Cherry ZF 5000 Operating Manual page 12

Restricted Manufacturer's Guarantee
Restricted Guarantee – statutory Guarantee: Please note that the Restricted
Manufacturer's Guarantee set out below applies in addition to your statutory guarantee and
neither replaces nor restricts it. Please contact the seller of this product with any claim based
on your statutory guarantee rights arising from the sale of consumer goods.
Guarantee rights: Cherry is a registered brand of ZF Electronics GmbH. With effect from
June 1, 2006, ZF Electronics GmbH ("ZF Electronics") grants the purchaser of this Cherry
product ("Product") a Restricted Manufacturer' Guarantee ("Guarantee") provided that this
Product is bought and used by the purchaser in his capacity as a consumer. Commercial
users of this Product or purchasers acting in their capacity as entrepreneurs are excluded
from the Guarantee as set out below. The granting of a guarantee and its contents for these
purchasers can be agreed with ZF Electronics individually at the contact address given in the
instructions for use.
The Guarantee is not transferable and is limited to the original purchaser.
This Guarantee applies only to Products bought in a member state of the European Union,
Iceland, Norway, Switzerland or Turkey and which were intended for sale in one of these
countries; it is valid and enforceable in these countries only.
Guarantee period: The Guarantee period begins on the date on which the Product is
purchased by an end customer (date of original proof of purchase) and runs for three (3)
years, or ninety (90) days for all media on which software for this Product is provided.
Claiming under the Guarantee: If you wish to make a claim under this Guarantee, you must,
within thirty (30) days of the occurrence of a defect, submit the following to an authorized
ZF Electronics customer service office: the Product and the original proof of purchase. This
must show the name and address of the authorized ZF Electronics salesperson and the date
and place of purchase as well as the unique product designation.
Responsibility for loss or damage to the Product is not transferred to ZF Electronics until the
product has reached ZF Electronics.
Guarantee benefits: Defects in the material, construction or processing of the hardware will
be remedied within the Guarantee period by ZF Electronics or by an authorized
ZF Electronics customer service office free of charge within a commercially acceptable period
by repair to the extent necessary to restore operation, or, should ZF Electronics at its own
discretion consider it necessary, by replacing the Product or parts of it.
If neither of these two possibilities is feasible, ZF Electronics will reimburse the customer the
purchase price paid. Replacement products may also be products which were state-of-the-art
at the time of the purchase of the Product to be replaced. ZF Electronics may use new,
refurbished or as-new products or parts for the repair and replacement of the Product. As far
as legally possible, ZF Electronics may choose between the possibilities mentioned above at
its own discretion.
Replaced parts or Products are guaranteed either until the end of the original Guarantee
period for the original Product or for three (3) months from the exchange of the parts or
Products, whichever Guarantee period is longer.
Exchanged or returned parts or pieces of equipment become the property of ZF Electronics.
Defects in parts subject to wear and tear, which by their nature have only a limited service life
(e.g. batteries or fuses), are not covered by the Guarantee. Products from third parties
supplied together with the Product under Guarantee are not covered by the Guarantee from
ZF Electronics.
Furthermore, the Guarantee does not cover normal wear and tear. Additionally, the
Guarantee from ZF Electronics does not apply if the defect is the result of disregard of the
instructions for use, improper or rough treatment or attempts at modification, e.g. using sharp
objects, bending, pressure or dropping, of unauthorized interference or attempts at
connection, unauthorized opening or repair or attempted repair with non-approved spare
parts, incorrect operation or faulty installation. Nor does the Guarantee cover cases where the
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