Appendix
A. Troubleshooting
Status LED
After powering up, the Network Camera performs a self-diagnostic to detect any
hardware defects. The following table lists the LED patterns in general. In case of any
fatal error, the LED will blink in a pattern other than those below.
Condition
During self-diagnostic after power on
Ethernet signal is lost
Before network is setup
After network is setup
Network is setup and audio is disabled
Any hardware failure
Reset and restore
Restoring
the
defaults will erase any previous
settings. Reset or restore the
There is a
system after power on.
button in the back of the Network Camera. It is used to reset
the system or restore the factory default settings.
Sometimes resetting the system sets the system back to
normal state. If the system problems remain after reset,
restore the factory settings and install again.
RESET: Click on the button.
RESTORE:
factory
1. Press on the button continuously.
2. Wait for self-diagnostic to run twice.
3. Free the button as soon as the second self-diagnostic
starts.
- 48 -
LED color
Blink in interchanged blue and red
Steady red till Ethernet is detected
Steady blue till IP address is confirmed
Blink blue every second
Blink blue every 4 seconds
Other patterns
www.vivotek.com
Need help?
Do you have a question about the IP3137 and is the answer not in the manual?