AG Neovo HX-32E User Manual
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AG Neovo HX-32E User Manual

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HX-32E, HX-42E & HX-55E LCD Display
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Summary of Contents for AG Neovo HX-32E

  • Page 1 HX-32E, HX-42E & HX-55E LCD Display User Manual...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Contents SAFETY INFORMATION ................1 Federal Communications Commission (FCC) Notice (U.S. Only) ............1 Polish Center for Testing and Certification Notice ..................2 Electric, Magnetic and Electromagnetic Fields (“EMF”) ................3 Information for U.K. only ........................... 3 North Europe (Nordic Countries) Information ...................
  • Page 3 TABLE OF CONTENTS 2.3.3 Using HDMI Video Input ......................35 2.3.4 Using SDI Input ........................36 2.4 Connecting Audio Equipment ......................38 2.4.1 Connecting an External Audio Device ..................38 2.5 Connecting Multiple Displays in a Daisy-chain Configuration ............39 2.5.1 Display Control Connection .....................
  • Page 4 TABLE OF CONTENTS CHAPTER 7: SPECIFICATIONS ..............89 7.1 Display Specifications ........................89 7.2 Display Dimensions ..........................91...

  • Page 5: Safety Information

    SAFETY INFORMATION Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 6: Polish Center For Testing And Certification Notice

    SAFETY INFORMATION Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, display, printer, and so on) should have the same power supply source.

  • Page 7: Electric, Magnetic And Electromagnetic Fields ("Emf")

    SAFETY INFORMATION Electric, Magnetic and Electromagnetic Fields (“EMF”) • We manufacture and sell many products targeted at consumers, which, like any electronic apparatus, in general have the ability to emit and receive electromagnetic signals. • One of our leading Business Principles is to take all necessary health and safety measures for our products, to comply with all applicable legal requirements and to stay well within the EMF standards applicable at the time of producing the products.
  • Page 8 SAFETY INFORMATION If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3-pin plug fitted in its place. If the mains plug contains a fuse, this should have a value of 5A. If a plug without a fuse is used, the fuse at the distribution board should not be greater than 5A.

  • Page 9: North Europe (Nordic Countries) Information

    SAFETY INFORMATION North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA.

  • Page 10: Turkey Rohs

    SAFETY INFORMATION End of Life Directives-Recycling Your new Public Information Display contains several materials that can be recycled for new users. Please dispose of according to all Local, State, and Federal laws. Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

  • Page 11: Precautions

    PRECAUTIONS CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN Symbols used in this manual This icon indicates the existence of a potential hazard that could result in personal injury or damage to the product. This icon indicates important operating and servicing information. Notice •...

  • Page 12: Cautions When Using

    PRECAUTIONS Cautions When Using • Use only the power cord supplied with the LCD display. • The power outlet should be installed near the LCD display and Warning: be easily accessible. • If an extension cord is used with the LCD display, ensure that the Unplug the power cord from the power outlet and total current consumption plugged into the power outlet does not...

  • Page 13: Notice For The Lcd Display

    PRECAUTIONS Notice for the LCD Display • In order to maintain the stable luminous performance, it is recommended to use low brightness setting. • Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD display may decrease with time.

  • Page 14: Chapter 1: Product Description

    Remote control is shipped with the supplied AAA batteries. HX-32E ♦ For all other regions, apply a Quick Start Guide HX-32E LED-Backlit Display power cord that conforms to HX-32E_Quick Guide_V010 www.agneovo.com the AC voltage of the power socket and has been approved...

  • Page 15: Preparing For The Installation

    PRODUCT DESCRIPTION 1.2 Preparing for the Installation • Due to the high power consumption, always use the plug exclusively designed for this product. If an extended line is Warning: required, please consult your service agent. • The product should be installed on a flat surface to avoid tipping. ♦...

  • Page 16: Wall Mounting Installation

    To wall-mount the LCD display, screw the mounting bracket to the solid wall strong enough to bear VESA holes at the rear of the LCD display. its weight. HX-32E ♦ Lay a protective sheet on a 400mm table, which was wrapped...

  • Page 17: Vesa Grid

    To lessen the probability of injury and damage resulting from fall of minimum weight/load: the display in case of earthquake or other natural disaster, be sure HX-32E=21.2 kg / to consult the bracket manufacturer for installation location. HX-42E=30.8 kg / HX-55E=47.5 kg...

  • Page 18: Mounting In Portrait Position

    1.5 Mounting in Portrait Position This display can be installed in portrait position. Remove the table stand, if attached. To change the display orientation from a landscape orientation to portrait orientation, rotate the device 90 degrees counter-clockwise as illustrated below. HX-32E HX-42E HX-55E...

  • Page 19: Lcd Display Overview

    PRODUCT DESCRIPTION 1.6 LCD Display Overview 1.6.1 Control Panel HX-32E MUTE INPUT MENU HX-42E MUTE INPUT MENU...
  • Page 20 PRODUCT DESCRIPTION HX-55E MUTE INPUT MENU HX-32E/HX-42E/HX-55E...
  • Page 21 PRODUCT DESCRIPTION [ ] Down [ ] Power Move the highlight bar down to adjust Turn the display on or put the display the selected item while OSD menu is to standby. MUTE MENU Switch the audio mute ON/OFF. • Close the OSD menu while OSD INPUT menu is on.

  • Page 22: Input/Output Terminals

    PRODUCT DESCRIPTION 1.6.2 Input/Output Terminals HX-32E 11 12 15 16 HX-42E 11 12 15 16...
  • Page 23 PRODUCT DESCRIPTION HX-55E 11 12...
  • Page 24 PRODUCT DESCRIPTION SDI IN COMPONENT VIDEO Use to connect SDI cable for SDI input Component YPbPr video source input. signal. CVBS OUT CVBS video source output. SDI OUT Use to connect SDI cable for SDI Y/CVBS IN output signal. CVBS video source input. AC IN PC Audio In AC power input from the wall outlet.

  • Page 25: Remote Control

    PRODUCT DESCRIPTION 1.7 Remote Control 1.7.1 General Functions POWER Turn the display on or to put the display into standby mode. PLAY Control playback in multimedia mode. ] SOURCE Choose input source. Press the button to choose from USB, Network, HDMI 1, HDMI 2, DisplayPort, SDI, DVI-D, YPbPr, AV, or VGA.

  • Page 26: Id Remote Control

    PRODUCT DESCRIPTION 1.7.2 ID Remote Control To set the remote control ID: Press the ID button. The red LED blinks You can set the remote control ID when you twice. want to use this remote control on one of several Press the ID SET button for 3 seconds different displays.

  • Page 27: Inserting The Batteries In The Remote Control

    PRODUCT DESCRIPTION 1.7.3 Inserting the Batteries in the Remote Control Caution: The remote control is powered by two 1.5V AAA batteries. The incorrect use of batteries can To install or replace batteries: result in leaks or bursting. Be sure to follow these instructions: Press and then slide the cover to open it.

  • Page 28: Chapter 2: Making Connections

    Connect one end of the power cord to the AC IN connector at the rear of the LCD display. Connect the other end of the power cord to a power outlet or a power supply. Set the Main Power switch to ON. HX-32E HX-42E...
  • Page 29 MAKING CONNECTIONS HX-55E Caution: ♦ Make sure that the LCD display is not connected to the power outlet before making any connections. Connecting cables while the power is ON may cause electric shock or personal injury. ♦ When unplugging the power cord, hold the power cord by the plug head. Never pull by the cord.

  • Page 30: Connecting A Computer

    VGA OUT (D-Sub) connector of the computer. For audio input, connect one end of an audio cable to the AUDIO IN connector of the LCD display and the other end of an audio cable to the AUDIO OUT connector of the computer. HX-32E AUDIO IN Computer...

  • Page 31: Using Dvi Input

    DVI OUT connector of the computer. For audio input, connect one end of an audio cable to the AUDIO IN connector of the LCD display and the other end of an audio cable to the AUDIO OUT connector of the computer. HX-32E AUDIO IN Computer...
  • Page 32 MAKING CONNECTIONS HX-42E AUDIO IN Computer DVI IN AUDIO OUT DVI OUT HX-55E AUDIO IN Computer DVI IN AUDIO OUT DVI OUT...

  • Page 33: Using Hdmi Input

    Using HDMI Input Connect one end of an HDMI cable to the HDMI1 IN/ HDMI2 IN connector of the LCD display and the other end of an HDMI cable to the HDMI OUT connector of the computer. HX-32E Computer HDMI IN...

  • Page 34: Using Displayport Input

    Using DisplayPort Input Connect one end of a DisplayPort cable to the DisplayPort IN connector of the LCD display and the other end of a DisplayPort cable to the DisplayPort OUT connector of the computer. HX-32E Computer DisplayPort IN DisplayPort OUT...
  • Page 35 MAKING CONNECTIONS HX-42E Computer DisplayPort IN DisplayPort OUT HX-55E Computer DisplayPort IN DisplayPort OUT...

  • Page 36: Connecting External Equipment (Video Player)

    COMPONENT OUT connector of the video player. For audio input, connect one end of an audio cable to the AUDIO IN connector of the LCD display and the other end of an audio cable to the AUDIO OUT connector of the video player. HX-32E AUDIO AUDIO...

  • Page 37: Using Video Source Input

    COMPONENT VIDEO/CVBS OUT port of the video player. For audio input, connect one end of an audio cable to the AUDIO IN connector of the LCD display and the other end of an audio cable to the AUDIO OUT connector of the video player. HX-32E AUDIO AUDIO...
  • Page 38 MAKING CONNECTIONS HX-42E AUDIO AUDIO Video Player Y/CVBS IN CVBS OUT COMPONENT VIDEO/ CVBS OUT HX-55E AUDIO AUDIO Video Player Y/CVBS IN CVBS OUT COMPONENT VIDEO/ CVBS OUT...

  • Page 39: Using Hdmi Video Input

    Connect one end of an HDMI cable to the HDMI1 IN/ HDMI2 IN connector of the LCD display and the other end of an HDMI cable to the HDMI OUT connector of the video player. HX-32E HDMI1 IN / HDMI2 IN...

  • Page 40: Using Sdi Input

    Using SDI Input Connect one end of a SDI cable to the SDI IN connector of the LCD display and the other end of a SDI cable to the SDI OUT connector of the video player or security camera. HX-32E Security Camera...
  • Page 41 MAKING CONNECTIONS HX-42E SDI IN Security Camera Video Player SDI OUT SDI IN HX-55E SDI IN Security Camera Video Player SDI OUT SDI IN...

  • Page 42: Connecting Audio Equipment

    Connecting an External Audio Device Connect one end of an audio cable to the AUDIO OUT connector of the LCD display and the other end of an audio cable to the AUDIO IN connector of the audio device. HX-32E AUDIO OUT Audio Device...

  • Page 43: Connecting Multiple Displays In A Daisy-Chain Configuration

    MAKING CONNECTIONS 2.5 Connecting Multiple Displays in a Daisy-chain Configuration You can interconnect multiple displays to create a daisy-chain configuration for applications such as a video wall. Caution: To avoid unnecessary strain on the bezel, it is highly recommended to keep a minimum space of 0.5mm in which a business card is able to slip between all displays on all sides.
  • Page 44 MAKING CONNECTIONS Connect the DisplayPort OUT connector of DISPLAY 1 to the DisplayPort IN connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 [DisplayPort] [DisplayPort IN] [DisplayPort OUT] [DisplayPort IN] Note: ♦ Before selecting the DisplayPort 1.1a (DisplayPort Ver. > 1.1a) version, make sure the Tiling mode > Enable setting is set to Off.

  • Page 45: Analogue Video Connection

    MAKING CONNECTIONS 2.5.3 Analogue Video Connection Connect the DVI OUT connector of DISPLAY 1 to the VGA IN connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 [VGA] [VGA IN] [DVI OUT] [VGA IN] 2.6 IR Connection Connect the IR sensor cable to the IR IN connector of the LCD display. External IR Receiver DISPLAY...

  • Page 46: Ir Pass-Through Connection

    MAKING CONNECTIONS 2.7 IR Pass-Through Connection Connect one end of an IR extender cable to the IR OUT connector of the LCD display and the other end of an IR extender cable to the IR IN connector of the video player. DISPLAY Video Player [IR OUT]...

  • Page 47: Chapter 3: Using The Lcd Display

    CHAPTER 3: USING THE LCD DISPLAY 3.1 Turning on the Power POWER button Plug the power cord to a power Note: outlet or power supply. ♦ The LCD display still consumes Set the Main Power switch to power as long as the power cord is connected to the power outlet.

  • Page 48: Adjusting The Volume

    USING THE LCD DISPLAY 3.3 Adjusting the Volume Note: ♦ After pressing the button, the volume icon is displayed on the screen VOLUME buttons automatically. ♦ Press the button to mute the Press the button to adjust the volume. audio. 3.4 Changing the Picture Format Note: The available picture formats...

  • Page 49: Using The Quick Menu

    USING THE LCD DISPLAY 3.5 Using the Quick Menu Note: The available picture styles include: ♦ Personal: Apply your personalised picture settings. ♦ Vivid: Rich and dynamic settings, ideal for daytime viewing. ♦ Natural: Natural picture settings. ADJUST button ♦ Standard: Default settings that suit most environments and types of video.
  • Page 50 USING THE LCD DISPLAY • Audio out: Press the , button to adjust the value. • Picture format: Note: ♦ For the available Picture Auto Movie expand 16:9 formats, see page 44. Wide screen Unscaled Press the , button to choose an option, then press the button.

  • Page 51: Playing Multimedia Files Via Local Area Network

    USING THE LCD DISPLAY 3.6 Playing Multimedia Files via Local Area Network To play files via Local Area Network, you will need: • A wired home network, connected with a Universal Plug and Play (uPnP) router. • Optional: A LAN cable that connects your display to your home network. •...

  • Page 52: How To Use Dlna-Dmp

    USING THE LCD DISPLAY Set Up Media Sharing Install a media server on your computer to share media files. These are some media servers: • For PC: Windows Media Player 11 (or higher) or TVersity • For Mac: Twonky Switch on media streaming on your computer using the media server. For more information on how to set up the media server, refer to the website of the media server.

  • Page 53: How To Use Dlna-Dmr From Pc

    USING THE LCD DISPLAY 3.6.3 How to Use DLNA-DMR from PC Press the button. Then choose Network and press the button. Picture View Network Settings Sound Network Configuration Tiling Static IP Configuration General Settings Digital Media Render... Network Wake On LAN Network Name Set the Digital Media Renderer -DMR setting to On.

  • Page 54: Playing Multimedia Files From Usb Device

    • To clear the list of offline media servers, press the button. Then, choose Clear offline servers and press the button. 3.7 Playing Multimedia Files from USB Device Connect your USB device to the USB connector on the LCD display. HX-32E HX-42E HX-55E...
  • Page 55 USING THE LCD DISPLAY Press the button. Then choose USB, and press the button. Network HDMI 1 HDMI 2 Display Port DVI-D YPbPr Press the button to enter the USB mode. USB device 1 By default, it displays the files in Folder view. Movie Video_001.mp4 Music...

  • Page 56: Play Options

    USING THE LCD DISPLAY 3.8 Play Options 3.8.1 Playing Music Files Choose Music in the top bar. Music Choose one music track, and press the button. Others 1. Song_001 03:09 2. Song_002 03:32 3. Song_003 04:15 4. Song_004 03:15 Music > Song_001.mp3 Info Play All Sort...

  • Page 57: Playing Movie Files

    USING THE LCD DISPLAY 3.8.2 Playing Movie Files Choose Movie in the top bar. Movie Choose a video, and press the button. Others Video_001.mp4 Video_002.mp4 Video_003.mp4 01:10:03 01:50:03 00:30:15 1020.51MB 1785.41MB 458.20MB 2017-03-28 2017-03-28 2017-03-28 Movie > Video_001.mp4 Info Play All USB device Options •...

  • Page 58: Playing Photo Files

    USING THE LCD DISPLAY 3.8.3 Playing Photo Files Choose Photo in the top bar. Photo Choose a photo thumbnail, then press the button. Apr. 28.2018 Photo > Img_001.jpg Info Play All Sort USB device Options Start a Slideshow button to Play All. If there are multiple photos in a folder, choose a photo.

  • Page 59: Chapter 4: On Screen Display Menu

    CHAPTER 4: ON SCREEN DISPLAY MENU 4.1 Using the OSD Menu Operation Menu Navigation Control Panel Remote Control Press the MENU Display the main menu screen. Press the button. button. Picture PC Or Video Sound Picture Mode Tiling Restore Default Mode General Settings Brightness Network...
  • Page 60 ON SCREEN DISPLAY MENU Operation Menu Navigation Control Panel Remote Control Exit the submenu. Press the button Press the button to return to to return to the the previous menu. previous menu. Close the OSD window. Press the MENU Press the button button again.

  • Page 61: Osd Menu Tree

    ON SCREEN DISPLAY MENU 4.2 OSD Menu Tree Picture PC Or Video Sound Picture Mode Tiling Restore Default Mode General Settings Brightness Network Contrast Backlight Colour Temp. Sharpness Gamma Saturation Tint Main Menu Submenu Remarks 1. Picture • PC Or Video See page 59.
  • Page 62 ON SCREEN DISPLAY MENU Main Menu Submenu Remarks 3. Tiling • Tiling Mode See page 65. • H Mnitors • V Monitors • Position • Frame Comp. 4. General settings • Language See page 67. • Logo • Information OSD •...

  • Page 63: Chapter 5: Adjusting The Lcd Display

    CHAPTER 5: ADJUSTING THE LCD DISPLAY 5.1 Picture Settings 1 Press the MENU button on the control Picture PC Or Video panel or the button on the remote Sound Picture Mode control to call out the OSD window. Tiling Restore Default Mode General Settings Brightness 2 Select Picture, then press the INPUT...
  • Page 64 ADJUSTING THE LCD DISPLAY Item Function Operation Range Press the button on the Adjust the difference between the 0 to 100 control panel or the / button on the black level and the white level. remote control to adjust the value. Original Setting High Setting Low Setting...
  • Page 65 ADJUSTING THE LCD DISPLAY Item Function Operation Range Press the button on the Adjust the non-linear setting for Gamma control panel or the / button on the picture luminance and contrast. remote control to select the setting. Adjust the colour saturation of the Press the button on the Saturation...
  • Page 66 ADJUSTING THE LCD DISPLAY Item Function Operation Range Noise Reduction Off Noise Reduction On • MPEG Artifact Reduction: Smoothen transitions and haziness in the digital picture. Advanced • Advanced Sharpness: Enable superior sharpness, especially on lines and contours in the picture.

  • Page 67: Sound Settings

    ADJUSTING THE LCD DISPLAY 5.2 Sound Settings 1 Press the MENU button on the control Picture Sound Mode panel or the button on the remote Sound Restore Default Mode control to call out the OSD window. Tiling Bass General Settings Treble 2 Select Sound, then press the INPUT Network...
  • Page 68 ADJUSTING THE LCD DISPLAY Item Function Operation Range Press the button on the Volume Adjust the audio volume. 0 to 100 control panel or the / button on the remote control to adjust the value. Press the button on the •...

  • Page 69: Tiling Settings

    ADJUSTING THE LCD DISPLAY 5.3 Tiling Settings 1 Press the MENU button on the control Picture Tiling Mode panel or the button on the remote Sound H Monitors control to call out the OSD window. Tiling V Monitors General Settings Position 2 Select Tiling, then press the INPUT Network...
  • Page 70 ADJUSTING THE LCD DISPLAY Item Function Operation Range Press the button on the Adjust the position of this display in the screen matrix. Please see the 0 to 100 control panel or the / button on the Example1 for reference. remote control to adjust the value.

  • Page 71: General Settings

    / button on Português the remote control to select the setting. 日本語 When enabled, the AG Neovo logo will be Logo shown on the startup screen. When this function is enabled and the display is turned on while in standby mode,...
  • Page 72 ADJUSTING THE LCD DISPLAY Item Function Operation Range • Mode: Set the “Anti-Burn-in” mode. Anti-Burn-in • Interval (HOURS): Set the interval time in hours between activating the Anti- Burn-in function. Enable or disable HDMI Consumer Electronics Control control. If the setting is set to On, you can control Alink the connected HDMI CEC-compatible device on the same power on or power off...
  • Page 73 ADJUSTING THE LCD DISPLAY Item Function Operation Range Set the DisplayPort version to 1.1a or 1.2. This setting is only valid on DisplayPort input and output as follows. • 1.1a: Switch DisplayPort Ver. to 1.1a(default), then the DisplayPort output DisplayPort 1.1a is the clone of the DisplayPort input.
  • Page 74 ADJUSTING THE LCD DISPLAY Item Function Operation Range Choose to enable or disable the button function of the remote control. • Unlock: Enable the button function of the remote control. Unlock • Lock all: Lock all button functions of the remote control.
  • Page 75 ADJUSTING THE LCD DISPLAY Item Function Operation Range HDMI1 a) Press the button on the HDMI2 control panel or the / button on the remote control to select • Failover1~Failover7: If you have set the DisplayPort the setting. General Settings > Status to Failover, Source Detect configure up to 7 failover signal sources in...
  • Page 76 ADJUSTING THE LCD DISPLAY Item Function Operation Range a) Press the button on the control panel or the / button on the remote control to set hours and minutes. b) Press the button on the control panel or the Cancel Clock •...
  • Page 77 ADJUSTING THE LCD DISPLAY Item Function Operation Range a) Press the button on the control panel or the / button on the remote control to set hours and minutes. b) Press the button on • On Time: Set time when the schedule is the control panel or the Cancel turned on.
  • Page 78 ADJUSTING THE LCD DISPLAY Item Function Operation Range • Play setting: Choose the file to be included in the playlist. Note: ♦ Each playlist supports up to 30 files. ♦ Playlist will not be cleared after Factory settings. You have to manually remove the files or delete usb_schedulinglist.txt on the USB disk drive.
  • Page 79 ADJUSTING THE LCD DISPLAY Item Function Operation Range Set the cooling fan operation. • Off: Cooling fan is turned off. • On: Cooling fan is turned on all the time during the LCD display is in operation. • Auto: Cooling fan turns on when the LCD display temperature reaches 60°C (140°F).

  • Page 80: Network Settings

    ADJUSTING THE LCD DISPLAY 5.5 Network Settings 1 Press the MENU button on the control Picture View Network Settings panel or the button on the remote Sound Network Configuration control to call out the OSD window. Tiling Static IP Configuration General Settings Digital Media Render...
  • Page 81 ADJUSTING THE LCD DISPLAY Item Function Operation Range a) Press the button on the control panel or the / button on the remote control to select the item. b) Then press the INPUT button on the control panel or the button on the remote control to confirm the selection.
  • Page 82 ADJUSTING THE LCD DISPLAY Item Function Operation Range a) Press the INPUT button on the control panel or the button on the remote control on the network name field to open the on-screen keyboard. b) Use the on-screen keyboard to enter the name: i) Press the button...

  • Page 83: Chapter 6: Appendix

    CHAPTER 6: APPENDIX 6.1 Warning Messages Warning Messages Cause Solution The resolution or the refresh rate of • Change the resolution or the the graphics card of the computer refresh rate of the graphics Cannot display this video mode is set too high. card.

  • Page 84: Usb Device Compatibility

    APPENDIX 6.2 USB Device Compatibility USB Video Subtitle Formats (for language subtitles, etc.). Max. Bit File Video Maximum Max. Frame Rate Rate Container Audio codec Extensions codec resolution (fps) (Mbps) MPEG-1 1920x1080 25p,30p,50i,60i MPEG- 1(L1&L2), MPEG-2 1920x1080 25p,30p,50i,60i .mpg MPEG-4 MPEG-1,2,2.5 1920x1080 25p,30p,50i,60i...
  • Page 85 APPENDIX Max. Bit File Video Maximum Max. Frame Rate Rate Container Audio codec Extensions codec resolution (fps) (Mbps) MPEG- 1(L1&L2), 1920x1080i@field MPEG-1,2,2.5 rate=50, 60Hz 1920x1080p@frame .m2ts AVCHD AAC/HE-AAC rate=24, 25,30Hz .mts (v1&v2), 1280x720p @ frame AC3,E-AC3, rate=50, 60Hz Dolby Pulse .m4v H.264 1920x1080...
  • Page 86 APPENDIX USB Multimedia Formats Frequency Max. Bit Rate File Maximum Container Video codec Audio codec Extensions resolution (kHz) (Mbps) MPEG-1,2,2.5 .mp3 .wma (V2 up to .asf V9.2) WMA,WMA .wma WMA Pro .wav(PC) LPCM LPCM .aif(mac) LPCM LPCM .aiff(mac) .aac AAC,HE- .mp4 1024 AAC(v1&v2)

  • Page 87: Supported Resolution

    APPENDIX 6.3 Supported Resolution VGA Resolution: Active Resolution Standard Refresh Rate Pixel Rate Aspect Ratio Stand for Mode Resolution H Pixels V Lines 60 Hz 25.175 MHz 72 Hz 31.5 MHz Video Graphic Array 75 Hz 31.5 MHz Wide Video Graphic WVGA 70 Hz 33.75 MHz...

  • Page 88: Cleaning

    APPENDIX General guidelines: • The PC text quality is optimum in HD 1080 mode (1920 x 1080, 60Hz). • Your PC display screen might appear different depending on the manufacturer (and your particular version of Windows). • Check your PC instruction book for information about connecting your PC to a display. •...

  • Page 89: Troubleshooting

    APPENDIX 6.5 Troubleshooting Symptom Possible Cause Remedy No picture is displayed • The main power switch on 1 Plug in the power cord. the back of the display is not 2 Make sure the power switch is switched on. switched on. •...

  • Page 90: Transporting The Lcd Display

    6.6 Transporting the LCD Display To transport the LCD display for repair or shipment, place the display in its original packaging carton. HX-32E 1 Place the LCD display inside the supplied protective bag. 2 Place the lower foam cushion inside the box (a).
  • Page 91 APPENDIX HX-42E 1 Place the LCD display inside the supplied protective bag. 2 Place the lower foam cushions inside the box (a). 3 Place the LCD display down in the box (b). 4 Place the upper foam cushions on the top of the LCD display (c). 5 Place the accessories on the designated area (if necessary).
  • Page 92 APPENDIX HX-55E 1 Place the LCD display inside the supplied protective bag. 2 Place the lower foam cushion inside the lower box (a). 3 Place the LCD display down in the lower box (b). 4 Place the upper foam cushion on the top of the LCD display (c). 5 Place the accessories on the designated area (if necessary).
  • Page 93 CHAPTER 7: SPECIFICATIONS 7.1 Display Specifications HX-32E HX-42E HX-55E Panel Panel Type LED-Backlit TFT LCD LED-Backlit TFT LCD LED-Backlit TFT LCD (VA Technology) (IPS Technology) (IPS Technology) Panel Size 31.5" 41.9" 54.6" Max. Resolution FHD 1920 x 1080 FHD 1920 x 1080...
  • Page 94 SPECIFICATIONS HX-32E HX-42E HX-55E Storage Conditions Temperature -20°C-60°C (-4°F-140°F) -20°C-60°C (-4°F-140°F) -20°C-60°C (-4°F-140°F) Humidity 5%-90% (non-condensing) 5%-90% (non-condensing) 5%-90% (non-condensing) Mounting VESA FPMPMI Yes (400 x 200 mm) Yes (200 x 200 mm) Yes (400 x 400 mm) Security Kensington Security...
  • Page 95 SPECIFICATIONS 7.2 Display Dimensions HX-32E (outline dimension) 75.1 178.8 178.8 757.6 (opening dimension) 37.8 28.1 701.4 SDI MODULE M6XL10-4PCS 28.1 Key button 165.1 509.9 82.6 Power switch AC IN/OUT HX-42E 83.0 (outline dimension) 987.2 393.6 393.6 200.0 (opening dimension) 28.1 931.0...
  • Page 96 (opening dimension) 1212.6 28.1 28.1 Key button 286.4 286.4 AC IN/OUT Power switch AG Neovo Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan. Copyright © 2021 AG Neovo. All rights reserved. HX-32E/42E/55E Eprel registration number: 444210/444219/444232 HX-32E/HX-42E/HX-55E_UM_V011...

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