Troubleshooting - Roland RP501R Owner's Manual

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Using the Bluetooth® Functionality
Problem
Items to check/Action
Can't use the
page turning
function and
Set the Bluetooth Turn/MIDI function ( F16 ) to " P-N . "
MIDI function
simultaneously
If the connection breaks immediately after it is established, or when
Can't connect a
you switch the page turning function and MIDI data transmit/receive
paired mobile
function, turning the Bluetooth device's Bluetooth switch off and
device
then on again may allow connection to occur.
When using the page turning function, the keyboard might not be
shown (might be unavailable) depending on the mobile device that
Keyboard no
you're using.
longer appears
(becomes
If you want the mobile device's keyboard to be shown while you're
unavailable)
using the page turning function, hold down this unit's [Metronome]
on the mobile
button and press the [Piano] button.
device
To hide the mobile device's keyboard, hold down the [Metronome]
button and press the [Piano] button.
°

Troubleshooting

Problem
Cause/Action
This unit uses a hammer action keyboard in order to simulate an
Even though
acoustic piano's playing touch as realistically as possible. For this
you're using
reason, you'll hear the hammers thump when you play the keyboard,
headphones
just as you would when playing an acoustic piano. Since this unit
and the sound
allows you to adjust its volume, you might notice the sound of the
is muted, a
hammers in certain situations, but this does not indicate a malfunc-
thumping sound
tion. If vibration transmitted to the floor or walls is a concern, you may
is heard when
be able to minimize the vibration by moving the piano away from the
you play the
wall, or by laying down a commercially available anti-vibration mat
keyboard
designed for use with pianos.
When 30 minutes have elapsed since you last played or operated this
unit, the power will turn off automatically. (This is the factory setting.)
Power turns off
on its own
If you don't need the power to turn off automatically, turn the "Auto
Off" setting off (p. 13).
Power does not
Is the AC adaptor connected correctly? (p. 9)
turn on
Is the pedal connected correctly?
Plug the cord firmly into the pedal connector (p. 9).
If you disconnect the pedal cord from the unit while the power is on,
the pedal effect may remain "stuck" in the On condition.
You must power-off the unit before connecting or disconnecting the
pedal cord.
Pedal does
not work, or is
Could Twin Piano be turned on?
"stuck"
If Twin Piano is on, the right pedal will affect only the right-hand
keyboard zone and the left pedal will affect only the left-hand
keyboard zone (p. 3).
Could you have changed the function of the pedal
( F0g , F10 )? (p. 12)
Could you be using the page-turning function? (p. 14)
Could the volume limit setting have lowered the maximum volume?
Insufficient
The volume can't be louder than the specified volume limit. Change
volume
the volume limit setting (p. 13).
The volume
level of the
Could you be using a connection cable that contains a resistor?
instrument
connected to
Use a connection cable that does not contain a resistor.
Input jack is too
low
Could the unit's volume or the volume of the connected equipment be
turned down?
Could headphones be connected?
No sound/No
Could there be a plug inserted in a headphone jack?
sound when
The speakers will not produce sound if headphones or plug are
you play back a
connected to the headphone jacks (p. 9).
song
Has Local Control been set to "Off"?
When Local Control is set to Off, no sound is produced on the
keyboard. Set Local Control to On (p. 12).
The maximum simultaneous polyphony is 128 voices. If you're using
Not all the notes
the Dual tone (p. 2), if you're playing along with a song, or if you're
you play are
making extensive use of the damper pedal, the performance data may
sounded
exceed the available polyphony, possibly causing some of the notes
you play to drop out.
16
Problem
Cause/Action
Could you have made Transpose settings? (p. 11)
Is the Master Tune setting appropriate? (p. 10)
Pitch of the
The notes of a piano are tuned using a unique method
keyboard or
(stretched tuning), which makes upper-range notes slightly higher in
song is incorrect
pitch, and lower-range notes slightly lower in pitch. For this reason,
you might perceive the pitch as being incorrect, but this is the way an
acoustic piano should sound.
Sounds are
Could you have selected a dual tone? (p. 2)
heard twice
When this unit is connected to an external sequencer, set the Local
(doubled) when
Control to off. Alternatively, the sequencer could be set so its Soft Thru
the keyboard is
feature is Off (p. 12).
played
Reverberation
The piano sounds of this digital piano faithfully simulate the sense of
remains even
depth and resonance of an acoustic piano. For this reason, it may seem
though you've
as though there is some reverberation even when the Ambience effect
turned off the
is turned off.
Ambience effect
On an acoustic piano, the approximately one and a half octaves
of notes at the upper end of the keyboard will continue sounding
The sound
regardless of the damper pedal. These notes also have a somewhat
of the higher
different tonal character.
notes suddenly
changes from a
This unit faithfully simulate this characteristic of acoustic pianos. On
certain key
this unit, the range that is unaffected by the damper pedal will change
according to the transpose setting.
If you hear this in headphones:
Piano sounds that have a brilliant and crisp character contain substan-
tial high-frequency components that may sound as though a metallic
ringing has been added. This is because the characteristics of an actual
piano are being faithfully reproduced, and is not a malfunction. This
High-pitched
ringing is more obtrusive if the ambience effect is applied heavily, so
ringing is heard
you may be able to minimize it by decreasing the ambience.
If you don't hear this in headphones:
It is likely that there is some other reason (such as resonances within
the unit). Please contact your dealer, the nearest Roland Service Center,
or an authorized Roland distributor, as listed on the "Information. "
If you set the volume to the maximum setting, the sound may be
distorted depending on how you perform. If this occurs, turn down
the volume.
If you don't hear this in headphones:
Performing at high volumes may cause the speakers or objects
near the unit to resonate. Fluorescent lights or glass doors may also
resonate sympathetically. In particular, this is more likely to occur for
lower notes and higher volumes. You can take the following measures
Sound wrong, or
to minimize resonances.
are buzzy
• Locate this unit 10–15 cm (4–6 inch) away from walls or other
surfaces.
• Keep the volume down.
• Move away from the objects that are resonating.
If you hear this in headphones:
It is likely that there is some other reason. Please contact your dealer,
the nearest Roland Service Center, or an authorized Roland distributor,
as listed on the "Information. "

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