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Tetra
Power Supply GEPS24-25U-NA
®
Power Supply Specifications
Performance Data
Input Voltage (VAC)
Input Frequency (Hz)
Input Current (A)
THD
PF
Output Voltage (VDC)
Output Current (ADC)
Output Power (W)
Environmental Operating Temperature Range
Environmental Humidity (non-condensing)
Environmental Storage Temperature Range
Environmental Rating
Dimensions
Troubleshooting
Symptom
Solution
All letters are OFF
• Recycle AC power, turn it off, then turn on again.
• If still off, check the power supply DC output voltage using a voltmeter. It should be nominally 24V.
» If there is DC output, inspect and correct all DC wire damage/polarity issues; If no issue is found, replace the
» If there is no DC output, have a licensed electrician check the input AC voltage and if there is correct AC voltage,
» If there is no AC voltage, correct the upstream AC issue.
Some LEDs appear dim
• Ensure the overall length of the Tetra
• Ensure the length of supply wire is equal to or below the recommended remote mounting distance.
Some of the letters
• Inspect and correct the wires of the non-illuminated letters for damage/polarity issues; If no issues are found, see the
are not illuminated
troubleshooting solution for "All letters are OFF."
Shadows
• Re-route supply wire and secure to the back of the can with electrical grade RTV silicone. Adjust wire connector
orientation so that it does not cover any LEDs.
• Adjust LED layout to ensure uniformity of illumination of the face of the letter.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
This Class [A] RFLD complies with the Canadian standard ICES-005. Ce DEFR de la classe [A] est conforme à la NMB-005 du Canada.
This product is intended to be used as a lamp control gear that is installed after the mains control switch.
For the most up-to-date version of this installation guide, please visit https://products.gecurrent.com/sign-lighting
OFF-module string.
replace the power supply.
Conforms to the following standards:
www.gecurrent.com
© 2021 Current Lighting Solutions, LLC. All rights reserved. GE and the GE monogram are trademarks of the
General Electric Company and are used under license. Information provided is subject to change without
notice. All values are design or typical values when measured under laboratory conditions.
SIGN197 (Rev 02/08/21) GE2025-6710
Min
100
–
0.1 (277VAC)
–
0.9
23.0
–
–
-25°C
10%
-40°C
IP66 rated: must be protected from direct exposure to the weather
5.2 in. x 1.6 in. x 1.2 in. (133 mm x 30.5 mm x 40 mm)
LED System does not exceed the maximum load.
®
Installation Guide
Typical
Max
120-277
50/60
–
0.3 (100VAC)
–
–
24.0
–
–
+25°C
+50°C*
–
–
+70°C
*Maximum case temperature is 75°C
305
–
20
–
25.0
1.0
25
95%
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