Troubleshooting; Customer Service; Accessories - Bosch HCP50652UC Use And Care Manual

Troubleshooting

You can often easily eliminate problems that may occur
on your own. Before calling customer service, take into
account the following information.
WARNING
RISK OF ELECTRIC SHOCK
Improper repairs are dangerous. Only an authorized
servicer may perform repairs and may replace damaged
connecting leads. Remove the fuse or deactivate the
breaker in the fuse box or breaker box if the appliance is
damaged. Call Customer Service.

Customer service

Our customer service department is there for you if your
appliance requires repair. When calling, please give the Pro-
duct Number (P-No.) and the Serial Number (S-No.) so that
we can offer you the best service. The identification plate
listing the numbers can be found inside of the appliance
(remove metal grease filter to find it).
So that you don't have to search for them when you need
them, you can enter your appliance information and the
customer service number here.
P-No.
Customer service O

Accessories

(not included in the delivery)
Accessories
Recirculation module
Charcoal filter
Flue duct
Page 14
S-No.
Material number
HCREC5UC
HCIFILTUC
HCPEXT5UC
Disruption Possible
cause
Appliance is Power outage
not working
Fuse blown
Lighting not Lights burnt out
working.
Please note that a service visit to provide instruction on the
use of the appliance is not covered by the warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book service or for product advice
US 800 944 2904
toll-free
Solution
Check whether other
kitchen appliances are
working
Check in the fuse box
whether the fuse for
the appliance is in
working order
The LED lights are re-
placeable by a service
technician only. See
the support contact in-
formation in Customer
Service section.