Honeywell TH6320WF01 User Manual
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Honeywell TH6320WF01 User Manual

Wi-fi programmable thermostat
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User Guide
Wi-Fi Programmable
Thermostat
RTH6500WF Wi-Fi Series

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Summary of Contents for Honeywell TH6320WF01

  • Page 1 User Guide Wi-Fi Programmable Thermostat RTH6500WF Wi-Fi Series...
  • Page 2 In the box you will find • Thermostat • Wallplate (attached to thermostat) • Screws and anchors • Quick Start Guide • Thermostat ID Card • Wire labels • User Guide • Quick Reference Card 69-2718EF—01...
  • Page 3 Welcome Congratulations on your purchase of a Honeywell Wi-Fi programmable thermostat. When registered to Honeywell’s Total Connect Comfort Solutions, you can remotely monitor and control the heating and cooling system in your home or business—you can stay connected to your comfort system wherever you go.
  • Page 4 This thermostat works with common 24 volt systems such as forced air, hydronic, heat pump, oil, gas, and electric. It will not work with millivolt systems, such as a gas fireplace, or with 120/240 volt systems such as baseboard electric heat. MERCURY NOTICE: Do not place your old thermostat in the trash if it contains mercury in a sealed tube.

  • Page 5: Table Of Contents

    Table of contents About your new thermostat Unregistering thermostat......42 Disconnecting Wi-Fi ........43 Controls and Home screen Special features ........45 quick reference ..........5 Setting functions and options ....48 Preset energy-saving schedules ....6 Appendices Installation Frequently asked questions ...... 55 Installing your thermostat ......
  • Page 6 Features of your Wi-Fi thermostat With your new thermostat, you can: • Connect to the Internet to monitor and control your heating/cooling system • View and change your heating/cooling system settings • View and set temperature and schedules • Receive alerts via email and get automatic upgrades Your new thermostat provides: • Smart Response Technology • Compressor protection...

  • Page 7: Controls And Home Screen Quick Reference

    Controls and home screen quick reference Once your Wi-Fi thermostat is installed, it will display the home screen. Portions of this display will change depending on how you are viewing it. Set up messages Wi-Fi status describe steps in the Temperature adjustment Wi-Fi set up process HOLD...

  • Page 8: Preset Energy-Saving Schedules

    Preset energy-saving schedules This thermostat is pre-set with energy-saving program settings for four time periods. Using the default settings can reduce your heating/cooling expenses by as much as 33% if used as directed. Savings may vary depending on geographic region and usage. To change the settings, see pages 39–41.
  • Page 9 Setting up your thermostat Setting up your Wi-Fi programmable thermostat is easy. It is preprogrammed and ready to go as soon as it is installed and registered. Install your thermostat. Connect your home Wi-Fi network. Register online for remote access. Before you begin, you may want to watch a brief installation video.

  • Page 10: Installing Your Thermostat

    Installing your thermostat You might need the following tools to install this thermostat: • No. 2 Phillips screwdriver • Drill and bits (3/16” for drywall, 7/32” for plaster) (optional) • Small pocket screwdriver • Hammer (optional) • Pencil • Electrical tape (optional) • Level (optional) 1 Switch OFF power to your heating/cooling system.
  • Page 11 Installing your thermostat 2 Remove old thermostat faceplate If you have an older thermostat with a and leave wires connected. sealed mercury tube, turn to page 2 for proper disposal instructions. 2a Take a picture of the wire connections for later reference. 2b If no wire is connected to a terminal labeled C or no C terminal exists on the old thermostat, view the...
  • Page 12 Installing your thermostat 3 Label wires. Do not label by wire color.Use Sticky tags the supplied sticky tags to label each wire as you disconnect it. Label wires according to the old thermostat terminal designations, Blank sticky not by wire color. tags Note: If no tag matches a wire...
  • Page 13 Installing your thermostat 5 Separate Wi-Fi thermostat and its Finger holds wallplate. Thermostat On your new thermostat, grasp the finger holds on the top and bottom of the wallplate with one hand and the thermostat (front) with the other hand. PULL HERE TO REMOVE Pull pieces apart.
  • Page 14 Installing your thermostat 6 Mount wallplate for Wi-Fi thermostat. Mount your new wallplate using screws and anchors included with the thermostat. If necessary: Wallplate Drill 3/16-in holes for drywall. Drill 7/32-in holes for plaster. Note: You may be able to use your existing wall anchors.
  • Page 15 Installing your thermostat Important! The Wi-Fi thermostat requires a C wire to operate. The C, or common, wire brings 24 VAC power to the thermostat. Many older mechanical or battery operated thermostats do not require a C wire. If you don’t have a C wire, try: • Looking for an unused wire that is pushed into the wall.
  • Page 16 Installing your thermostat Wiring (conventional system) Remove metal jumper only if you have both 7A Wire the Wi-Fi thermostat to your conventional system. R and RC wires a Starting with the C Wire, match the sticky tag on the wire to the terminal labels. You must have a C wire.
  • Page 17 Installing your thermostat Wiring (heat pump system only) Labels don’t match? See alternate wiring key on pages 18–19. 7B Wire Wi-Fi thermostat to your heat pump. a Starting with the C Wire, match the sticky tag on the wire to the terminal labels. You must have a C wire.
  • Page 18 Installing your thermostat Alternate wiring (conventional system) Use this if your wire labels don’t match the terminal labels. Note: You must have a C wire or equivalent. See page 13. W2 G W R RC CONVENTIONAL MCR33885 See key to –...
  • Page 19 Installing your thermostat Alternate wiring key (conventional system) Do not use K terminal. For future use. If your old thermostat had both R and RH wires, remove metal jumper. Connect the R wire to the RC terminal, and the RH wire to the R terminal. Remove metal jumper connecting R and RC only if you must connect both R and RC.
  • Page 20 Installing your thermostat Alternate wiring (heat pump system only) Use this if your wire labels don’t match the terminal labels. Note: You must have E AUX a C wire or equivalent. See page 13. G O/B R RC AUX/E HEAT PUMP MCR33886 See key to –...
  • Page 21 Installing your thermostat Alternate wiring key (heat pump system only) Do not use K terminal. For future use. If old thermostat has separate wires on AUX and E, place both wires into the E/AUX terminal. If old thermostat has wire on AUX with a jumper to E, place wire on E/AUX terminal. No jumper is required.
  • Page 22 Installing your thermostat 8 Insert quick reference card. Quick Fold quick reference card reference along score lines, and slide card it into the slot on the back of the thermostat. MCR33916 Back of thermostat MCR33858 69-2718EF—01...
  • Page 23 Installing your thermostat 9 Attach thermostat to wallplate. Align the thermostat to the wallplate and then snap into place. HOLD M33860 69-2718EF—01...
  • Page 24 Installing your thermostat 10 Switch heating/cooling system ON. Important! 10a Verify that the C wire is connected at the thermostat and at the heating/cooling system. 10b Make sure the heating/ cooling system door is firmly secured. 10c Switch power back ON for your heating/cooling system Circuit breaker Heating/cooling...
  • Page 25 Installing your thermostat 11 Set clock to current day and time. 11a Press to set clock. HOLD Day. 11b Press 11c Press to select the day of week. Done MCR33908 11d Press to save. (Press and hold a button to quickly change a setting.) HOLD MCR33909...
  • Page 26 Installing your thermostat 12 Determine your heating/cooling system type. Important! Heating/cooling system type must be set so that your thermostat operates properly and does not damage your system. 12a If your system type is conventional single stage (natural gas-powered single stage with a/c), continue to “Connecting to your Wi-Fi network”...
  • Page 27 Installing your thermostat Congratulations! Your thermostat is operational. 13 Test your thermostat System 13a Press the button to change to heating or cooling and begin operation. 13b For remote access to your thermostat, continue to “Connecting to your Wi-Fi MCR33880 network”...

  • Page 28: Connecting To Your Wi-Fi Network

    Connecting to your Wi-Fi network To complete this process, you must have a wireless device connected to your home wireless network. Any of these device types will work: • Tablet (recommended) • Laptop (recommended) • Smartphone If you get stuck... at any point in this procedure, restart the thermostat by removing the thermostat from the wallplate, wait for 10 seconds, and snap it back onto the wallplate.
  • Page 29 Connecting to your Wi-Fi network 1 Connect to your thermostat. 1a Make sure the thermostat displays Wi-Fi Setup. 1b On the wireless device (laptop, tablet, smartphone), view the list of available Wi-Fi HOLD networks. 1c Connect to the network called NewThermostat_123456 (the number will vary).
  • Page 30 Connecting to your Wi-Fi network 2 Join your home network. 2a Open your web browser to access the Thermostat Wi-Fi Setup page. The browser should automatically direct you to the correct page; if it does not, go to http://192.168.1.1 2b Find the name of your home network on this page and select it.
  • Page 31 Connecting to your Wi-Fi network Note: If your Wi-Fi network does not appear in the list on the Thermostat Wi-Fi Setup page: • Try performing a network rescan by pressing the Rescan button. This is helpful in areas with a lot of networks. • If you are connecting to a hidden network, then enter the network SSID in the textbox, select the encryption type from the drop down menu, and click on the Add button.
  • Page 32 Connecting to your Wi-Fi network 3 Make sure your thermostat is connected. While the connection is in process, your thermostat will flash Wait for up to 3 minutes. When the connection is complete, the display will show Wi-Fi Setup Connection Success. The Wi-Fi signal strength will appear in the top-right corner.

  • Page 33: Registering Your Thermostat Online

    Registering your thermostat online To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Use the following steps. 1 Open the Total Connect Comfort web site. Go to mytotalconnectcomfort.com View the Wi-Fi Thermostat Registration video at wifithermostat.com/videos 69-2718EF—01...
  • Page 34 Registering your thermostat online 2 Login or create an account. If you have an account, click Login – or – click Create An Account . 2a Follow the instructions on the screen. Check your email for an activation message from My Total Connect Comfort.
  • Page 35 Note: These IDs are listed on the ® U.S. Registered Trademark. Thermostat ID Card included in the © 2012 Honeywell International Inc. 69-2723EFS—01 M.S. 04-12 69-2723EFS-01 Printed in U.S.A. thermostat package. The IDs are not case sensitive.
  • Page 36 Registering your thermostat online 3b When the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCESS message. In the thermostat display, you will see Setup Complete for about 90 seconds. 69-2718EF—01...
  • Page 37 Registering your thermostat online 3c Also notice that your thermostat displays its signal strength. Congratulations! You’re done. You can now control your thermostat from anywhere through your tablet, laptop, or smartphone Total Connect Comfort free app is available for Apple iPhone , iPad ®...

  • Page 38: Setting The The Time And Day

    Setting the time and day Clock/Day/Schedule, then press 1 Press to set clock. Day, then press 2 Press to select HOLD the day of week. Done 3 Press to save. Note: If the Set Clock/Day/Schedule option is not displayed, press Done. If the display flashes Set Clock, the Note: thermostat will follow your settings for the...

  • Page 39: Setting The Fan

    Setting the fan to select On or Auto (toggle to Press re-select). Auto : Fan runs only when the heating or cooling system is on. Auto is the most commonly used setting. On: Fan is always on. MCR33895 Note: Options may vary depending on your heating/cooling equipment.

  • Page 40: Selecting System Mode

    Selecting system mode System Press to select: Heat: Controls only the heating system. Cool: Controls only the cooling system. Off: Heating/cooling systems are off. Auto: Selects heating or cooling depending on the indoor temperature. MCR33880 Em Heat (heat pumps with aux. heat): Note: Depending on how Controls auxiliary/emergency heat.

  • Page 41: Adjusting Program Schedules

    Adjusting program schedules Clock/Day/Schedule, then Schedule. 1 Press 2 Press to set your Monday (Mon) Wake time, then press Next. 3 Press to set the temperature for this period, then press Next. 4 Set time and temperature for the next time period (Leave).

  • Page 42: Overriding Schedules Temporarily

    Overriding schedules temporarily Press to immediately adjust the temperature. The new temperature will be maintained only HOLD until the next programmed time period begins. To cancel the temporary setting at any time, press Cancel. The program schedule will MCR33896 resume. 69-2718EF—01...

  • Page 43: Overriding Schedules Permanently

    Overriding schedules permanently HOLD 1 Press to permanently adjust the temperature. This will turn off the program schedule. HOLD 2 Press to adjust the temperature setting. The temperature you set will be maintained 24 hours a day until you Cancel MCR33897 manually change it or press resume the program schedule...

  • Page 44: Unregistering Thermostat

    Unregistering thermostat If you remove the thermostat from your Total Connect Comfort website account (for example, you’re moving and leaving the thermostat behind), the thermostat will display Register at Total Connect until it is re-registered. M33876 69-2718EF—01...

  • Page 45: Disconnecting Wi-Fi

    Disconnecting Wi-Fi Replacing your router If you disconnect the thermostat from your Wi-Fi network: 1 Enter system setup (see page 48). 2 Change setting 39 to 0 (see page 54). M33855 The screen will display Wi-Fi Setup. Re-connect to a Wi-Fi network by following the steps on page 26. Turning Wi-Fi off If you do not plan to control the thermostat remotely, you can remove the Wi-Fi Setup message from the screen:...
  • Page 46 Software updates Honeywell periodically issues updates to the software for this thermostat. The updates occur automatically through your Wi-Fi connection. All your settings are saved, so you will not need to make any changes after the update occurs. While the update is taking place, your thermostat screen...

  • Page 47: Special Features

    Smart Response Technology This feature allows the thermostat to “learn” how long the heating/cooling system takes to reach programmed temperature settings, so the temperature is reached at the time you set. For example: Set the Wake time to 6:00 am, and the temperature to 70°.
  • Page 48 Compressor protection This feature forces the compressor to wait a few minutes before restarting, to prevent equipment damage. M33882 The message Cool On (or Heat On for a heat pump) will flash during the wait time. 69-2718EF—01...
  • Page 49 Auto changeover This feature is used in climates where both air conditioning and heating are used on the same day. MCR33893 When the system is set to Auto, the thermostat automatically selects heating or cooling depending on the indoor temperature. Heat and cool settings must be at least 3 degrees apart.

  • Page 50: Setting Functions And Options

    Setting functions and options You can change options for a number of system functions. Available functions depend on the type of system you have. The functions, along with available options are described on pages 50–54. This thermostat is pre-set for a single-stage heating/cooling system. Setting function 1 for a heat pump will adjust the default settings.
  • Page 51 Setting functions and options 1 Press simultaneously and hold for approximately 3 seconds. The screen will change to display two numbers and HOLD the button designations will be Done, Back, blank, Next. Next 2 Press until you see the function number—the larger number on the left—...
  • Page 52 System setup (See page 48 for instructions.) Function Settings & Options Heat/cool: Gas, oil or electric heating with central air conditioning. Select System Heat pump: Heat pump without backup or auxiliary heat. Type Heat only: Gas, oil or hot water heat without central air conditioning. If you are not sure Heat only with fan: Gas, oil or electric heat without central air of your heating/...
  • Page 53 System setup (See page 48 for instructions.) Function Settings & Options Gas or oil heat: Use this setting if you have a gas or oil heating system Heating Fan (system controls fan operation). Control Electric heat: Use this setting if you have an electric heating system (thermostat controls fan operation).
  • Page 54 System setup (See page 48 for instructions.) Function Settings & Options Smart Response Technology See page 45 for more information. Fahrenheit Temperature For- Celsius mat (°F/°C) Program schedule is on (7-day programmable). Schedule Options Program schedule is off. Thermostat can not be programmed. 69-2718EF—01...
  • Page 55 System setup (See page 48 for instructions.) Function Settings & Options Device Name = Thermostat Basement Exercise Room Library Porch This name will Bathroom Family Room Living Room Rec Room identify the Bathroom 1 Fireplace Lower Level Sewing Room thermostat when Bathroom 2 Foyer Master Bath...
  • Page 56 System setup (See page 48 for instructions.) Function Settings & Options Wi-Fi is on and can be connected to a Wi-Fi network. Wi-Fi On/Off Wi-Fi is off. Thermostat cannot be connected to a Wi-Fi network. If you are not connecting the thermostat to a Wi-Fi network this will remove the text Wi-Fi Setup from the messaging center.

  • Page 57: Frequently Asked Questions

    Frequently asked questions Q Will my thermostat still work if I lose my Wi-Fi connection? : A Yes, the thermostat will operate your heating and/or cooling system with or without Wi-Fi. Q How do I find the password to my router? : A Contact the manufacturer of the router or check the router documentation.
  • Page 58 Frequently asked questions Q Where can I find my MAC ID and MAC CRC codes? : A The MAC ID and MAC CRC numbers are included on a card packed with the thermostat or on the back of the thermostat (visible when removed from wallplate). Each thermostat has a unique MAC ID and MAC CRC.
  • Page 59 Frequently asked questions Q I registered on the Total Connect Comfort website but was unable to login using my new account. : A Check your email and ensure that you received an activation email. Follow the instructions to activate your account and then login to the website. Q I have signed up on the Total Connect Comfort website and have not received a confirmation email.
  • Page 60 Troubleshooting Lost Signal If the no-Wi-Fi indicator displays in place of the Wi-Fi strength indicator in the upper right hand corner of the home screen: • Check another device to be sure Wi-Fi is working in your home; if not, call your Internet Service Provider.
  • Page 61 Troubleshooting Error Codes For certain problems, the thermostat screen will display a code that identifies the trouble. Initially, error codes are displayed alone in the time area of the screen; after a few minutes, the home screen is displayed and the code alternates with the time.
  • Page 62 Troubleshooting Error Code Action • Wait for 30 minutes, connection can take Router is not issuing several minutes. an IP address to the • If still no connection, remove thermostat thermostat. from wallplate for 10 seconds, then reconnect it (see page 26). • Verify your router is correctly setup to automatically give IP addresses. M33998 • Make sure the Internet cable is plugged No internet connection.

  • Page 63: Troubleshooting

    Troubleshooting If you have difficulty with your thermostat, please try the following suggestions. Most problems can be corrected quickly and easily. Display is • Check circuit breaker and reset if necessary. • Make sure power switch at heating and cooling system is on. blank • Make sure furnace door is closed securely. • Make sure C wire is connected (see page 13). Cannot change • Check Function 1: System Type to make sure it is set to match your heating and cooling equipment (see page 50).
  • Page 64 Troubleshooting Heat pump • Check Function 2: Heat Pump Changeover Valve to make sure it is properly configured for your system (see page 50). issues cool air in heat mode, or warm air in cool mode Heating or • Press System to set system to Heat. Make sure the temperature is set higher cooling system than the Inside temperature.
  • Page 65 Troubleshooting Heating system • Check Function 1: System Type to make sure it is set to match your heating and cooling equipment (see page 50). is running in cool mode Heating • Check Function 1: System Type to make sure it is set to match your heating and cooling equipment (see page 50).
  • Page 66 Glossary C wire The “C” or common wire brings 24 VAC power to the thermostat from the heating/cooling system. Some older mechanical or battery operated thermostats may not have this wire connection. It is necessary for establishing a Wi-Fi connection to your home network. Heat Pump heating/cooling system Heat pumps are used to heat and cool a home.
  • Page 67 Regulatory information FCC Compliance Statement (Part 15.19) (USA only) instructions, may cause harmful interference to radio This device complies with Part 15 of the FCC Rules. communications. However, there is no guarantee that Operation is subject to the following two conditions: interference will not occur in a particular installation.
  • Page 68 Regulatory information Thermostats Section 7.1.3 of RSS-GEN To comply with FCC and Industry Canada RF exposure Operation is subject to the following two conditions: limits for general population/ uncontrolled exposure, the 1 this device may not cause interference, and antenna(s) used for these transmitters must be installed 2 this device must accept any interference, including to provide a separation distance of at least 20 cm from interference that may cause undesired operation of the...

  • Page 69: Limited Warranty

    This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Honeywell that the defect or malfunction was caused by damage which occurred while the product was in the possession of a consumer.
  • Page 70 Golden Valley, MN 55422 wifithermostat.com ® U.S. Registered Trademark. Apple, iPhone, iPad, iPod touch and iTunes are trademarks of Apple Inc. All other trademarks are the property of their respective owners. © 2012 Honeywell International Inc. 69-2718EF—01 M.S. 08-12 Printed in U.S.A.

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