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Fault
The programme does
not start.
The door cannot
be opened.
Cause and troubleshooting
You have not pressed
Press
.
▶
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 49
▶
is activated.
Check whether
▶
→ "Buttons", Page 25
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
The detergent drawer has not been pushed in as far
as it can go.
Push the detergent drawer in as far as it will go.
▶
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 57
If this indicator appears again, call our after-sales
3.
service.
→ "Customer Service", Page 75
Note: You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→ "Buttons", Page 25
is activated.
Rinse Hold
Continue the programme by selecting Spin or
▶
Drain and pressing
→ "Resuming the programme when the programme
status is Rinse Hold", Page 48
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 48
▶
Water level is too high.
Start the Drain programme.
▶
Power failure.
.
is activated.
.
Troubleshooting en
65
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