LG LMXC23796 Series Owner's Manual page 49

5
Press and hold the Freezer button for three
seconds while continuing to hold your phone
to the speaker.
6
After you hear three beeps, release the
Freezer button.
7
Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown
is over and the tones have stopped, resume
your conversation with the specialist, who
will then be able to assist you in using the
information transmitted for analysis.
NOTE
• For best results, do not move the phone
while the tones are being transmitted.
• If the call center agent is not able to get an
accurate recording of the data, you may be
asked to try again.
• The Smart Diagnosis™ function depends
on the local call quality.
• Bad call quality may result in poor data
transmission from your phone to the
call center, which could cause Smart
Diagnosis™ to malfunction.
SMART FUNCTIONS
LG SmartThinQ Smart Diagnosis™
• For appliances with the
Use the Smart Diagnosis feature in the LG
SmartThinQ application for help diagnosing
issues with the appliance without the assistance
of the LG Customer Information Center.
Follow the instructions in the LG SmartThinQ
application to perform a Smart Diagnosis using
your smartphone.
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