ViewSonic VS18454 User Manual
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ViewSonic VS18454 User Manual

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IFP4320
Commercial Touch Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. "Antes de operar su equipo lea cu idadosamente las instrucciones en este manual"
Model No. VS18454
P/N: IFP4320

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Summary of Contents for ViewSonic VS18454

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.

  • Page 3: Safety Precautions

    Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •...
  • Page 4 • Only use attachments/accessories specified by the manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
  • Page 5 • CAUTION: Immediately unplug your device from the wall outlet and refer servicing to a qualified service personnel under the following conditions: ͫ When the power supply cord or plug is damaged. ͫ If liquid has been spilled onto or objects have fallen into the unit. ͫ...

  • Page 6: Table Of Contents

    Contents Safety Precautions ............3 Introduction .............. 10 Package Contents ....................10 Wall Mounting Specifications (VESA) ..............11 Product Overview ....................12 Front Panel ......................12 Rear Panel ......................12 Control Panel ......................13 I/O Panels ......................14 Remote Control ..................... 16 Using Gestures ...................... 19 Select and Deselect an Object (Clicking) ............
  • Page 7 Using Your ViewBoard ..........27 Powering On/Off your ViewBoard ................27 Initial Launch Setup ....................28 vLauncher - Customizable Welcome Screen............31 vLauncher Message ....................31 Applications ......................32 Toolbar .........................34 On-Screen Display (OSD) Menu ................40 General Settings ....................41 Input Settings ......................42 Widget ........................
  • Page 8 Input Source ......................69 Rename Input Source ..................70 Source........................ 71 App ........................72 APP ........................73 System ........................75 Storage ......................76 Clone to USB ...................... 76 Display ID ......................77 Security ......................78 Privacy and Copyright Protection ..............80 System Update ....................
  • Page 9 Appendix ..............101 Specifications ......................101 Display Modes ....................102 VGA Mode ......................102 HDMI/DisplayPort/Type-C Mode ................ 102 Troubleshooting ....................103 Maintenance.......................105 General Precautions .................... 105 Cleaning the Screen ..................... 105 Cleaning the Case ....................105 Regulatory and Service Information ......106 Compliance Information ..................106 FCC Compliance Statement .................

  • Page 10: Introduction

    Introduction Package Contents • HDMI cable (3.28 ft/1 m) • Quick Start Guide • Power cable (5.9 ft/1.8 m) • RS-232 adapter • Remote control • USB Type-C cable (3.28 ft /1 m) • AAA battery x 2 • STND-056 •...

  • Page 11: Wall Mounting Specifications (Vesa)

    Wall Mounting Specifications (VESA) NOTE:  Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP4320 Series...

  • Page 12: Product Overview

    Product Overview Front Panel Rear Panel Control Panel...

  • Page 13: Control Panel

    Control Panel Number Description • Enter the signal source selection menu. • Select the signal source. • Confirm the operation under MENU. In the OSD Menu, press the keys to select an item. • Increase the volume level. • In the OSD Menu, adjust the value of the selected item. •...

  • Page 14: I/O Panels

    I/O Panels...
  • Page 15 Number Port Description USB Type-C input; connect to a PC with USB Type-C USB Type-C output. • Touch signal output to external PC. • After connection (with an external PC), the device TOUCH connected to the USB 3.0 port can directly be used by the external PC.

  • Page 16: Remote Control

    Remote Control Number Description Power on/off Screen capture Startup writing Back to the ViewBoard player Home Screen Back/Return to the previous page Increase/Decrease the Volume Number Keypad Information Input source selection Media control buttons: • Red: Play/Pause • Green: Stop •...
  • Page 17 Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3.
  • Page 18 Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of ° 6 meters, 30 degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver. 30°...

  • Page 19: Using Gestures

    Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects.

  • Page 20: Moving An Object

    Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase.

  • Page 21: Making Connections

    Making Connections Connecting External Devices and Touch Connection Type-C Cable Type-C USB Cable TOUCH DisplayPort Cable DisplayPort USB Cable TOUCH HDMI Cable HDMI Computer USB Cable TOUCH VGA Cable USB Cable TOUCH DVI Cable 21 21...

  • Page 22: Usb Type-C Connection

    Your external device(s) can be connected in any of the following configurations: USB Type-C Connection To connect via USB Type-C: Connect a USB Type-C cable from your external device to the Type-C port on the ViewBoard. DisplayPort Connection To connect via DisplayPort: 1.

  • Page 23: Rs-232 Connection

    RS-232 Connection Serial Port Cable RS-232 Computer When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more.

  • Page 24: Usb And Networking Connections

    USB and Networking Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard. USB Peripherals Plug the USB device cable into the USB port. USB Cable USB Device Networking and Modem cables Plug the network cable into the LAN port.

  • Page 25: Media Player Connection

    Media Player Connection HDMI Media Player HDMI Cable To connect to a media player: 1. Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral device. Plug in the power cord of your ViewBoard, and turn on the power supply switch. Power button on the right-hand side of the ViewBoard to turn the Press the screen on.

  • Page 26: Spdif Connection

    SPDIF Connection Optical Cable SPDIF Power amplifier / Stereo equipment To connect to an external sound system: 1. Connect an optical cable from the SPDIF port to your sound system’s optical connector. Plug in the power cord of your ViewBoard, and turn on the power supply switch. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.

  • Page 27: Using Your Viewboard

    Using Your ViewBoard Powering On/Off your ViewBoard 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “On” position. NOTE:  The AC IN socket and Power Switch are located at the rear of the device. 2.

  • Page 28: Initial Launch Setup

    Initial Launch Setup When you first turn on your ViewBoard, an initial setup wizard will launch. 1. Select your Language: 2. Setup and verify your LAN connection: 28 28...
  • Page 29 3. Select your Time Zone to set the Date and Time: 4. Select your preferred System Mode: 5. Select your Power Saving plan: 29 29...
  • Page 30 6. Accept or Decline the Privacy and Copyright Protection Terms. 30 30...

  • Page 31: Vlauncher - Customizable Welcome Screen

    vLauncher - Customizable Welcome Screen vLauncher Message Both the vLauncher Title and Subtitle can be customized by tapping on them. 31 31...

  • Page 32: Applications

    Additionally, a password can be set by tapping on Set Password. Applications Installed applications can all be found on the welcome screen. To view all applications tap on the Down Arrow. 32 32...
  • Page 33 To hide the application drawer tap the Up Arrow. To add a shortcut to an application, tap, hold, and drag up the icon. To remove an application shortcut, tap, hold, and drag the icon down. 33 33...

  • Page 34: Toolbar

    Toolbar Toolbar trigger icons are on the edge of the ViewBoard launcher providing access to your tools. To launch a tool: 1. Tap a Toolbar trigger icon. 2. Tap on your desired tool icon. NOTE:  The default toolbar setting is to be available for all input sources; however, users can go to: Settings >...
  • Page 35 Description Icon Return to the previous operation screen. NOTE:  Only for the Embedded Player source. Back Return to the Home Screen of the Embedded Player. Home Display all embedded applications that are currently being used. Recent View all installed applications. Launch the Whiteboard software.
  • Page 36 Description Icon Access the pen, highlighter, clear, and save options. Highlighter Eraser Undo Redo Clean Save Exit Annotate the overlay of any input source with black, white, yellow, orange, red, pink, green, or blue ink. NOTE:  The default pen setting supports up to 10-point writing. Highlighter Mark and highlight with yellow, grey, gold, orange, red, pink, green or blue ink.
  • Page 37 Description Icon View more applications within the ViewBoard tool bar. Screen Freeze Spotlight Stopwatch Timer Hide/Unhide Screen Capture Screen Freeze Convert the currently displayed content into a still image; then you can zoom in, zoom out, go back to full screen, and exit. Zoom in Zoom out Fullscreen...
  • Page 38 Description Icon Stopwatch Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset. Timer More Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the countdown timer can be paused, resumed, or reset.
  • Page 39 Description Icon Screen Capture Take a screenshot of the current screen. More Access the General Settings. Settings 39 39...

  • Page 40: On-Screen Display (Osd) Menu

    On-Screen Display (OSD) Menu Access General Settings, Input Settings, and Widgets through the OSD Menu. ViewBoard has two options for opening the OSD Menu: Option 1 Long press anywhere in the vLauncher background. Option 2 Press the INPUT button on the remote control. 40 40...

  • Page 41: General Settings

    General Settings To adjust the Backlight and enable/disable Eye Care: Press INPUT on the remote control or long press the vLauncher background and touch General on-screen (if needed) to display the General Settings menu. Drag the brightness slider directly to adjust the backlight value, and/or touch On or Off to enable/disable the function.

  • Page 42: Input Settings

    Input Settings To select an Input Source: Press INPUT on the remote control, press the setting button on the front setting icon from the toolbar to display the Input Settings panel, or press the menu. Press to select the input source you want. q/p/t/u NOTE: ...

  • Page 43: Widget

    Widget NOTE:  Only available for the ViewBoard Player source. To add a widget to the vLauncher welcome screen: 1. Long press the vLancher background via touch to launch the OSD Menu. 2. Select Widget. 3. Touch and hold the desired widget. 4.

  • Page 44: Settings - Hdmi & Vga Input Source

    Settings - HDMI & VGA Input Source Press MENU on the remote control or select the setting icon next to the input source in Input Settings to launch the Settings menu. Settings include: Audio, Screen, Display, and Adjust. Audio Settings 1.

  • Page 45: Screen Settings

    Screen Settings 1. Press q on the remote control and select the Screen menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust your preference by touching each value directly, or with the remote control by pressing 4.

  • Page 46: Display Settings

    Display Settings 1. Press q on the remote control and select the Display menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and adjusting each value, or with the remote control by pressing to adjust the option.

  • Page 47: Low Blue Light Filter And Eye Health

    Low Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. NOTE:  To meet TÜV Rheinland low blue light certification, the Display Settings must be: • Mode: Standard (Brightness and Contrast are 50) •...
  • Page 48 Eye and Neck Exercises Eye Exercises Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed. Exercises for the eyes (1) Keep the body and the (2) Move the eyes le and (3) Move the eyes to look head upright.

  • Page 49: Adjust Settings - (Vga Only)

    Adjust Settings - (VGA Only) 1. Press q on the remote control and select the Adjust menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust your preference by touching each value directly, or with the remote control by pressing 4.

  • Page 50: Settings - Viewboard Player

    Settings - ViewBoard Player When the ViewBoard is in the ViewBoard Player input source, press on the remote control or tap the setting icon next to the input source in the On-Screen Display (OSD) Menu’s Input Settings to enter the Settings menu. Wireless &...

  • Page 51: Wi-Fi

    Wi-Fi Setup and manage wireless access points. • Tap the toggle button to turn Wi-Fi On or Off. • Once On, you can: Add a Network, view Saved Networks, Refresh the network list, or view Advanced settings. • In Advanced settings, you can toggle Network notifications On or Off and view Network card info.

  • Page 52: Ethernet

    Ethernet Set the local network and proxy. • Tap the drop down menu to connect/disconnect the Ethernet. • You can adjust Local network and Proxy settings as well. 52 52...

  • Page 53: Wireless Hotspot

    Wireless Hotspot Set and share my internet connection with other devices. • Tap the toggle button to turn Wireless hotspot On or Off. • Tap Set up to set the Network name, Security, and Password. 53 53...

  • Page 54: Vpn

    Setup and manage Virtual Private Networks. To create a VPN profile: 1. Go to: Settings > Wireless & Network > VPN and tap Add VPN. 2. Key in the Name. 54 54...
  • Page 55 3. Select the VPN Type. 4. Choose to enable/disable PPP encryption (MPPE) and/or show Advanced options. 55 55...

  • Page 56: Share

    Share SAMBA The SAMBA Service provides file sharing via LAN. When the SAMBA Service is enabled, the user can explore the ViewBoard file system with a PC or mobile equipment. 1. To access, go to: Settings > Share > SAMBA. 2.
  • Page 57 5. Key in the user name and password, then select OK (if necessary). 6. After a successful log in, the ViewBoard files will be available. 57 57...

  • Page 58: Display

    Display Adjust the Wallpaper, Theme, and Protection settings. 58 58...

  • Page 59: Wallpaper

    Wallpaper Users can change their wallpaper with default images (both still and live), or use their own by tapping My Photo and selecting the image file. 59 59...
  • Page 60 60 60...

  • Page 61: Protection

    Protection Toggle HDCP & Copyright and Burn-in Protection Inverval On/Off, and set a Password for Screen Lock. NOTE:  Burn-in Protection allows the user to program the time between a gradually darker and brighter picture in minutes to prevent screen burn- •...

  • Page 62: Preference

    Preference View and adjust Touch, Language, Keyboard & Input, Date & Time, Boot Mode, Start up & Shut down, and Toolbar settings. 62 62...

  • Page 63: Touch

    Touch Adjust Touch Settings and toggle Touch Sounds On/Off. Language Adjust and choose the preferred language from the available languages. 63 63...

  • Page 64: Keyboard & Input Method

    Keyboard & Input Method Enable/disable the visual keyboard and/or change the default input method. • Tap on Settings to adjust the advanced keyboard settings. 64 64...

  • Page 65: Date & Time

    Date & Time Set the system time and format. Item Description When enabled, the ViewBoard will automatically synchronize the Automatic Date & Time date and time via the Internet. Time Zone Select the appropriate time zone. Choose from 12-hour or 24-hour time format. Simply toggle 24-hour Time Format format On/Off.

  • Page 66: Boot Mode

    Boot Mode Adjust the preferred boot up mode and set/reset a password. Item Description Normal Mode The embedded screen sharing Apps will run normally. Secured Mode The embedded screen sharing Apps will be removed. The system will automatically reboot, and then the Embedded OS Disable Embedded OS will not appear.

  • Page 67: Startup & Shutdown

    Startup & Shutdown Set the Startup Input, Standby Mode, EnergyStar Mode, Black Screen After Startup, Power off Reminder timer and Schedule settings. Item Description Startup Input Adjust the Startup Input preference. Display Setting when Decide what happens to the display when there is no signal for No Signal HDMI, PC, or VGA sources.

  • Page 68: Toolbar Setting

    Toolbar Setting Adjust the Side toolbar settings. 68 68...

  • Page 69: Input Source

    Input Source Adjust the input source names and settings, as well as the side tool bar settings.

  • Page 70: Rename Input Source

    Rename Input Source Set labels for each input source that will be easily recognized when displayed. 70 70...

  • Page 71: Source

    Source Toggle Wake up by active source, Signal auto search, and HDMI CEC and select Input port auto switch. Item Description The screen will turn on automatically after plugging in an Wake up by Active Source HDMI cable when the screen is off. When enabled, if the current source does not have a signal, the Signal Auto Search ViewBoard will automatically search for an input source.

  • Page 72: App

    The user can view App information and force stop, uninstall, clear data, clear cache, and clear defaults. NOTE:  • Pre-loaded apps cannot be uninstalled. • Not all apps support Clear Defaults. 72 72...

  • Page 73: App

    View any running or installed applications. Tap on them for more detailed information and options. • By tapping on a running application, you can see more information, stop, or report the application. 73 73...
  • Page 74 • Selecting All or Download will list all installed applications. • Tapping on any application will display further information and options. 74 74...

  • Page 75: System

    System View and adjust Storage, Security, System Update, and About device settings. 75 75...

  • Page 76: Storage

    Storage Users can check the storage status of their ViewBoard. Clone to USB Copy settings to an external USB drive. 76 76...

  • Page 77: Display Id

    Display ID Assign a number to remote control the display by RS-232/LAN. • To assign or change the Display ID, tap Change and input a number. NOTE:  The Display ID is for RS-232 users, and the range is 01~99. 77 77...

  • Page 78: Security

    Security Review Certificate, Trusted Credential storage, and Unknown sources install settings. • Tap on Install certificate from storage to add additional certificates. 78 78...
  • Page 79 • Selecting Clear Credentials will remove all manually installed credentials. NOTE:  Pre-loaded credentials cannot be cleared. • Under Trusted Credentials view and edit all trusted and installed CA certificates. 79 79...

  • Page 80: Privacy And Copyright Protection

    • Tapping on a credential will provide more detailed information. • Allow the installation of applications from unknown sources by selecting the box under Unknown source security. NOTE:  Apps from unknown sources may not be compatible or work properly. Privacy and Copyright Protection Agree/disagree to allow the ViewBoard to collect user behavior data.

  • Page 81: System Update

    System Update The ViewBoard automatically searches for software updates whenever connected to the Internet (OTA). With just one click, users can update their version of ViewBoard software. Item Description When the display is off, the system will automatically check for a new version. If a new version is found, the system will Auto Update automatically update.

  • Page 82: About Device

    About Device Display Embedded Player information, Legal information, and Asset Tagging. • By selecting Edit, the asset information can be adjusted. • Tap on Legal information to check open source licenses. 82 82...

  • Page 83: Embedded Applications And Settings

    Embedded Applications and Settings Embedded Digital Whiteboarding App Within ViewBoard, ViewSonic offers the embedded digital whiteboarding app, Whiteboard. Whiteboard Floating Bar Move the Floating Bar. Switch between presentation and preparation modes. Paste from the clipboard onto the canvas. Click to open the web browser Go to the previous canvas.
  • Page 84 Undo Button Undo previous actions. Redo Button Redo previous actions. Page Toggle Select pages, sort pages, delete pages. Button Show or hide the current host information. Whiteboard background management menu. 84 84...

  • Page 85: Viewboard Cast

    ViewBoard Cast Working with ViewBoard® Cast software, the vCastReceiver app, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s). Network Information • ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and across the subnet network.

  • Page 86: Cast Sender From Windows-Based, Macbook, And Chrome Devices

    Cast Sender from Windows-based, Macbook, and Chrome devices. Mac, Windows, Chrome Devices: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Visit the address that is shown on the ViewBoard to download the application. 3.

  • Page 87: Cast Sender From Mobile Devices: Ios-Based (Iphone, Ipad) And Android Os Based Phone/Tablet

    Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet. Android/iOS: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Scan the QR Code that is shown on the ViewBoard to download directly from the server, or download from the Google Play Store or the Apple Store.

  • Page 88: Screen Recorder

    Screen Recorder Capture everything that is displayed on screen in a video format. To launch the Screen Recorder application: 1. Select the Screen Recorder icon in the application drawer. 2. Tap the record icon and select the preferred recording configurations. Then tap the check mark.

  • Page 89: Other Default Applications

    Other Default Applications vSweeper Clear unnecessary data and unwanted files. Advanced Settings can also be customized to the user’s needs. 89 89...
  • Page 90 Screen Lock Set a screen lock password and enable screen lock. NOTE:  If the user forgets the password, use the remote control and press INPUT-0-2-1-4 to restore the password to default. To set a screen lock password: 1. Go to: Settings > Protection > Password for screen lock, or select the Screen Lock icon in the apps list.

  • Page 91: Chromium

    Chromium Web browser for surfing the Internet. 91 91...

  • Page 92: Folders

    Folders 1. Storage Device Display Select the appropriate storage device. 2. Icons Item Description Exit Click to exit. Thumbnail Click to display file by thumbnail mode. List Click to display file by list mode. Select Click to select file. Add Folder Click to add folder.
  • Page 93 3. File Type Menu Item Description Whiteboard Interactive whiteboard files Documents Office files Images Image files Videos Video files Audio Audio files Archives Compressed file Apk files 93 93...

  • Page 94: Rs-232 Protocol

    RS-232 Protocol This document describes the hardware interface spec and software protocols of the RS-232 interface communication between ViewSonic LFD and a PC or other control units with RS-232 protocol. The protocol contains three command sections: • Set-Function • Get-Function •...

  • Page 95: Lan Hardware Specification

    LAN Hardware Specification ViewSonic LFD communication port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # Signal Remark Output from Display Output from Display Input to Display BI_D3+ For 1G case BI_D3- For 1G case...

  • Page 96: Protocol

    Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of Message excluding “CR”...
  • Page 97 Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38 0x73 0x24 0x30 0x37 0x36 0x0D 0x32 Reply (Hex Format) Name Length Command Type 0x30 0x34 0x2B...
  • Page 98 Set-Function Table A. Basic Function Set Function Length ID Command Command Value Range Comments Code Code (Three ASCII Type (ASCII) (ASCII) (Hex) bytes) 1. The Power-on via LAN control may works only under specific mode. To Power on / off 000: STBY *3.2.1 see display UG for...
  • Page 99 Set Function Length ID Command Command Value Range Comments Number 000~009 *3.1.1 000: UP 001: DOWN 002: LEFT 003: RIGHT Key Pad *3.1.1 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT Disable: RCU will be no function Enabled: RCU controls normally 000: Disable Remote Pass through:...
  • Page 100 B. Optional Function Set Function Length ID Command Command Value Range Comments Code Type (ASCII) Code (Hex) (Three ASCII bytes) (ASCII) Contrast 000 ~ 100 Sharpness 000 ~ 100 Color & 000 ~ 100 Tint ‘ 000 ~ 100 000: Off Backlight On_Off 001: On *3.2.3...

  • Page 101: Appendix

    Appendix Specifications Item Category Specifications P/N. IFP4320 Model VS18454 Screen Size 43” 1 x HDMI 1 x VGA 1 x DisplayPort 1 x USB Type-C Input Signal 1 x DVI 1 x Audio In 1 x LAN (RJ45) 2 x USB Type-A (2.0)

  • Page 102: Display Modes

    Display Modes VGA Mode Resolution Refresh Rate (@) 640 x 480 60Hz, 72Hz, 75Hz 720 x 400 70Hz 800 x 600 56Hz, 60Hz, 72Hz, 75Hz 832 x 624 75Hz 1024 x 768 60Hz, 70Hz, 75Hz 1600 x 1200 60Hz 1920 x 1080 60Hz 1920 x 1200 60Hz...

  • Page 103: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Possible Solutions 1. Check whether something is obstructing the display’s remote control receiver. Remote Control is not 2. Check whether the batteries in the remote control working are installed correctly.
  • Page 104 Touch Function Problem or Issue Possible Solutions 1. Check that drivers are installed correctly. 2. Reinstall driver(s). Touch function does not work 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions 1.

  • Page 105: Maintenance

    Some chemical cleaners have been reported to damage the screen and/or case of the device. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. NOTE:  If condensation appears between the glass and the panel, keep the...

  • Page 106: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 107: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

  • Page 108: Energy Star® Statement

    U.S. Environmental Protection Agency. As an ENERGY STAR® Partner, ViewSonic is determined to meet the ENERGY STAR® Guidelines and mark all certified models with the ENERGY STAR® logo.

  • Page 109: Copyright Information

    VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA. Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

  • Page 110: Customer Service

    For technical support or product service, see the table below or contact your reseller. NOTE:  You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia Bangladesh www.viewsonic.com/au/ www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) India www.viewsonic.com/hk-en/ www.viewsonic.com/in/...

  • Page 111: Limited Warranty

    ViewSonic® Smart White Board What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product.
  • Page 112 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 113 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...

  • Page 114: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 115 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 116 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.
  • Page 117 C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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