Acer TravelMate 8200 Service Manual
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Acer TravelMate 8200 Service Manual

Acer TravelMate 8200 Service Manual

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TravelMate 8200
Service Guide
Service guide files and updates are
available on the ACER/CSD web. For
more information, please refer to
http://csd.acer.com.tw

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Summary of Contents for Acer TravelMate 8200

  • Page 1 TravelMate 8200 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http://csd.acer.com.tw...
  • Page 2 PRINTED IN TAIWAN...

  • Page 3: Revision History

    Revision History Please refer to the table below for the updates of Travelmate 8200 service guide. Date Chapter Updates...
  • Page 4 Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,...
  • Page 5 Any Acer Incorporated software described in this manual is sold or licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
  • Page 6 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems.
  • Page 7 PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 8: Table Of Contents

    Acer GraviSense ........
  • Page 9 Chapter 2 BIOS Setup Utility ........49 Invoking BIOS Setup .
  • Page 10 Chapter 5 Top View of Main Board ......100 Part One of Top View ......101 Part Two of Top View .

  • Page 11: Overview

    System Specifications Overview Travelmate 8200 is the 15.4” wide two-spindle NB solution with new Acer folio ID. With the standard Napa platform, Yonah (dual core) and Intel is targeted to have full and powerful function and be the leadership as the next flagship product of 2006.

  • Page 12: Features

    Features The features of Travelmate 8200 are itemized as below: Platform Intel Centrino Mobile Technology features: ® Intel Pentium ® ® 1.83/2.0/2.16/2.33 GHz, 667 MHz FSB) Intel 945PM (Calistoga) Express Chipset with ICH7M-DH ® Wireless solution: integrated Intel band tri-mode 802.11a/b/g) Wi-Fi CERTIFIED...

  • Page 13: I/O Interface

    Integrated Bluetooth Power Supply Battery 87W 7800 mAh Li-Ion battery pack and optional 42W 3800 mAh Li-Ion 2 • Six-hour battery life under Acer ePower Management • 2.5-hour rapid charge, 3.5-hour charge in use • Three-pin 90W AC adaptor Audio Audio system with two built-in speakers (1.5W)

  • Page 14: Weight

    S/PDIF (Sony / Philips Digital Interface) support for digital speakers Dolby support for digital speakers ® Acer VVoIP support with echo cancellation Weight 3 kg (6.6 lbs.) for 15.4 LCD model Dimensions 364 (W) x 271 (D) x 26.3/38 (H) mm (14.33 x 10.66 x 1.03/1.49 inches)

  • Page 15: Block Diagram

    Block Diagram Chapter 1...

  • Page 16: Outlook View

    Outlook View A general introduction of ports and indicators allow you to connect peripheral devices, as you would with a desktop PC. Open View Item Item Display screen Microphone Palmrest Camera Easy-launch buttons Power button Status indicators Keyboard Touchpad Click buttons Just for Starters...

  • Page 17: Closed Front View

    Closed Front View Icon Item Item Item Icon Item Icon Item Icon Speakers Icon Item Latch Item Power indicator Icon Item Battery indicator Icon Item Icon Item Five-in-one card reader Icon Item Icon Item Audio-in jack Microphone Headphones/speaker/ line-out jack with S/ PDIF support Bluetooth communication button/...

  • Page 18: Left View

    Icon Left View Icon Item Icon Security key lock Icon Item Two USB 2.0 ports Modem (RJ-11) port Note: Optical disk drive Optical disk access indicator Optical disk drive eject button Emergency eject hole 34 mm PCI Express Card PC Card slot PC Card slot eject button Icon Item...

  • Page 19: Right View

    Connects to an external display device. Item Description Description Description Description Description Item Note: Description Supports digital video connections. Description Connects to Acer ezDock. Description Connects to a television or display device with S-video input. Powers the computer. Connects to an AC adapter. Description Description...

  • Page 20: Bottom View

    Item Battery lock Battery bay Battery release latch. Optical drive bay release latch. Optical drive bay Hard disk bay Acer DASP (disk Anti- Shock Protection) Wireless LAN and memory compartments Ventilation slots and cooling fan Description Description Locks the battery in position.

  • Page 21: Using The Keyboard

    Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys The keyboard has three lock keys, each with its own status indicator. Lock key Lock Key Caps Lock <Fn>...

  • Page 22: Embedded Numeric Keypad

    Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the right part of the keycaps. Lock key Desired access Number keys on embedded keypad <Fn> + <F11> Cursor-control keys on embedded keypad Main keyboard keys <Fn>...

  • Page 23: Hotkeys

    Function Description page 20 Hot key help Displays help on hot keys. page 20 page 20 Acer eSetting Launches the Acer eSetting in the Acer page 20 page 20 eManager. page 20 page 20 page 20 Acer ePower Launches the Acer ePower Management in the...

  • Page 24: Special Keys

    Special keys You can locate the Euro symbol and the US dollar sign on the upper center or bottom right side of the keyboard. The Euro Symbol Open a text editor or word processor. Either directly press the Euro key on the bottom right side of the keyboard, or hold Alt Gr key then press the Euro symbol on the number five key.

  • Page 25: Indicators

    Indicators Item The computer provides an array of three indicators located above the keyboard, in addition to four indicators on the front cover. These indicators show the status of the computer and its components. Item Item Description "Launch keys" on page 10 The power, battery and wireless communication status indicators are on even when the LCD panel is closed.

  • Page 26: Easy-Launch Buttons

    Easy-launch Buttons There are four buttons located above the keyboard. These buttons are called easy-launch buttons. They are one user-programmable button, web browser button, mail button, and Acer Empowering Empowering Technology" on page 1 . Press to run the Acer Empowering Technology. Although the mail and web browser buttons are pre-set to E-mail and Internet programs, they can be redefined by users.

  • Page 27: Touchpad

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: Move your finger across the touchpad (2) to move the cursor.

  • Page 28: Acer Empowering Technology

    Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy to have access to the frequently used functions and manage the notebook. It features the following handy utilities: Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms. Acer eLock Management limits access to external storage media.

  • Page 29: Acer Edatasecurity Management

    Acer eDataSecurity Management Acer eDataSecurity Management is a handy file encryption utility that protects the files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick and easy data encryption and decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook.
  • Page 30 Chapter 1...

  • Page 31: Acer Elock Management

    The lock(s) will be set without any reboot necessary, and will remain locked after rebooting, until unlocked. If you do not set a password, Acer eLock Management will reset back to the initial status with all locks cancelled.

  • Page 32: Acer Eperformance Management

    Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides you with the following options to enhance overall system performance: Memory optimization: releases unused memory and checks memory usage.

  • Page 33: Acer Erecovery Management

    Recovery from CD or DVD • NOTE: If the computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the best results when recovering the system using a CD or Acer eRecovery Management, detach all peripherals (except external Acer ODD, if equipped), including the Acer ezDock.

  • Page 34: Acer Enet Management

    Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locations. To access this utility, either click on the “Acer eNet Management” icon on the notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up the PC.
  • Page 35 Chapter 1...

  • Page 36: Acer Epower Management

    Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface, or double click the Acer ePower Management icon in the task tray. AC mode The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on or off: Wireless LAN, Bluetooth, CardBus, Memory Card, Audio, and Wired LAN.
  • Page 37 View information about Acer ePower Management. • Chapter 1...

  • Page 38: Acer Epresentation Management

    Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolution: XGA and SVGA. Chapter 1...

  • Page 39: Acer Orbicam

    The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant messenger service.
  • Page 40 Launching the Acer OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. or Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture windows window appears as below: Changing the Acer OrbiCam settings...

  • Page 41: Camera Settings

    Capturing photos or videos To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo/video clip.
  • Page 42 Enabling the Acer VisageON The Acer VisageON technology comes with two features: Face tracking and Video effects (selected models only). The Face Tracking feature tracks your head movement and automatically centers your face in the capture window. The video effects feature allows you to select and apply an effect to your video transmissions.
  • Page 43 Click the right icon to zoom in/out or reset the current view. VisageON Click VisageON to display a menu that allows to change the configuration of the camera, face tracking and video effects settings. VisageON VisageON Using video effects Video Settings Using video effects Using video effects (selected models only) Video Settings...
  • Page 44 Click on a video effect to use. The selected effect appears in the video effects section of the VisageON window. NOTE: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON to continue. NOTE: You may use video effects when using the camera for IM chat/video sessions or call conferences.

  • Page 45: Acer Gravisense

    • When Acer GraviSense is running, an icon • on the icon to identify Acer GraviSense. Left click or right click on the icon to open a context menu. Protecting the HDD Right click on the tray icon to activate this feature and select HDD protection.
  • Page 46 Once you’ve set the password, the Anti-theft feature will be activated. If you enter a password that is invalid for any reason, you will be prompted to try again. When this function is activated, Acer GraviSense will show a full screen image and a password window.

  • Page 47: Using The System Utilities

    Start All Programs multiple windows on the same screen. To access this function, please go to Start > All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below: Start All Programs Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.

  • Page 48: Launch Manager

    NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's Note: recommended value. Note: Launch Manager "Easy-launch buttons" on page 24 Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start >...

  • Page 49: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item CPU type Intel Package Intel Core voltage • 1.2875V (highest frequency mode) to 0.8375V (low frequency mode) • 0.75V (deeper sleep mode) Feature Intel Technology Bus speed AGTL system bus interface, 64-bit data bus, 533/667 FSB operation On-die primary (L1) 32KB instruction cache and 32KB write back data cache cache...
  • Page 50 Hard Disk Drive Model Drive Specification Formatted Gbytes (512 bytes/sector) Physical read/write head Discs Spindle Speed (RPM) Internal transfer rate (Mbytes/sec. max.) I/O data transfer rate (Mbytes/sec. max.) ATA data transfer mode supported Bytes per sector Average latency Average seek, read (msec. typical) Average seek, write (msec.
  • Page 51 System Clock Item Chip ICS954310BGLF or pin compatible device Package 64-pin TSSOP Power 3.3V Feature • Spread spectrum function support, for reducing EMI • SM bus interface support Clock synthesizer • 133/166 MHz for CPU and GMCH • 100 MHz clock buffer for GMCH, ICH7M, PCI-E device, SATA and •...
  • Page 52 BIOS Item Vendor Phoenix Version v2.002e ROM type SST 39VF080, one MB CMOS Boot block Flash Memory Package 40-pin TSOP Block size 64KB per block Supply current • Active current: 15 mA (typical) • Standby current: 4 uA (typical) Item Chip ATI M56P with VRAM 128MB/256MB Package...
  • Page 53 Super I/O Item Controller NS PC87383 Package TQFP 64-pin Feature Parallel interface support: • An Enhanced Parallel Port (EPP) compatible with EPP 1.9, version • An extended capabilities port that is IEEE 1284 compliant including UART serial port interface: • MIDI baud rate support •...
  • Page 54 Optical Disk Drive Item Model name HLDS GSA-4082N 8X SUPER MULTI Support disc format DVD-ROM, DVD-R, DVD-RAM, DVD-RW, DVD+R, DVD+RW; CD-ROM, CD-ROM XA, CD-I, Video CD, CD-Extra, CD-Text, Photo CD, CD-DA, CD-R, CD- Transfer rate DVD-ROM 16.62Mbytes/sec. (12X) max. CD-ROM 4800 kB/sec. (32X) max.
  • Page 55 Keyboard Item Controller PC97551 Model name Travelmate series: New Acer Ergo Keyboard with buttons embedded Feature • 88/89-key Acer FineTouch • Inverted T cursor layout • 2.5 mm (minimum) key travel, spill proof support • Built-in touchpad with four-way integrated scroll button •...
  • Page 56 Replicator Port Item Feature • 120 pins for signals and four pins for power • Power supplied from Acer ezDock • Max. six USB ports support • Two 1394 ports support • One new card socket and one PCMCIA card socket •...
  • Page 57 System Wake Up Source under ACPI Mode Event Power Button LAN (onboard) Lid Open Embedded Software Modem USB Input Device Any Key from Internal Keyboard PS/2 Input Device Battery Critically Low Item Model name Samsung LTN154P1- Display area 331.38 (H) X 207.1125 (V) mm (15.4”...
  • Page 58 AC Adaptor Item Rated frequency Frequency range Steady AC current Output feature Rated voltage Voltage range Rated power Output ripple and noise Turn on delay time Pin Number Dimensions and Weight Item Dimensions 364 (W) x 271 (D) x 26.3/38 (H) mm (14.33 x 10.66 x 1.03/1.49 inches) Weight 3 kg (6.6 lbs.) for 15.4 LCD model Specification...

  • Page 59: Bios Setup Utility

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of computer. Generally speaking, the computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 60: Buttons

    It is assigned as the Sleep Button in ACPI mode. Users can set the definition of Sleep Button in Windows Power Options. Fn + F5: Display Toggle It’s used to switch the display device at run-time. The detail behavior is defined in Acer Display Mode Specification v0.02. Fn + F6: Display Blank This hotkey will make the LCD backlight turned off.

  • Page 61: Launch Buttons

    It is a standard AT keyboard feature. When it is pressed, the cursor on the screen will skip to the end of the line. Launch Buttons : Launch Acer eManager P: Launch Application (programmable) WWW: Web Browser Email: Launch Email...

  • Page 62: Information Menu

    HL-DT-ST DVDRAM GSA-4082N System BIOS Version: v2.002e VGA BIOS Version: ATi 009.012.001.000 V.1A17 KBC Version: LXT123ZC1000420076EF00 Serial Number: Asset Tag Number: Product Name: TravelMate 8200 Manufacturer Name: Acer UUID: 004CEEEDBC630010AC3AFFFFFFFFFFFF Help Select Item ↑ ↓ ← → Exit Select Menu HDD Model Name: This item will show the Model name of HDD installed on Primary IDE master.

  • Page 63: Main Menu

    Main Menu Info. Main System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power On Display: Network Boot F12 Boot Menu: D2D Recovery: Processor Power Management: Help Select Item ↑ ↓ ← → Exit Select Menu System Time and System Date: The hours are displayed with 24-hour format.
  • Page 64 will be enabled simultaneously. Network Boot: It permits the users to boot from network. F12 Boot Menu: Enabled: When it is enabled, the users can modify device boot priority by pressing <F12> • during POST. Disabled: When it is not enabled, device boot priority will not be adjustable during POST. •...

  • Page 65: Advanced Menu

    Advanced Menu Info. Main Serial port A: Infrared Port: Parallel port: Mode: Help Select Item ↑ ↓ ← → Exit Select Menu Serial Port A: Disabled: No configuration • Enabled: User configuration • Auto: BIOS or OS chooses configuration. • Infrared Port: Disabled: No configuration •...

  • Page 66: Security Menu

    Security Menu Info. Main Supervisor Password Is: User Password Is: HDD Password Is: HDD Master ID: Set Supervisor Password Set User Passord Set HDD Password Password on boot: Help Select Item ↑ ↓ ← → Exit Select Menu The system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, and Hard Disk Password.
  • Page 67 Symbol Character The users can not change or remove password during resuming from S4. • The max. number of times to retry the password is limited to three. • Supervisor Password: Supervisor Password controls the access of the whole BIOS Setup Utility. If the Supervisor Password is set, the system will pop up the password dialog box to ask for the password when the users press <F2>...

  • Page 68: Boot Menu

    Boot Menu Info. Main 1: USB KEY: 2: USB FDC: 3: USB HDD: FUJITSU MHT2040AH-(USB 2. 4: IDE 0: ST98823ASIDE S 5: IDE 1: 6: IDE 2: HL-DT-ST DVDRAM GSA-4082N 7: USB CDROM: 8: PCI LAN: IBA GE Slot 0300 v1230 Help Select Item ↑...

  • Page 69: Exit Menu

    Exit Menu Info. Main Advanced Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Help Select Item ↑ ↓ ← → Exit Select Menu Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system. Exit Discarding Changes: The users can exit the Setup not to save changes.

  • Page 70: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. To disassemble the computer, you need the tools below: Wrist ground strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Plastic flat head screw driver Hexagonal driver Tweezers...

  • Page 71: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, you have to make sure that: The system and all peripherals are powered off. The AC adaptor and all power and signal cables from the system are unplugged. The battery pack is removed. NOTE: There are several types of screws used to secure the main unit.

  • Page 72: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components. Chapter 3...
  • Page 73 Screw List Item Description SCREW M2.0*2.5-I (NI) (NYLOK) SCREW M2.5*6-I (BNI) (NYLOK) SCREW M2.0*3.0-I-NI-NYLOK SCREW M2.0*6.0-I-NI-NYLOK SCREW M2.5*2-I (NI, NYLOK) SCREW 2.5*3-I (NI, NYLOK) SCREW 2.5*6-I (BNI) TAP SCREW M2.5*4-I (BNI) SCREW M2.5*4.0-I (NYLOK) EU NUT IO EA1 Chapter 3...

  • Page 74: Disassembly Procedure

    Disassembly Procedure Removing the Battery Pack Unlock the battery pack. Slide the battery latch, hold it then remove the battery. Removing the HDD Module Release the two screws fastening the HDD module cover. Detach the HDD module cover. Release the screw fastening the HDD module. Pull the HDD module backwards carefully then remove it.

  • Page 75: Removing The Memory And The Minipci Card

    Removing the Memory and the MiniPCI Card Release the five screws fastening the heatsink cover. Detach the heatsink cover. Pop up the memory card. Then remove it from the slot. Disconnect carefully the main wireless antenna and the auxiliary wireless antenna. Release the two screws fastening the miniPCI card then remove the miniPCI card.

  • Page 76: Disassembling The Main Unit

    Disassembling the Main Unit To remove the middle cover, you have to remove the two screws on the rear side. Open the notebook as shown. Detach the middle cover carefully because the cable of LED board and main board is under the middle cover. Disconnect the middle cover side cable then remove the middle cover.
  • Page 77 Disconnect the LCD cable. Pull out the wireless antenna set from the main unit carefully. Disconnect the microphone line and take it out from the main unit carefully. To detach the LCD module, you have to remove the four screws fastening the LCD hinges and the main unit.
  • Page 78 To separate the upper case from the main unit, you have to remove seven screws fastening the upper and lower case assembly. Then remove the 18 screws on the bottom side of the main unit holding the upper and lower cases.
  • Page 79 Disconnect the fan cable. Remove the two screws fastening the fan. Then detach the fan. Remove the two screws fastening the modem board. Detach the modem board from the main board carefully then disconnect it. Remove the screw fastening the main board. Separate the main board from the lower case carefully.
  • Page 80 Disconnect the RTC battery on the main board then detach it. Release the five screws fastening the heatsink then detach the heatsink. Release the screw fastening the CPU by rotating the screw counter clockwise then detach the CPU. Remove the screw fastening the charge board then detach it from the main board. Remove the three screws fastening the Smart Card reader then detach the Smart Card reader from the lower case.
  • Page 81 Disconnect the click-button cable then remove it. Disconnect the cable linking the click buttons and touchpad then remove it. Remove the three screws fastening the click-button bracket then detach the click-button bracket. Remove the four screws fastening the touchpad bracket then detach the touchpad bracket. Then detach the touchpad.

  • Page 82: Disassembling The Lcd Module

    Disassembling the LCD Module Detach the six LCD screw rubber cushions and remove the six screws fastening the LCD bezel. Then carefully detach the LCD bezel. Detach inverter board then disconnect the LCD backlight cable and the inverter cable. Remove the four screws securing the LCD bracket. Disconnect the CCD module.
  • Page 83 Remove the two screws fastening the LCD right bracket and detach the bracket. Remove the two screws fastening the LCD left bracket and detach the bracket. Carefully detach the tapes then disconnect the LCD cable. Remove the two screws fastening the antenna set. Then carefully detach the antenna set from the LCD panel.
  • Page 84 Remove the two screws fastening the LCD panel latch. Take out the left LCD panel latch lock with tweezers. Take out the right LCD panel latch lock with tweezers. Then remove the latch. Remove the screw fastening the CCD module. Detach the CCD module carefully from the LCD panel.

  • Page 85: Disassembling The Odd Module

    Disassembling the ODD Module Remove the four screws fastening the ODD holder and detach the ODD holder. Insert a screwdriver or a clip into the emergency eject hole to eject the optical disk drive as shown Then detach the ODD bezel. Disassembling the CCD Module Detach the CCD module holder.

  • Page 86: Disassembling The Hdd Module

    Disassembling the HDD Module Remove the two screws securing the HDD bracket and detach the HDD bracket. Chapter 3...

  • Page 87: Troubleshooting

    Troubleshooting Please use the following procedures as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. Obtain the detailed fail symptoms as many as possible.

  • Page 88: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached. Multiple labels may cause damage to the drive or make the drive fail.

  • Page 89: Memory Check

    Memory Check Follow the procedures below to correct the memory errors. Boot from the diagnostic diskette and start the diagnostic programs. Go to the diagnostic memory in the test items. Press F2 in the test items. Follow the instructions in the message window. NOTE: Make sure that the DIMM is correctly inserted into the connector.

  • Page 90: Touchpad Check

    Repeat the step 1 and step 2 for both battery and adaptor. From hardware, this helps to identify whether you should replace the battery pack or not. Power off the system. Remove the battery pack and measure the voltage between terminals one (+) and seven (-). There are seven terminals totally.

  • Page 91: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.
  • Page 92 Error Message List Error Message Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead - Replace and run Setup System CMOS checksum bad - Default configuration used System timer error...
  • Page 93 Error Message List Error Message Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank.

  • Page 94: Post Code

    POST Code Code Beeps For Boot Block in Flash ROM Initialize the chipset. Initialize the bridge. Initialize the CPU. Initialize the system timer. Initialize system I/O. Check force recovery boot. Checksum BIOS ROM. Go to BIOS. Set Huge Segment. Initialize Multi Processor. Initialize OEM special code.

  • Page 95: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom/Error LCD backlight doesn't work. LCD is too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted. Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 96 Power-Related Symptoms Symptom/Error The system doesn’t power-off. Battery can’t be charged. PCMCIA-Related Symptoms Symptom/Error System cannot detect the PC Card (PCMCIA). PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom/Error In Windows, multimedia programs, no sound...
  • Page 97 Power Management-Related Symptoms Symptom/Error The system does not enter standby mode after closing the LCD. The system does not resume from hibernation mode. The system does not resume from standby mode after opening the LCD. Battery fuel gauge in Windows does not go higher than 90%.
  • Page 98 Keyboard/Touchpad-Related Symptoms Symptom/Error Touchpad does not work. Modem-Related Symptoms Symptom/Error Internal modem does not work correctly. NOTE: If you can not correct the problems according to the anterior tables, see “Undetermined Problems”. Action in Sequence Reconnect touchpad cable. Touchpad board System board Action in Sequence Modem phone port...

  • Page 99: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problems, follow the procedures below: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 100: Undetermined Problems

    Follow the procedures below to isolate the failing FRU. Do not isolate non-defective FRU. Power off the computer. Visually check the devices. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery Pack Hard disk drive...

  • Page 101: Use Napp Cd To Build Master Hard Disk Drive

    Use NAPP CD to Build Master Hard Disk Drive CD to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.
  • Page 102 Select CD to Disk Recovery Put the Recovery CD to the optical drive. This step is to create image files to the system. You do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.
  • Page 103 Then insert the System CD to the optical drive. You will see the screen displaying “PASS” when the system has built NAPP Master hard disk drive. Chapter 4...

  • Page 104: Disk To Disk Recovery

    Disk to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.
  • Page 105 Select Disk to Disk Recovery then choose Single Language or Multi-Language Recovery. NOTE: For Multi-Languages Recovery, no more than five languages could be loaded to the system. Put the Recovery CD to the optical drive. This step is to create image files to the system. You do not have to put the Recovery CD to the optical drive in order.
  • Page 106 After you place the Recovery CD to the optical drive, you will see the display below. Then insert the System CD to the optical drive. Chapter 4...
  • Page 107 You will see the screen displaying “PASS” when the system has built NAPP Master hard disk drive. Chapter 4...

  • Page 108: Top View Of Main Board

    Chapter 5 Jumper and Connector Locations Top View of Main Board Chapter 5...

  • Page 109: Part One Of Top View

    Part One of Top View Part Two of Top View Chapter 5...

  • Page 110: Part Three Of Top View

    Part Three of Top View Item CN20 SVIDEO CN21 Docking CN22 DVI-D CN23 CRT connector CN24 mini card connector CN25 RJ45 W/ LED CN26 Battery connector (seven pin) CN28 Fan connector CN29 Media connector (M/B side) CN30 DDR2 (9.2MM) CN31 DDR2 (5.2MM) Chapter 5 Description...

  • Page 111: Bottom View

    Bottom View Part One of Bottom View Chapter 5...

  • Page 112: Part Tw0 Of Bottom View

    Part Tw0 of Bottom View Part Three of Bottom View Item Description CN02 Mic connector (two pin) CN03 Main board to button board FFC connector (16 pin) CN04 LCD connector (40 pin) CN05 daughter board cable to main board (10 pin) CN06 Keyboard FFC connector (25 pin)
  • Page 113 Item Description CN12 PCMCIA card header CN14 Five-in-one card reader Item Description SW03 Slider switch Chapter 5...
  • Page 114 NOT be noted on the printed service guide. For Acer authorized service providers, your Acer office may have a different part number code from those given in the FRU list of this printed service guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service.

  • Page 115: Exploded Diagram

    Exploded Diagram Chapter 6...

  • Page 116: Parts

    ZC1 W/L 3945ABG ROW S/P ZC1 TOUCHPAD BOARD ASSY S/P ZC1 POWER BOARD ASSY ZC1 BUTTON BOARD ASSY ZC1 USB BOARD ASSY S/P ZF1 INV (8-20V, V=700, REV=A1A) S.P. ACER PART NO. AP.09003.009 AP.09001.005 BT.00903.005 BT.00905.001 BT.00603.015 54.T72V7.001 54.TAXV7.001 KI.GLN01.002 KI.GLN01.001...
  • Page 117 OPTICAL DEVICE CONNECTOR BOARD CABLE POWER CORD US 3 PIN ROHS POWER CORD EU 3 PIN ROHS POWER CORD UK 3 PIN ROHS POWER CORD ITALIAN 3 PIN ROHS POWER CORD DANISH 3 PIN ROHS POWER CORD SWISS 3 PIN ROHS POWER CORD PRC 3 PIN ROHS POWER CORD US-110V (BSMI)
  • Page 118 MODEM CABLE FFC CABLE TOUCHPAD BOARD TO MAIN BOARD LF FFC CABLE BUTTON BOARD TO MAINBOARD LF FFC CABLE - TP/B TO TP LF USB CABLE - 10/10P USB CABLE - 4/4P LCD CABLE 15.4 IN. WXGA DCIN CABLE CASE / COVER / BRACKET ASSEMBLY MIDDLE COVER UPPER CASE W/ TP LOWER CASE W/ SPEAKER...
  • Page 119 HDD BRACKET HDD DOOR LCD PANEL CARBON 15.4 IN. W/ LOGO ANTENNA CCD MODULE LCD BEZEL W/ RUBBER PAD 15.4 LCD BRACKET W/HINGE 15.4 IN. LCD BRACKET W/HINGE 15.4 IN. PCMCIA SLOT 2ND HDD BASE ASSY 2ND HDD BRACKET 2ND HDD COVER ZC1 (EBZC1027, REV3A) LF COMMUNICATION MODULE WIRELESS LAN ANTENNA...
  • Page 120 DVD RW DRIVE DVD SUPER MULTI HLDS GSA- 4082N DVD SUPER MULTI DRIVE HLDS GSA-4082N DL G BASE DVD SUPER MULTI PAN UJ-850 DVD SUPER MULTI UJ-850BAA-A FW1.5 HDD 80GB 2.5 IN. SEGATE MERCURY2 ST98823AS FW:3.06 HDD 100GB 2.5 IN. SEGATE MERCURY2 ST9100824AS FW:3.06 LF HDD 120GB 2.5 IN.
  • Page 121 TM8200 KEYBOARD DARFON GERMAN TM8200 KEYBOARD DARFON ITALIAN TM8200 KEYBOARD DARFON FRENCH TM8200 KEYBOARD DARFON SWISS/G TM8200 KEYBOARD DARFON PORTUGUESE TM8200 KEYBOARD DARFON ARABIC TM8200 KEYBOARD DARFON BELGIUM TM8200 KEYBOARD DARFON SWEDEN TM8200 KEYBOARD DARFON CZECH TM8200 KEYBOARD DARFON HUNGAIAN TM8200 KEYBOARD DARFON NORWAY TM8200 KEYBOARD DARFON...
  • Page 122 LCD MODULE 15.4 IN. CARBON ASSY W/ ANTENNA CCD LCD MODULE 15.4 IN. COATING ASSY W/ ANTENNA CCD LCD 15.4 IN. WSXGA+ QDI QD15AL02-01 NON GLARE LF LCD 15.4 IN.WSXGA+ CMO N154Z1-L01 NON GLARE LF LCD 15.4 IN. WSXGA+ SAMSUNG LTN154P1-L02-V NON GLARE LF MEMORY HYNIX SO-DIMM DDRII 533...
  • Page 123 MISCELLANEOUS LCD-RUBBER-PAD1- ZC1(GAZC1002,REV3A)LF LCD-RUBBER-L- ZC1(GAZC1003,REV3A)LF LCD-RUBBER-R- ZC1(GAZC1004,REV3A)LF CARD-READER-RUBBER- ZC1(EBZC1040,REV3A)LF RUBBER FOOT SCREWS SCREW M2.0*2.5-I (NI) (NYLOK) SCREW M2.5*6-I (BNI) (NYLOK) SCREW M2.0*3.0-I-NI-NYLOK SCREW M2.0*6.0-I-NI-NYLOK SCREW M2.5*2-I (NI, NYLOK) SCREW M2.5*3-I (NI, NYLOK) SCREW M2.5*6-I (BNI) TAP SCREW M2.5*4-I (BNI) SCREW M2.5*4.0-I (NYLOK) EU ZC1 LCD-RUBBER-PAD1 S/P 47.TAXV7.001 ZC1 LCD-RUBBER-L S/P...

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