Assistance Or Service - Whirlpool 8578902A Use And Care Manual

Is the dryer located in a closet?
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum
of 1" (2.5 cm) of airspace, and, for most installations, the rear
of the dryer requires 5" (12.7 cm). See "Installation
Instructions."
Has the Air Only temperature setting been selected?
Select the right cycle for the types of garments being dried.
See "Additional Features."
Is the load too large and heavy to dry quickly?
Separate the load to tumble freely.
Cycle time too short
WARNING
Excessive Weight Hazard
Use two or more people to move and install dryer.
Failure to do so can result in back or other injury.
Is the automatic cycle ending early?
The load may not be contacting the sensor strips. Level the
dryer.
Change the dryness level setting on Auto Cycles. Increasing
or decreasing the dryness level will change the amount of
drying time in a cycle.
Do not use a dryer rack with an Auto Cycle.
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP ® factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build every new WHIRLPOOL
®
To locate FSP replacement parts in your area:
In the U.S.A., call the Customer eXperience Center at
1-800-253-1301, or your nearest designated service center.
In Canada, call 1-800-807-6777, or your nearest designated
service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
22

ASSISTANCE OR SERVICE

® appliance.
Lint on load
Is the lint screen clogged?
Clean lint screen. Check for air movement.
Stains on load or drum
Was dryer fabric softener properly used?
Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can
stain your garments.
Drum stains are caused by dyes in clothing (usually blue
jeans). This will not transfer to other clothing.
Loads are wrinkled
Was the load removed from dryer at the end of the cycle?
Was the dryer overloaded? Dry smaller loads that can
tumble freely.
Odors
Have you recently been painting, staining or varnishing in
the area where your dryer is located?
If so, ventilate the area. When the odors or fumes are gone
from the area, rewash and dry the clothing.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories U.S.A.
To order accessories, call the Whirlpool Customer eXperience
Center toll free at 1-800-442-9991 and follow the menu prompts.
Or visit our website at www.whirlpool.com.