direct the hot steam from the appliance at equipment containing
electrical components such as the interior of ovens.
- Do not open the water tank cap when the appliance is operating.
Caution
- Only connect the appliance to an earthed wall socket.
- Do not use the appliance on the same spot too long, as this may
damage the surface.
- Do not use the appliance to clean wood or laminate surfaces without
a water-resistant or heat-resistant top coat or whose water-resistant or
heat-resistant top coat is damaged. The steam may remove the sheen of
wax-treated wooden surfaces. Always test an area out of direct view to
make sure the surface can be cleaned with hot steam. We also advise you
to check the maintenance instructions from the surface manufacturer.
- Temperature shocks can cause glass to break.
- When the appliance is switched off, some steam may still come out.
This is normal. When you have finished steam cleaning, always switch
off and unplug the appliance and let the it cool down for 60 minutes
before you store it.
- This appliance is intended for indoor household use only.
- Steam may damage or cause discolouration of certain surfaces.
- Noise level: Lc = 71 dB(A)
Type of water to be used
- To ensure a longer life for your appliance, use demineralised water
in the water tank. This prevents fast scale build-up, especially in areas
with hard tap water.
- Do not put detergents, perfume, vinegar, starch, descaling agents, ironing
aids or other chemicals in the water tank, as your appliance is not
designed to work with these chemicals.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and regulations
regarding exposure to electromagnetic fields.
Ordering accessories
To buy accessories or spare parts, visit www.shop.philips.com/service or
go to your Philips dealer. You can also contact the Philips Consumer Care Centre
in your country (see the worldwide guarantee leaflet for contact details).
- You can order a set of new pads under type number FC8055 (Fig. 5).
Environment
- Do not throw away the appliance with the normal household waste
at the end of its life, but hand it in at an official collection point for
recycling. By doing this, you help to preserve the environment (Fig. 6).
Guarantee and service
If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com/support or contact the Philips
Consumer Care Centre in your country. You find its phone number in the
worldwide guarantee leaflet. If there is no Consumer Care Centre in your
country, go to your local Philips dealer.

Troubleshooting

This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Problem Cause
The appliance The appliance has
does not not heated up
produce any sufficiently.
steam.
You have not pressed
the steam trigger fully.
The water level in
the water tank is
too low.
The water tank is
not in place.
Under certain
conditions, the
appliance may stop
producing steam,
even though the
water tank still
contains water.
Water The appliance has
droplets drip not heated up
from the sufficiently.
steamer head.
The appliance Water is pumped to
produces the steamer head to
a pumping be converted into
sound/ steam.
the handle
vibrates.
Under certain
conditions, the
appliance may stop
producing steam,
even though the
water tank still
contains water.
The appliance The appliance is not
does not switched on.
heat up.
The blue This indicates that
'appliance the appliance is
ready' light heating up again.
goes on from
time to time
during steam
cleaning.
Solution
Let the appliance heat up for
approx. 45 seconds. When the
'appliance ready' light burns blue
continuously, the appliance is
ready for use.
Press the steam trigger fully.
The appliance only produces
steam when you press the
steam trigger fully.
Unplug the appliance and refill
the water tank.
Insert the water tank properly.
Hold the appliance upside down
to let water flow into the steam
chamber. The appliance starts to
produce steam again and you can
continue steam cleaning.
Let the appliance heat up for
approx. 45 seconds. When the
'appliance ready' light burns blue
continuously, the appliance is
ready for use.
This is normal.
Hold the appliance upside down
to let water flow into the steam
chamber. The appliance starts to
produce steam again and you can
continue steam cleaning.
Set the main switch to I to switch
on the appliance.
This is normal.