Samsung UE19ES4000W E-Manual page 188

Issues
The remote control does
not work.
The Cable/Set top box
remote control doesn't
turn the TV on or off, or
adjust the volume.
A "Mode Not
◀
Supported" message
appears.
Solutions and Explanations
● Replace the remote control batteries with the poles (+/–) in the right
direction.
● Clean the sensor's transmission window on the remote.
● Try pointing the remote directly at the TV from 5~6 feet away.
● Programme the Cable/Set top box remote control to operate the TV.
Refer to the Cable/Set top box user manual for the SAMSUNG TV
code.
● Check the supported resolution of the TV, and adjust the external
device's output resolution accordingly.
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