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6 Troubleshooting Tips
If the Unit does Not Perform Properly when Operated as Instructed in this Manual,
Please check the following Troubleshooting Tips and All Connections Once before calling for Service.
Power
No Power
Make sure that the AC outlet supplies the proper voltage, plug another
●
electrical appliance into the AC outlet to ensure that the AC outlet operates
normally.
If a Power Failure occurs, Unplug the AC Power Cord for 1 minute to allow
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the Unit to Reset Itself.
Remote
Remote Control keys or Remote itself does Not Work.
Do NOT press more than one key at the same time.
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Ensure that no keys on the Remote Control are depressed and move freely.
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Re-insert or replace the AAA Batteries with their Polarities (+/–) as indicated
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on the Remote Control Battery area.
When there is an Infrared-equipped device near this Unit, it may interrupt
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the Remote Control Signal from this Unit.
Make sure that Nothing is Blocking the Unit's Remote Control Sensor and
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the Remote Control is Pointed at this Remote Control Sensor.
Press and Hold any Key on Remote Control toward a Digital or Cell Phone
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Camera. The Remote Control is working if you confirm a Flashing Infrared
Light through the Camera. Some Dual Camera Cell Phones may have an IR
Filter in one or both of the Cell Phone Cameras.
Universal Remote Control does not work properly.
Refer to the User Manual of the Universal Remote Control for the
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MAGNAVOX code.
Picture
Power is On but No Screen Image.
Check whether the Connection for the Antenna, Cable or Set-top Box is
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Connected Correctly.
Check whether All the Cables to the Unit are connected to the correct
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Output Jack on your separate Device like Blu-ray Disc / DVD Recorder.
Make sure that the selected Input mode is connected to the working Input
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jack.
Check if your computer is NOT in Sleep Mode when the Input Mode on this
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Unit is in PC mode. Tap any Key on the Computer Keyboard to Wake it up.
No Color
Adjust Color in Picture settings. L p. 7
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Picture Poor, Sound OK
Electrical Interference from nearby appliances may affect Picture Quality.
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Adjust Contrast and Brightness in Picture Settings. L p. 7
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For the Best Picture Quality, watch "High Definition" wide screen Programs.
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If the HD content is Not available, watch "Standard Definition" Programs
instead.
You see Pixelation on the Screen.
When the capabilities of the Unit exceed the capabilities of the Digital
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Broadcasting, the signal will be increased to match the capabilities of the
Display on the Unit. This may cause Pixelation, Noise or Trash.
Unusual picture appears and the TV does Not Operate.
Press the Power Key first. If it Does Not Solve the Problem, then Press the
●
Keys on the Remote Control in the Order shown below to change the Unit
to the Live Mode.
SLEEP L PICTURE SIZE A L K L H L I L B
Sound
No Sound, Distorted Sound or Incorrect Audio Sound is heard when using
the HDMI-DVI connections.
Make sure that the Analog Audio signals from the HDMI-DVI device are
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connected to the Analog Audio Input L/R jacks.
Refer to For PC Input signal L p. 8
When using Component Analog Video, Composite Analog Video or PC VGA
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Video make sure that the Analog Audio (L/R) connectors are Mounted into
the Audio (L/R) Input jacks.
Sound Intermittent or No Sound.
Check if the Audio Cable is connected into the Unit correctly.
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You Switch to a Different Input and the Volume Changes.
This Unit will Memorize the Volume Level from the last time you adjusted it.
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If the Volume of the Sound from another Device is Higher or Lower, then
●
the Loudness will Change.
Make sure Auto volume leveling is set to On. L p. 8
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Picture & Sound
No Picture or Sound
View other TV channels. The problem might be limited to the Broadcasting
●
Station or Weak Signal Strength.
Unplug the AC Power Cord and wait for about 1 minute, then Plug the AC
●
Power Cord and turn On the Unit again.
Autoprogram must be completed when you Set Up the Unit for the First
●
time or Move it to a location where previously unavailable channels are
broadcast.
The selected Channel cannot be viewed by the Child and Ratings Lock
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Setting. L p. 9
The Unit requires some kind of Input Signal. A Digital Indoor Antenna (VHF /
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UHF), a Digital External Antenna (VHF / UHF) or an RF coaxial cable from
your Wall or Set-top Box signal (HDMI, Component+Audio or Composite
[Video+Audio]) needs to be connected to the Unit.
Adjusted Picture or Sound settings are not the same (memorized) every time
the Unit is turned On.
You must set to Home in Location. L p. 10 (Otherwise, the Settings you
●
adjusted will not be memorized after the Unit goes into Standby Mode.)
You see a Distorted Picture or Hear an Unusual Sound. (Analog TV - NTSC
signal)
You may be getting NTSC (Analog) TV signal (not HDTV signal) interference
●
from electrical appliances, automobiles, motorcycles or fluorescent lights.
Try moving the Unit to another Location to see if this is the Cause of the
●
Problem.
Ghosts, lines or streaks in picture. (Analog TV- NTSC signal)
Electrical interference from nearby appliances may affect Picture Quality.
●
Child and Rating Lock
PIN code does not work.
If a power failure occurs for longer than 10 seconds the child lock setting is
●
retained, but the PIN code is set to the default code 0000. Refer to Child
and Ratings Lock. L p. 9
Screen
You Switch to a different Input and the Screen Size changes.
This Unit will Memorize the Viewing Mode from the last time you used those
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Particular Input Modes.
The Display image does not cover the Entire Screen.
If you are using the Unit as a PC Monitor, make sure that Horizontal
●
position and Vertical position in PC settings are set correctly.
If you are watching TV or using the Composite Video, Component Video or
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HDMI with 480i Input, press PICTURE SIZE A Repeatedly to Switch to
various Screen Modes.
Closed Captions
Closed Captions are displayed as a white box. No Closed Captions are
displayed in the Closed Captions-Supported Program.
Interference from buildings or weather conditions may cause Closed Captions
●
to be incomplete if watching Analog TV signals.
Broadcasting Station may shorten the program to insert advertisements.
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The Closed Captions Decoder cannot read the information of a shortened
●
program.
Closed Captions that are delayed a few seconds behind the actual dialog
●
are common for Live broadcasts. Most captioning production companies
can display a dialog to maximum of 220 words per minute. If a dialog
exceeds that rate, selective editing is used to insure that the Closed
Captions remain up-to date with the current TV screen dialog.
Black Box is displayed on the TV Screen.
The Text mode is selected. For Closed Captions, select CC-1, CC-2, CC-3
●
or CC-4. L p. 9
If connected to a Blu-ray / DVD device then Closed Captions are part of its
●
Video signal and is only controlled through this Device's Menu or Remote
Control. Remove the TV Closed Captions mode.
O
Note(s)
The LCD screen is manufactured to provide many years of useful life.
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Occasionally a few non active pixels may appear as a fixed point of blue,
green or red.
This is Not to be considered a Defect in the LCD screen.
Some Functions are not available in Specific Modes, but this is Not a
●
Malfunction. Read the Description in this Manual for more Details on
Correct Operations.
11
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