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FAQs
Problem
Washing
machine is not
starting
Door can't be
opened
Water Leakage
Detergent
residues are in
the dispenser
Indicator or
display isn't
working
Abnormal
Noise
Display LED
Possible Cause
Door is not
closed properly
Washer's
safety protection
is active
The connection
between inlet
pipe or outlet
hose is not tight
detergent might
be dampened
Disconnect the
power, PC
board or harness
may have a
connection
problem.
Description
Door lock
problem
Water injecting
problem while
washing
Drain problem
while washing
Solution
Restart after the door is closed, check if the
clothes are stuck
Disconnect the power and restart
the appliance
check and fasten water pipes.
Clean up outlet hose.
Clean and wipe the detergent dispenser
Check if the power is on and the power plug
is connected correctly.
Check if the Transport bolts at the back of
the appliance have been removed.
Check it's installed on a level and solid floor.
Possible Cause
Door is not closed
properly.
•
Tap is not
opened or
water flows
too slowly.
•
Inlet valve
filter is
blocked.
•
Inlet pipe is
twisted.
•
If water is not
supplied
•
Outlet hose
is blocked or
twisted
•
Drain pump is
blocked
Solution
Restart after the door
is closed.
•
Open the tap
or wait until the
water supply
becomes normal.
•
Check inlet valve
filter
•
Straighten the
water pipe
•
Check the other
taps in the room.
•
Wash and
straighten outlet
hose.
•
Wash drain pump
filter
25
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