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TravelMate C110
Service Guide
Service guide files and updates are available
on the CSD web; for more information,
please refer to
http://csd.acer.com.tw
49.46Z01.002
PART NO.:
PRINTED IN TAIWAN

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Table of Contents

   Summary of Contents for Acer TravelMate C110

  • Page 1 TravelMate C110 Service Guide Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw 49.46Z01.002 PART NO.: PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Travelmate C110 service guide. Date 08/27/2003 Chapter 6 08/25/2003 Chapter 3 07/16/2003 Chapter 1 Chapter 2 04/01/2003 Chapter 1 Chapter 6 01/09/2004 Chapter 3 Chapter Revision of picture image...
  • Page 3 Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. TravelMate C110...
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 6 TravelMate C110...
  • Page 7: Table Of Contents

    Chapter 1 System Specifications Features ............1 System Block Diagram .
  • Page 8 Table of Contents Removing the Speaker ........61 Removing the Touch Pad Module .
  • Page 9: System Specifications

    System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ® Intel ultra low-voltage Pentium lower power, fully static and with SMI feature. ® Intel Centrino™ Mobile Technology 64-bit memory bus High-capacity, Enhanced-IDE hard disk Li-Ion main battery pack...
  • Page 10 84-/85-/88-key international language keyboards Ergonomically-centered touchpad pointing device with scroll function I/O Ports One type II CardBus PC Card slot Acer 100 pins standard docking connector One RJ-45 jack for 10/100BaseT LAN One RJ-11 data/fax modem jack One DC-in jack (AC adapter)
  • Page 11: System Block Diagram

    System Block Diagram CLOCK CLOCK Generator Generator ICS950813CG ICS950813CG DDR 266 DDR 266 DRAM DRAM DRAM Socket *2 Socket *2 Socket *2 BIOS BIOS M38857 M38857 NS87392 NS87392 49LF004-334C 49LF004-334C TOUCH TOUCH DIGITIZER DIGITIZER TFDU6102 TFDU6102 Chapter 1 Pentium-M Pentium-M 900MHz/1GHz 900MHz/1GHz uFCBGA...
  • Page 12: Board Layout

    Memory slot 1 Please refer to below for SW settings RTC battery connector Debug purpose only FIR connector Internal microphone and tablet PC lid connector PCMCIA card connector Speaker cable connector Battery connector Touchpad connector Hard disk drive connector TravelMate C110...
  • Page 13: Bottom View

    Bottom View Memory slot (DM2) MiniPCI wireless module connector Modem cable connector Chapter 1 ICH-4 (South Bridge) Power switch...
  • Page 14: Outlook View

    Comfortable support area for your hands when you use the computer. Use to confirm selection in tablet mode. This button can also be used to emulate the button by first pressing the Fn button and then this button. This button can be configured by the user. TravelMate C110...
  • Page 15 Item Page down buttons Page up buttons Function key button Windows Security button Status indicators Chapter 1 Description Use to scroll one page down in tablet mode. This button can also be used to emulate the Tab button by first pressing the Fn button and then this button.
  • Page 16: Left Panel

    Power jack Hard disk bay Description Supports the LCD screen, press and release before switching from PC mode to tablet mode and vice versa. Connects to an AC adapter Houses the computer’s hard disk (secured by a screw). TravelMate C110...
  • Page 17: Right Panel

    Right Panel Item EMR Stylus PC Card eject button PC Card slot Power switch Speaker/Headphone-out jack Line-in jack IEEE 1394 port USB ports (two) Screen Support Chapter 1 Description Electormagnetic resonance (EMR) stylus that is used to input data in tablet mode.
  • Page 18: Rear Panel

    Connects to the EasyPort port replicator for one-step connection and disconnection of external devices. Connects to a phone line. Connects to an Ethernet 10/100-based network Connects to a display device (e.g., external monitor, LCD projector) and displays up to 16M colors at 1024x768 resolution. TravelMate C110...
  • Page 19: Bottom Panel

    Bottom Panel Item Memory compartment Battery lock/unlock latch Battery release latch Battery bay Hard disk anti-shock protection Personal identification slot Chapter 1 Description Houses the computer’s main memory. Locks and unlocks the battery bay. Unlatches the battery to remove the battery pack. Houses the computer’s battery pack.
  • Page 20: Indicators

    Lights when Caps Lock is activated. Lights when the battery is being charged. Lights when the floppy drive, hard disk or optical drive is active. Lights when the computer enters Sleep mode. Lights when the computer is on. TravelMate C110...
  • Page 21: Launch Keys

    Launch Keys Located at the top of the keyboard are four launch keys used to launch frequently used applications The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Function E-Mail Web browser...
  • Page 22: Lock Keys

    When Scroll Lock is on, the screen moves one line up or down when you press the up or down (Fn-F12) arrow keys respectively. Scroll Lock does not work with some applications. NOTE: To access the Num Lock and Scroll Lock functions, hold the Fn key down while pressing the F11 and F12 keys respectively. Description TravelMate C110...
  • Page 23: Embedded Numeric Keypad

    Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Number keys on embedded keypad...
  • Page 24: Windows Keys

    Opens a context menu (same as a right-click). Description + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) + M (Undoes Minimize All) + R (Displays the Run...dialog box) TravelMate C110...
  • Page 25: Hot Keys

    Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Fn-F1...
  • Page 26 Hot Key Icon Function Description Brightness down Decreases the screen brightness. TravelMate C110...
  • Page 27: Hardware Specifications And Configurations

    M processor up to 1GHz CPU with on-die 1MB L2 cache uFC-BGA package 1.004V/0.844V 1.05V Specification Acer R01-A0w Flash ROM 512KB 32-pin TSOP ACPI 1.0b/2.0, SMBIOS 2.3.1, IEEE 1394 1.0, IrDA V1.0, PCI 2.2, PnP BIOS 1.0a, Intel AC 97 CNR specification, USB specification 1.1/2.0, PC card standard 1995 (PCMCIA V3.0 compliant device), System/HDD...
  • Page 28 256 MB 256MB 384 MB 384 MB 512 MB 512 MB 512 MB 640 MB 640 MB 768 MB 768 MB 1 GB Specification Intel 2100 Mini PCI interface IEEE 802.11b LAN module IEEE 802.11b Ambit T60M665.00 14.4K TravelMate C110...
  • Page 29 Modem Interface Item Supports modem protocol Modem connector type Modem connector location Hard Disk Drive Interface Item Vendor & Model Name Capacity Bytes per sector Data heads Recording zone Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Data transfer rate (buffer to/from media, Mbytes/s) Interface transfer rate...
  • Page 30 Line-out, Line-in/Microphone, CD, Video, AUX, Speaker 8/16-bit, mono/stereo 44.1 KHz Specification Intel 855 GM Core/2.5V Memory/2.5V 1600x1200 (32 bit colors) 2048x1536 (16 bit colors) Specification Fixed 8 MB 8 bits 16 bits (256 colors) (High color) 24 bits (True color) TravelMate C110...
  • Page 31 USB Port Item USB Compliancy Level UHCI OHCI Number of USB port Location Serial port function control IrDA Port Item IrDA FIR port controller Number of IrDA FIR port Location IrDA FIR port function control IrDA FIR port IrDA FIR port IRQ ECP DMA channel Optional IrDA FIR port DRQ PCMCIA Port...
  • Page 32 8.5V ~ 21V Front Panel Back: 2.0 ~ 3.6V=ON, -0.3 ~ 0.8=OFF# Min.: 0.6 +/- 0.6 (mA) Max.: 5.3 +/- 0.3 (mA) 0 ~ 50 degree C 10% ~ 90% -20 ~ 60 degree C 10% ~ 90% TravelMate C110...
  • Page 33 Item Vendor & model name Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Supports colors Optical Specification Brightness control Contrast control Recommended Operating Conditions Supply voltage for LCD display (V) Fluorescent lamp driving voltage (Vrms) Electronic Stylus Item Vendor Model number Maximum pressure...
  • Page 34 0.25 mA max. (@ 254 Vac, 60Hz) Shall meet: 1. FCC CFR47 Part 15 class B requirements. (USA) 2. VFG 243 class B requirements. (Germany) 3. CISPR 22 Class B requirements. (Scandinavia) 4. VCCI class II requirements. (Japan) TravelMate C110...
  • Page 35: Environmental Requirements

    Power Management Power Saving Mode Standby Mode Waiting time specified by the System Standby value or the operating system elapses without any system activity. When the computer is about to enter Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present.
  • Page 36: Mechanical Specification

    Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller System timer System timer Acer Tablet PC Keyboard Buttons Motherboard resources Microsoft ACPI-compliant embedded controller Motherboard resources Acer Tablet PC Keyboard Buttons Motherboard resources Microsoft ACPI-compliant embedded controller...
  • Page 37 I/O Address Map I/O Address 00000081-0000008F 00000090-00000091 00000092-00000092 00000093-0000009F 000000A0-000000A1 000000A5-000000A5 000000A8-000000A9 000000AC-000000AD 000000B0-000000B1 000000B2-000000B3 000000B4-000000B5 000000B8-000000B9 000000BC-000000BD 000000C0-000000DF 000000F0-000000F0 000001F0-000001F7 00000274-00000277 00000279-00000279 000002F8-000002FF 00000378-0000037F 000003B0-000003BB 000003C0-000003DF 000003F6-000003F6 000004D0-000004D1 00000600-0000060F 000006F8-000006FF 00000700-0000070F 00000800-0000080F 00000A79-00000A79 00000D00-0000FFFF 00001000-0000107F 00001180-000011BF 00001800-00001807 00001810-0000181F 00001820-0000183F 00001840-0000185F 00001860-0000187F 00001880-0000189F...
  • Page 38 SMBus (PIRQB#), Audio (PIRQB#), Modem (PIRQB#), LAN (PIRQE#), CardBus (PIRQE#), IEEE1394 (PIRQF#), USB1.1 (PIRQA#, PIRQC#, PIRQD#), VGA (PIRQA#), USB2.0 (PIRQH#), MiniPCI (PIRQG#) PS/2 device Math processor IDE primary channel None Function Reserved Reserved Reserved IrDA FIR controller (DMA:1,3) DMA controller Reserved Reserved Reserved TravelMate C110...
  • Page 39: Bios Setup Utility

    POST (while the TravelMate logo is being displayed). PhoenixBIO S Setup Utility Intel(R) Pentium (R) M processor 1G Hz 640 KB XXXXXX KB XXXXXX R01-XXX XXXX 02.13.29 12345678901234567 TravelM ate C110 Acer c9862ee0-11df-11d6-b30b-ddbbbf201d3f F9 Setup Defaults keys, then press Chapter 2...
  • Page 40: System Information

    640 KB XXXXXX KB XXXXXX R01-XXX XXXX 02.13.29 12345678901234567 TravelMate C110 Acer c9862ee0-11df-11d6-b30b-ddbbbf201d3f F5/F6 Change Values Enter Select >Sub Menu F10 Save and Exit Display the type and speed of CPU . Display the current system memory. Display the current extended memory Display the primary master HDD serial number.
  • Page 41: Main System Settings

    Main System Settings The Main System Settings screen allows you to set the system date and time. Information Main System Time: System Date: Boot Display Screen Expansion QuickBoot Mode Startup Screen Boot on LAN Hotkey Beep Auto Dim F12 Multi-Boot F1 Help Select Item Esc Exit...
  • Page 42 Help: The system will support an automatic dimming of the LCD backlight when the AC power source is NOT available (running on battery power). Options: Enable or Disable Help: Users could choose if to display “Fn-F12 for multi-boot” message during post. TravelMate C110...
  • Page 43: Advanced System Settings

    Advanced System Settings The Startup Configuration screen contains parameter values that define how your computer behaves on system startup. Information Main Advanced Security Power Boot Exit >IDE Primary Master >I/O Device Configuration Legacy USB Support Boot From Hard disk Recovery [Disabled] Default Wireless Device F1 Help Select Item F5/F6 Change Values...
  • Page 44: Ide Primary Master

    [Mode 5] F5/F6 Change Values Enter Select >Sub Menu F10 Save and Exit Item Specific Help User = you enter parameters of hard-disk drive installed at this connection. Auto = Autotype Hard-Disk Drive installed here. F9 Setup Defaults TravelMate C110...
  • Page 45: I/o Device Configuration

    I/O Device Configuration The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The I/O Device Configuration screen assigns resources to basic computer communication hardware. I/O Device Configuration Serial port: Mode:...
  • Page 46 Help: Set the base I/O address for the parallel port. Interrupt Sets the interrupt request of the parallel port. Help: Set the interrupt request for the parallel port. Description IRQ3 IRQ4 DMA1 DMA3 Disabled Enabled Auto Bi-directional 378, 278, or 3BC IRQ5 or IRQ7 Options TravelMate C110...
  • Page 47: System Security

    System Security The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Set Supervisor Password Set User Password Password on boot Set Primary Hard Disk Password F1 Help Select Item Esc Exit Select Menu The following table describes the parameters in this screen.
  • Page 48: Setting A Password

    Hard Disk password before it is removed. Changing a Password To change a password, follow these steps: Remove the current password. See “Removing a Password” on page 40. Set a new password. See “Setting a Password” on page 44. TravelMate C110...
  • Page 49: Boot Options

    Boot Options Users can press F12 during POST to enter the Boot Options Menu. In this menu users can change boot device without entering BIOS SETUP utility. Information Main Advanced Security Boot Exit Removable Devices +Hard Drive CD-ROM Drive F1 Help Esc Exit NOTE: There are four priorities that can let the user to specify the boot device sequence.
  • Page 50: Exit Setup

    Load Setup Defaults. Help: Load default values for all SETUP items. Discard aany changes. Help: Load previous value from CMOS for all SETUP items. Save changes. Help: Save Setup data to CMOS. Item Specific Help F9 Setup Defaults TravelMate C110...
  • Page 51: Multi-boot Menu

    Multi-Boot Menu Users can press F12 during POST to enter the Multi Boot Selection Menu. In this menu users can change boot device without entering BIOS SETUP utility. NOTE: * If D2D Recovery function is not available, then this item will be disappeared NOTE: ** If users disable the “Boot from LAN”...
  • Page 52: Setup Password

    Type the Hard Disk Password (a symbol appears for each character you type) and press computer. If you enter the password incorrectly, an x symbol appears. Try again and press key. The password box appears: Setup Password to access the BIOS Utility. to enter the BIOS to use the to use the TravelMate C110...
  • Page 53: Load Default Settings

    You have three chances to enter a password. If you successfully entered the password, the system starts Windows. If you fail to enter the password correctly after three tries, the system hangs. To change a password, follow the same steps used to set a password. To remove a password, follow the same steps used to set a password, except type nothing in the password boxes.
  • Page 54: Bios Flash Utility

    NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use IFlash utility. System Utility Diskette This utility diskette is for the Acer TravelMate C100 notebook machine. You can find the utility in Service CD kit. It provides the following functions:...
  • Page 55: Running Pqa Diagnostics Program

    Running PQA Diagnostics Program Press to move around the main menu. Press are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu. One Test performs a single test and Manual checks the selected test items in sequence.
  • Page 56 : return to upper menu [ ] CD-ROM : Help menu [ ] Coprocessor : test the marked item(s) [ ] Pointing Dev. ENTER: open sub-item menu [ ] Cache Test Times = 1 to close the submenu. Exit Exit Exit   TravelMate C110...
  • Page 57: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers Flat-bladed screw driver or plastic stick...
  • Page 58: General Information

    Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack. TravelMate C110...
  • Page 59: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 60: Screw List

    Screw M2.5 X L6 (Black) Screw M3 X L4 (Silver) Screw M2 X L4 ((Black) Screw M2 X L4 (Silver) Screw M2 X L4.5 (Golden) Hex Screw (Silver) Screw M2 X L4 (Black) Screw M2 X L2 (Silver) TravelMate C110...
  • Page 61: Removing The Battery Pack

    Removing the Battery Pack Push the battery lock latch forward to unlock the battery. Push the battery release latch to release the battery. Remove the battery. Chapter 3...
  • Page 62: Removing The Wireless Lan Module

    First remove the two screws as shown here, and then lift the DIMM cover up. Detach the gray and black RF cables from the wireless LAN module. Push the two latches on both sides of the socket to release the wireless LAN module. Remove the wireless LAN module.. TravelMate C110...
  • Page 63: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module See “Removing the Battery Pack” on page 53. Remove the screw of the HDD cover, then remove the HDD cover. Pull and slide out the HDD module from its bay. Disassembling the Hard Disk Drive Module See “Removing the Battery Pack”...
  • Page 64: Disassembling The Main Unit

    See “Removing the Middle Covers” on page 56. Remove the three screws, lift the keyboard upward, and then put it on the upper case as shown here. Disconnect the keyboard cable from the main board by using a plastic flat screwdriver and remove the keyboard. TravelMate C110...
  • Page 65: Removing The Dimm Upper Plate

    Removing the DIMM Upper Plate See “Removing the Battery Pack” on page 53. See “Removing the Middle Covers” on page 56. See “Removing the Keyboard” on page 56. Remove the two screws, and then detach the DIMM upper plate from the heat sink plate. Removing the Internal Memory Module See “Removing the Battery Pack”...
  • Page 66: Removing The Lcd Module

    Pull up the two RF cables with the tweezers gently. Remove the two screws and the other two on the center hinge. Press the two LCD support knobs inward and then remove the LCD module from the main unit. TravelMate C110...
  • Page 67 NOTE: We would like to hightlight the correct way to rotate the LCD module here. Please note that the LCD module can only be rotated at 180 degrees. Rotating the LCD module in the wrong direction may cause the damage to the cables. Pressing the two LCD support knobs inward, rotate the LCD module clockwise at 180 degrees.
  • Page 68: Separating The Upper Case From The Lower Case

    Release the I/O port rubber doors, and the docking rubber door on the rear side of the unit . Release USB & 1934 ports on the right side of the unit. (Please do not remove the rubber doors from the main unit.). TravelMate C110...
  • Page 69: Removing The Rtc Battery

    Separate the upper case from the lower case. Removing the RTC Battery See “Removing the Battery Pack” on page 53. See “Removing the Middle Covers” on page 56. See “Removing the Keyboard” on page 56. See “Removing the LCD Module” on page 58. See “Separating the Upper Case from the Lower Case”...
  • Page 70: Removing The Touch Pad Module

    See “Removing the LCD Module” on page 58. See “Separating the Upper Case from the Lower Case” on page 60. See “Removing the Speaker” on page 61. Remove the touch pad FPC from the upper case as shown below. TravelMate C110...
  • Page 71: Removing The Lcd Support Knobs

    Removing the LCD Support Knobs See “Removing the Battery Pack” on page 53. See “Removing the Middle Covers” on page 56. See “Removing the Keyboard” on page 56. See “Removing the LCD Module” on page 58. See “Separating the Upper Case from the Lower Case” on page 60. Remove the two screws as shown, and then use a plastic flat screwdriver to help remove the left and right LCD support knobs consecutively Chapter 3...
  • Page 72: Removing The Main Board

    See “Separating the Upper Case from the Lower Case” on page 60. See “Removing the Main Board” on page 64. Remove the four screws and two hex screws as shown below, and then remove the thermal plate from the main board with caution. TravelMate C110...
  • Page 73: Removing The Pcmcia Socket

    Removing the PCMCIA Socket See “Removing the Battery Pack” on page 53. See “Removing the Middle Covers” on page 56. See “Removing the Keyboard” on page 56. See “Removing the LCD Module” on page 58. See “Separating the Upper Case from the Lower Case” on page 60. See “Removing the Main Board”...
  • Page 74: Disassembling The Lcd Module

    Remove the stylus and the two video capture kit covers. Remove the three LCD screw cushions and then the three screws on the LCD bezel.. Snap off the LCD bezel carefully, and then detach the LCD bezel from the LCD module TravelMate C110...
  • Page 75: Removing The Lcd Hinges With The Center Hinge

    Removing the LCD Hinges with the Center Hinge See “Removing the Battery Pack” on page 53. See “Removing the Middle Covers” on page 56. See “Removing the Keyboard” on page 56. See “Removing the LCD Module” on page 58. See “Removing the LCD Bezel” on page 66. Pull the cables out from the center hinge, remove the two screws, push the cables out through the center hinge and then remove the LCD hinges together with the center hinge from the LCD panel.
  • Page 76: Removing The Main And Auxiliary Antenna

    See “Removing the Middle Covers” on page 56. See “Removing the Keyboard” on page 56. See “Removing the LCD Module” on page 58. See “Removing the LCD Bezel” on page 66. See “Removing the LCD” on page 68. TravelMate C110...
  • Page 77: Removing The Sensor Board

    Remove the tape, disconnect the coaxial cable, and then remove the coaxial cable from the LCD carefully. Removing the Sensor Board See “Removing the Battery Pack” on page 53. See “Removing the Middle Covers” on page 56. See “Removing the Keyboard” on page 56. See “Removing the LCD Module”...
  • Page 78 NOTE: The bluetooth antenna stick to the upper case tightly. The bluetooth antenna might be damaged once you detach it from the upper case. If the bluetooth antenna functions well, we do not suggest you to disassemble the bluetooth antenna. TravelMate C110...
  • Page 79: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
  • Page 80: System Check Procedures

    Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: Reconnect the external diskette drive/CD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the system board. TravelMate C110...
  • Page 81: Keyboard Or Auxiliary Input Device Check

    Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test.
  • Page 82 If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see “Check the Battery Pack” on page 75. Pin 1: +19 to +20.5V Pin 2: 0V, Ground TravelMate C110...
  • Page 83: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
  • Page 84: Power-on Self-test (post) Error Message

    Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. TravelMate C110...
  • Page 85: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes <No Error Code> <No Error Code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn...
  • Page 86 System board None BIOS ROM System board Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board TravelMate C110...
  • Page 87 Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.
  • Page 88: Index Of Symptom-to-fru Error Message

    Power source (battery pack and power adapter). See “Power System Check” on page 73. Hold and press the power switch for more than 4 seconds. System board See “Check the Battery Pack” on page 75. Battery pack System board TravelMate C110...
  • Page 89 PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
  • Page 90 Device System board Action in Sequence Reconnect the keyboard cable. Keyboard System board Reconnect touchpad cable. Touchpad board System board Action in Sequence See “System Diagnostic Diskette” on page 46. Modem phone port modem combo board System board TravelMate C110...
  • Page 91: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.
  • Page 92: Undetermined Problems

    If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: System board LCD assembly TravelMate C110...
  • Page 93: Index Of Aflash Bios Error Message

    Index of AFlash BIOS Error Message Error Message Hardware Error VPD Checksum Error BIOS Update Program Error System Error Without AC adapter Battery Low Chapter 4 Action in Sequence See “System Diagnostic Diskette” on page 46 Reboot the system and then retest with this diskette. Turn off the power and restart the system.
  • Page 94: Index Of Pqa Diagnostic Error Code, Message

    Reset Keyboard Keyboard System board System board System board System board Diskette drive System board Reload BIOS default setting Hard disk System board Reset CD-ROM cable CD-ROM drive System board System board Reset Keyboard Keyboard System board System board TravelMate C110...
  • Page 95: Jumper And Connector Locations

    RJ11 and RJ45 connectors LCD1 LCD coaxial cable connector INV1 LED/Inverter board connector MDC1 Fax/Modem board connector Keyboard cable connector 855-GM chip (North bridge) DOCK1 Acer EasyPort connector CPU1 USB1 USB port 1 USB2 USB port 2 1394 1394 port Chapter 5 MDC1...
  • Page 96: Sw1 Settings

    SW1 Settings Switch 1 Switch 2 NOTE: *: Default setting Setting Disable password check OFF*: Enable password check Enable BootBlock Erasable OFF*: Disable BootBlock Erasable TravelMate C110...
  • Page 97: Bottom View

    Bottom View PWRSW1 Memory slot MINI1 MiniPCI wireless module connector TRING1 Modem cable connector Chapter 5 MINI1 TRING1 PWRSW1 ICH-4 (I/O controller) Power switch...
  • Page 98 TravelMate C110...
  • Page 99: Fru (field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 100: Exploded Diagram

    Exploded Diagram TravelMate C110...
  • Page 101 Picture STYLUS Combo Module Cables Chapter 6 Partname STYLUS WACOM UP-714E-36A LCD MODULE 10.4” XGA TOSHIBA LCD 10.4” XGA TOSHIBA LTM10C321K V01 W/PROTECTION COVER CDRW/DVD COMBO DRIVE 24X AOPEN ESV-189I 1394 POWER CORD 3PIN 125V TOUCHPAD CABLE COVER SWITCH CABLE Description STYLUS PEN UP-714E-36A WACOM...
  • Page 102 FRONT MIDDLE COVER BIG LCD PANEL W/CAMERA RUBBER & HINGE ASSY & LOGO & RUBBER FOOT Description CABLE INVERTER A1+ CABLE LCD COAXIAL C.A. RJ11 85MM CABLE LATCH SENSOR SWITCH COVER MIDDLE SMALL COVER MIDDLE BIG ASSEMBLY PANEL A1+ TravelMate C110...
  • Page 103 Picture Chapter 6 Partname CENTRAL HINGE PACK DIMM COVER W/SCREW LOWER LOWER CASE W/IO RUBBER COVER & FRONT COVER & RUBBER FOOT & SENSOR CABLE & USB RUBBER COVER UPPER CASE W/O TOUCHPAD MODULE TOUCHPAD HOLDER HDD COVER HDD BRACKET Description ASSEMBLY HINGE TM100 ASSY DOOR L/C MB 1800 A1+...
  • Page 104 WIRELESS LAN BOARD 802.11B 2100 TOUCHPAD BOARD BUTTON BOARD Description ASSY BEZEL A1 PLUS ASSEMBLY FRONT COVER ASSEMBLY LCD SUPP KNOB LEFT ASSEMBLY LCD SUPP KNOB RIGHT MODEM MDC AMBIT/T60M283.10 LAN WLESS INTEL 2100 802.11B TOUCHPAD SYNAPTICS/TM41P- BARBET (TM100) BUTTON BOARD TravelMate C110...
  • Page 105 Picture Battery Adapter Keyboard Speaker Chapter 6 Partname INVERTER BOARD 10.4” XGA HDD CONNECTOR 2R 40PIN BATTERY ASSEMBLY SANYO W/ FOOT BATTERY PACK 1800MA 4CELL SANYO RTC BATTERY LI 3V 65MAH 170MM ADAPTER 50W 3PIN 20V ADAPTER AOPEN USB KEYBOARD DARFON NSK-A5201 US KB DARFON NSK-A5201 US Description INVERTER 10.4”...
  • Page 106 Picture Partname Description SPEAKER SPEAKER W/CABLE A1+ TravelMate C110...
  • Page 107 Picture Heatsink Communication Module Digitizer Main board PCMCIA SLOT/PC CARD SLOT Miscellaneous Chapter 6 Partname CPU HEATSINK UPPER HEATSINK WIRELESS ANTENNA 802.11A/B DIGITIZER WACOM SU-001-A01 MAINBOARD TM110 A1+ W/CPU 1GHZ (CPU ON BOARD) W/MODEM CABLE & PCMCIA SLOT PCMCIA SLOT I/O RUBBER COVER USB PORT RUBBER COVER RUBBER FOOT...
  • Page 108 PLATE NAME 45.8x5.7MM A1+ LABEL STICKER TM100 CUSHION UPPER LCD BEZEL CUSHION LCD PANEL RUBBER FOOT A1+ PLATE ACER LOGO MG-AL PANEL CARDBUS DUMMY CARD TM100 RUBBER CAMERA A1 SCRW HEX NUT W/WASHER #4 NI SCREW M2.0X4(BLACK) SCREW M2.5*X4L (NYLOCK) BLACK ZN SCREW M2.5X6...
  • Page 109: Appendix A Model Definition And Configuration

    Model Definition and Configuration Model Number Definitions Model Number 110T 10.4” XGA 110T 10.4” XGA 110T 10.4” XGA 110T 10.4” XGA 110T 10.4” XGA 110T 10.4” XGA 110T 10.4” XGA 110Ti 10.4” XGA 110Ti 10.4” XGA 110Ti 10.4” XGA 110Ti 10.4”...
  • Page 110 TravelMate C110...
  • Page 111: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing depatment. All of it’s system functions are tested under Windows XP environment. Refer to the following list of components, adapter cards and peripherals which have passed this test.
  • Page 112: Microsoft Windows Xp Environment Test

    Intel Pro/Wireless Lan PC Card 2011B Proxim Skyline 802.11a Cardbus Card IBM Community Bluetooth PC Card Toshiba Bluetooth PC Card PABTC001 US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI International ISDN PC Card IBM ISDN Card D5K3320 TravelMate C110...
  • Page 113 IBM Turbo 16/4 Token Ring 85H3677 Olicom Token Ring GoCard OC-3221 Acer 211c 21” ViewSonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” 9514-B03 Compaq Color Monitor V70 NET Color Monitor 20” Mozo 17” TFT LCD (DVI)
  • Page 114 Lacie Fireware HD 20G 7200RPM EXT-K525 DPTA-372050 VST Fireware HD FW1260 UMAX Fireware PowerLook 110 Sony DV DCR-TRV10 Hitachi DC-CN3300 Lucent RG-1000 Lucent WavePoint-II Cisco Aironet 350 Orinoco AP-500 Intel Dual Pro/Wireless 5000 Intel Pro/wireless 5000 HP 995c Bluetooth Printer TravelMate C110...
  • Page 115: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 116 TravelMate C110...
  • Page 117: Index

    AC Adapter 26 ACPI 1.0a 19 AFLASH Utility 46 APM 1.2 19 Audio 22, 23 Battery 24 Battery Pack 53 battery pack charging indicator 12 BIOS 19 package 19 password control 19 ROM size 19 ROM type 19 vendor 19 Version 19 BIOS Setup Utility 31 BIOS Supports protocol 19...
  • Page 118 Standby Mode 27 Super I/O 23 System Block Diagram 3 Layout 4 System Check Procedures 72 System Diagnostic Diskette 46 System Memory 19 System Utilities 31 System Utility Diskette 46 Temperature 27 Test Compatible Components 103 touchpad hotkey 17 TravelMate C110...
  • Page 119 Touchpad Check 75 TouchPad Module Removing 62 Troubleshooting 71 Undetermined Problems 84 USB 23 Index utility BIOS 31–45 Video 22 Resolutions 22 Video controller 23...
  • Page 120 TravelMate C110...

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