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Troubleshooting
Troubleshooting
Link LED is blinking slowly; cannot connect to a wireless
network or the Internet.
If your Card appears to be functioning properly, but you cannot
connect to a network or you have a red wireless icon at the
bottom of your screen, the problem may be that there is a
mismatch between the network name (SSID) settings in your
wireless network properties.
Check the SSID settings to see if they match. The SSID is case-sensitive
and the spelling on each computer must be exactly the same in order for
the Card to connect to the wireless router.
Note: To check the SSID settings or look for an available
network, double-click the Signal Indicator icon to bring up the
"Wireless Networks" screen. Click "Add" if you do not see the
network you are trying to connect to and type in the SSID.
For more information about setting up an SSID, please refer to
your router manufacturer's user manual.
If issues persist even at close range, please contact Belkin
Technical Support.
Link LED is solid but I cannot connect to the Internet.
If you have a signal but can't get online or obtain an IP address,
the problem may be that there is a mismatch between the
encryption key settings in your computer and wireless router.
Check the WEP key settings to see if they match. The key is
case-sensitive and the spelling on each computer and wireless
router must be exactly the same in order for the Card to connect
to the router. For more information about encryption, please see
the "Securing your Wi-Fi Network" section in this manual.
If issues persist even at close range, please contact Belkin
Technical Support.
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