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BEFORE CALLING FOR SERVICE
Problem
Possible Causes
Food stored in
• Refrigerator control is set too
refrigerator drawers
cold.
freezes.
Temperatures in the
• Freezer or refrigerator control is
refrigerator or
set too warm.
freezer are too
warm.
• Doors are opened too frequently
or for too long.
• Door is slightly open.
• Large amounts of warm or hot
food may have been stored
recently.
• Refrigerator has recently been
disconnected for a period of time.
Temperature in the
• Refrigerator control is set too
refrigerator is too
warm.
warm, but the
freezer temperature
is satisfactory.
Louder sound
• Refrigerator operates at higher
levels when
pressures during the start of the
compressor
ON cycle.
comes on.
Vibrating or rattling
• Floor is uneven or weak. The
noise.
refrigerator rocks on the floor
when it is moved slightly.
• Items placed on the top of the
refrigerator are vibrating.
• Dishes are vibrating on the
shelves in the refrigerator.
• The refrigerator is touching the
wall or cabinets.
Moisture collects on
• The weather is hot and humid
the inside walls of
which increases the rate of frost
the refrigerator.
buildup and internal sweating.
• Door is slightly open.
• Door is opened too often or for
too long.
Moisture forms on
• Weather is humid.
the outside of the
refrigerator or
• Door is slightly open.
between the doors.
(CONT.)
Solutions
• Adjust the refrigerator to a warmer setting.
• Adjust the freezer or refrigerator control to a colder
setting until the freezer or refrigerator temperature is
satisfactory.
• Warm air enters the refrigerator/freezer whenever the
door is opened. Open the door less often.
• Close the door completely.
• Wait until the refrigerator or freezer has had a chance to
cool food to the set temperature.
• It takes a few hours for the refrigerator to reach the set
temperatures.
• Adjust the refrigerator control to a colder setting.
• This is normal.
• Be sure floor is level and solid and can adequately
support the refrigerator.
• Remove items.
• It is normal for dishes to vibrate slightly. Move dishes slightly.
Make sure refrigerator is level and firmly set on floor.
• Move the refrigerator so that it does not touch the wall.
• This is normal.
• Close the door.
• Open the door less often.
• This is normal in humid weather. When humidity is lower,
the moisture should disappear.
• Close the door completely.
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