Whirlpool W10298599A Use & Care Manual page 18

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/help
If you experience
Washer not performing as expected (cont.)
Washer won't run or fill, Check for proper water supply.
washer stops working
Check proper electrical supply.
Normal washer operation.
Washer not loaded as recommended.
Not using HE detergent or using too
much HE detergent.
18
for assistance and to possibly avoid a service call.
Possible Causes
Solution
Both hoses must be attached and have water flowing to
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
Washer spins the load before filling to determine load size.
Remove several items, rearrange load evenly in
basket and add detergent. Close lid and press START/PAUSE.
Do not add more than 1 or 2 additional items after cycle
has started.
Do not add more water to the washer.
Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and following
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select SPIN ONLY.
Press START/PAUSE. Do not add more detergent.