Smart Diagnosis™ Function - LG LMXC23796 Series Owner's Manual

48 SMART FUNCTIONS
LG Open API
You can manage Smart Grid features for the LG
Smart Refrigerator.
Please check the detailed specifications on the
notice page on us.smartthinq.com.
API list
Demand Response
• Send demand response signal
Power Saving
• Set saving mode
• Get schedule of DR/Delay Defrost
Energy Monitoring
• Get door open event
• Get energy consumption
Delay Defrost Capability
• Insert a delay defrost schedule event
• Update a delay defrost schedule event
• Delete a delay defrost schedule event
• Get the delay defrost schedule
Smart Diagnosis™ Function
Should you experience any problems with the
appliance, it has the capability of transmitting
data via your telephone to the LG Customer
Information Center. NFC or Wi-Fi equipped
models can also transmit data to a smartphone
using the LG SmartThinQ application.
Smart Diagnosis™ through the
Customer Information Center
• For appliances with the
This method allows you to speak directly to our
trained specialists. The specialist records the data
transmitted from the appliance and uses it to
analyze the issue, providing a fast and effective
diagnosis.
1
Call the LG Electronics Customer Information
Center at:
(LG U.S.A.) 1-800-243-0000
(LG Canada) 1-888-542-2623
2
Hold the Lock button for three seconds.
• If the display has been locked for over five
minutes, you must deactivate the lock and
then reactivate it.
3
Open the right refrigerator door.
4
Hold the mouthpiece of your phone in
front of the speaker that is located on the
right hinge of the refrigerator door, when
instructed to do so by the call center.
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