Siemens WM4HVEL9DN User Manual And Installation Instructions

Siemens WM4HVEL9DN User Manual And Installation Instructions

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WM4HVEL9DN
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User manual and installation instructions
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Summary of Contents for Siemens WM4HVEL9DN

  • Page 1 Washing machine WM4HVEL9DN User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   41 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 41 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   42 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 42 1.6 Safe cleaning and mainten-...
  • Page 3 15 Intelligent dosing system ..   50 18.7 Cleaning the water outlet 15.1 Filling the dispenser .... 50 hose at the siphon .... 62 15.2 Dispenser contents .... 50 18.8 Cleaning the water inlet fil- ter ........... 63 15.3 Basic dosage ...... 51 19 Troubleshooting.......    64 16 Home Connect ......
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Ensure that the inner diameter of ▶ Preventing material damage 2 Preventing material the water tap is at least 17 mm. Make sure that the length of the damage ▶ thread on the connection to the water tap is at least 10 mm. Follow these instructions to avoid ma- Preventing material damage If the water pressure is too high or...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and flashes.
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. 4.3 Requirements for the in- Washing machine stallation location Accompanying documents Note: Please read the information in Elbow for fixing the water out- the Safety → Page 4 and Preventing let hose material damage → Page 10 sections...
  • Page 14: Removing The Transit Bolts

    en Installation and connection Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, In a kitchen unit ¡ A niche width the appliance may tip over. of 60 cm is re- Always secure the feet of the appli- quired.
  • Page 15 Installation and connection en Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
  • Page 16: Connecting The Appliance

    en Installation and connection Water outlet connection types 4.5 Connecting the appliance This information is intended to help Connecting the water inlet hose you to connect this appliance to the Note: Please read the information in water outlet. the Safety → Page 4 and Preventing Note: Please read the information in material damage → Page 10 sections the Safety → Page 4 and Preventing...
  • Page 17: Aligning The Appliance

    Installation and connection en Screw the lock nuts tightly against 4.6 Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
  • Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Familiarising Yourself With

    Familiarising yourself with your appliance en 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 29 Programme selector...
  • Page 20 en Familiarising yourself with your appliance The selected programme setting is If a setting is activated, the display shown in the middle of the display. shows . The selection does not need to be confirmed again. Sub-menu The sub-menu closes automatically To select the settings you require, after a few seconds.
  • Page 21 Display en Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 h Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 h "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 22 en Display Display Designation Description Saving the pro- Save a programme → Page 47. gramme Set other programmes → Page 46. Other pro- grammes Childproof lock ¡ Lights up: The childproof lock is activ- ated. ¡ Flashes: The childproof lock is active and the programme selector has been adjusted.
  • Page 23 Display en Display Designation Description Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
  • Page 24 en Display Display Designation Description Dosage:_ 50% Dosing recom- The recommended dosage for detergent, mendation if intelligent dosage has been deactivated. → "Detergent dosage", Page 45 Note: The dosing recommendation indic- ates the load capacity that should be used for the relevant detergent dosage. The percentage refers to the maximum load capacity for the programme.
  • Page 25: Buttons

    Buttons en Buttons 7 Buttons With the button, you can open the sub-menu for additional programme set- Buttons tings. The additional programme settings are listed in the overview for the but- tons. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 29.
  • Page 26 en Buttons Button Selection Description (Spin Speed 0 – 1400 rpm Adjust the spin speed or deactivate Reduction) the spin cycle. If 0 is selected, the water is drained and the spin cycle is deactivated at the end of the washing cycle. The laundry stays wet inside the drum.
  • Page 27 Buttons en Button Selection Description Multiple selection Activate additional programme set- tings. → "Adjusting additional programme settings", Page 47 The additional programme settings can be found in this overview. (Prewash) ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash...
  • Page 28 en Buttons Button Selection Description The laundry is damp enough after washing that it needs to be hung out on a washing line.
  • Page 29 Programmes en ⁠ i-Dos  ⁠ /   ⁠ i-Dos  ⁠ /   ⁠ Easy-Iron ⁠ Water Plus ⁠ Silent Wash ⁠ ⁠ Rinse Hold ⁠ Extra Rinse ⁠ Stains ⁠ varioSpeed  1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes ⁠ i-Dos  ⁠ /   ⁠ i-Dos  ⁠ /   – Easy-Iron – Water Plus – Silent Wash – – Rinse Hold – Extra Rinse – Stains – varioSpeed  1400 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en i-Dos  ⁠ /   i-Dos  ⁠ /   Easy-Iron Water Plus Silent Wash Rinse Hold Extra Rinse Stains – varioSpeed  1200 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes – i-Dos  ⁠ /   – – i-Dos  ⁠ /   – – Easy-Iron – – Water Plus – Silent Wash – – – Rinse Hold – – Extra Rinse – – Stains – – varioSpeed  – Max. spin speed (rpm) –...
  • Page 33 Programmes en – – i-Dos  ⁠ /   – – – i-Dos  ⁠ /   – Easy-Iron – – Water Plus – – – Silent Wash – – – – – Rinse Hold – – Extra Rinse – – – Stains –...
  • Page 34 en Programmes i-Dos  ⁠ /   i-Dos  ⁠ /   – – Easy-Iron – – Water Plus Silent Wash – – Rinse Hold – – Extra Rinse Stains – – varioSpeed  1400 1000 Max. spin speed (rpm) – – Max. temperature (°C) Max.
  • Page 35 Programmes en – i-Dos  ⁠ /   – i-Dos  ⁠ /   – Easy-Iron Water Plus – Silent Wash – Rinse Hold Extra Rinse – Stains – varioSpeed  1200 1200 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 36 en Programmes – i-Dos  ⁠ /   – i-Dos  ⁠ /   – Easy-Iron – Water Plus Silent Wash – – Rinse Hold – Extra Rinse – Stains – varioSpeed  1200 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 37 Programmes en – i-Dos  ⁠ /   – i-Dos  ⁠ /   – Easy-Iron – Water Plus – Silent Wash – – Rinse Hold – Extra Rinse – Stains – varioSpeed  – Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 38 en Programmes – i-Dos  ⁠ /   – i-Dos  ⁠ /   – Easy-Iron Water Plus Silent Wash – Rinse Hold Extra Rinse Stains – – varioSpeed  1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 39 Programmes en i-Dos  ⁠ /   i-Dos  ⁠ /   Easy-Iron Water Plus Silent Wash Rinse Hold Extra Rinse Stains – varioSpeed  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 40 en Programmes ⁠ i-Dos  ⁠ /   ⁠ i-Dos  ⁠ /   – Easy-Iron – Water Plus ⁠ Silent Wash – ⁠ Rinse Hold ⁠ Extra Rinse – Stains ⁠ varioSpeed  1200 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 41: Accessories

    Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Pedestal with drawer Install the appliance at a WZWP20W raised height so that it can be easily loaded and...
  • Page 42: Laundry

    en Laundry Pull out the detergent drawer. Press (Start/Reload/Pause) to start the programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 46 Laundry 11 Laundry Laundry 11.1 Preparing the laundry Add washing powder to the manual dosing compartment.
  • Page 43: Sorting Laundry

    Laundry en – Some stubborn or dried-in stains To improve washing results and ▶ can be removed by washing prevent discolouration, sort the several times laundry according to the following criteria before washing. 11.2 Sorting laundry – Type of fabric and fibre type –...
  • Page 44: Detergents And Care

    en Detergents and care products Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡ only use liquid detergents that are Detergents and care products 12 Detergents and care self-flowing ¡...
  • Page 45: Detergent Dosage

    Detergents and care products en 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡ Degree of soiling a water hardness tester.
  • Page 46: Basic Operation

    en Basic operation Setting additional programmes Basic operation 13 Basic operation Set the ... further programme. Press to call up the sub- Basic operation menu for additional programmes. 13.1 Switching on the appli- ance Press ▶ Select a programme. Press Main menu to call up the main menu.
  • Page 47: Saving The Programme Settings

    Basic operation en ¡ To prevent creasing, take note of Adjusting additional programme the maximum load for the relevant settings programme → Page 29. Press to call up the sub-menu Requirement: Prepare and sort the for the additional programme set- laundry. tings. → "Laundry", Page 42 Select the programme settings.
  • Page 48: Starting The Programme

    en Basic operation manual dosing compartment. Do not 13.9 Adding laundry add any additional detergent to the Note: Please read the information in manual dosing compartment to avoid the Safety → Page 4 and Preventing overdosage and/or foaming. material damage → Page 10 sections Requirement: Find out the optimum to ensure that you use the appliance dosage for detergent and care safely.
  • Page 49: Unloading The Laundry

    Childproof lock en Wipe the rubber gasket dry and re- 13.12 Unloading the laundry move any foreign objects. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Open the door. Remove the laundry.
  • Page 50: Intelligent Dosing System

    en Intelligent dosing system So that the programme currently Pour liquid detergent and fabric running is not cancelled, the pro- softener into the relevant dis- gramme selector must be set to pensers. the initial programme. → "Detergent drawer", Page 19 goes out in the display. Intelligent dosing system 15 Intelligent dosing sys- The optimum quantities of liquid de-...
  • Page 51: Basic Dosage

    Home Connect  en Notes 15.3 Basic dosage ¡ Please note the safety precautions The basic dosage depends on the in this instruction manual and manufacturer's instructions for the de- make sure that they are also ob- tergent, the water hardness and the served when operating the appli- degree of soiling of the laundry.
  • Page 52: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Func- Tion

    en Home Connect Take note of the information in the Select Connect documents for your router. Confirm the message in the dis- flashes in the display. play. a The appliance attempts to connect flashes in the display. to your WLAN home network. a The appliance now sets up its own a If the display shows Connected Wi-Fi network with the name (SSID)
  • Page 53: Connecting Your Appliance To The Home Connect App

    Home Connect  en In the Home Connect app, enter only when your home photovoltaic the network name (SSID) and system can provide sufficient energy password (key) for your home net- or the energy tariff is good. work. Requirements Carry out the steps in the ¡...
  • Page 54: Activating Wi-Fi On The Appliance

    en Home Connect Press 16.7 Deactivating Wi-Fi on the a If the display shows Flex Start, appliance Flex Start is activated and the ap- Press and hold for at least pliance waits to be started by the 3 seconds. smart energy system (energy man- ager).
  • Page 55: Remote Diagnostics

    Basic settings en 16.10 Remote diagnostics Basic settings 17 Basic settings Customer Service can use Remote You can configure the appliance to Basic settings Diagnostics to access your appliance meet your needs. if you contact them, have your appli- ance connected to the Home Con- 17.1 Overview of the basic nect server and if Remote Dia- gnostics is available in the country in...
  • Page 56: Basic Settings

    en Cleaning and servicing Basic setting Description Basic setting Description  content Specify the dis- Software update Install the soft- penser content. ware update. → "Dispenser → Page 54 contents", Network settings Reset the net- Page 50 work settings.  basis Set the basic → Page 54 dosage. energy mngmt. Connect the ap- → "Detergent pliance to the en-...
  • Page 57: Cleaning The Drum

    Cleaning and servicing en 18.3 Cleaning the detergent Remove all de- Fresh deposits tergent residue, are easier to re- drawer spray residue or move without If you change detergent or the deter- other residues leaving any gent drawer is dirty, clean the deter- immediately.
  • Page 58 en Cleaning and servicing Unclip the detergent drawer lid ATTENTION! The pump unit con- and remove it. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶...
  • Page 59: Descaling

    Cleaning and servicing en 18.4 Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
  • Page 60 en Cleaning and servicing Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 61 Cleaning and servicing en Ensure that both impellers can Cleaning the drain pump turn. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The drain pump is empty. → Page 59 Since water may remain in the drain pump, remove the pump cap carefully.
  • Page 62: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Insert the maintenance flap and 18.7 Cleaning the water outlet lock it into place. hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
  • Page 63: Cleaning The Water Inlet Filter

    Cleaning and servicing en Reattach the water outlet hose and Remove the water inlet hose from secure the connection point using the tap. the hose clamp. Clean the filter with a small brush. 18.8 Cleaning the water inlet filter Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose.
  • Page 64: Troubleshooting

    en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 65 Troubleshooting en Fault Cause and troubleshooting The programme does You have not pressed  not start. Press ▶ Door is not closed. Close the door. Press to start the programme. Childproof lock is activated. → "Deactivating the childproof lock", Page 49 ▶ is activated. Check whether is activated.
  • Page 66 en Troubleshooting Fault Cause and troubleshooting The door cannot Open the door using the emergency release. ▶ be opened. → "Emergency release", Page 73 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
  • Page 67 Troubleshooting en Fault Cause and troubleshooting Water is not flowing Ensure that the water inlet hose is not kinked or ▶ in. Detergent is not jammed. being dispensed. The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry.
  • Page 68 en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 69 Troubleshooting en Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
  • Page 70 en Troubleshooting Fault Cause and troubleshooting The spin result is not Select the programmes that are suitable for the ▶ satisfactory. The laun- type of fabric. dry is too wet/too → "Programmes", Page 29 damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
  • Page 71 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
  • Page 72 en Troubleshooting Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 51 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 52...
  • Page 73: Transportation, Storage And Disposal

    Transportation, storage and disposal en Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 59 Requirement: The drain pump is Detach the hoses. empty. → Page 59 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶...
  • Page 74: Using The Appliance Again

    en Transportation, storage and disposal Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 75: Customer Service

    Customer Service en 21.1 Product number (E-Nr.) Customer Service 21 Customer Service and production number If you have any queries on use, are Customer Service (FD) unable to rectify faults on the appli- You can find the product number (E- ance yourself or if your appliance Nr.) and the production number (FD) needs to be repaired, contact Cus- on the appliance's rating plate.
  • Page 76 en Customer Service during operation and the tap turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.
  • Page 77: Consumption Values

    Consumption values en Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 78: Technical Specifications

    2014/53/EU. ¡ Maximum: A detailed RED Declaration of Con- 1000 kPa formity can be found online at (10 bar) www.siemens-home.bsh-group.com among the additional documents on Length of the wa- 150 cm the product page for your appliance. ter inlet hose Length of the wa- 150 cm...
  • Page 79: Declaration Of Conformity

    Declaration of Conformity en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 80 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001576210* 9001576210 (001126)

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