Warranty - Viking RVGC3301 Use & Care Manual

Warranty

Gas cooktops and all of their component parts, except as detailed below*†, are warranted to be free from defective
materials or workmanship in normal residential use for a period of one (1) year from the date of original retail purchase. Viking
Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the
warranty period.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic defects in materials
or workmanship (such as scratches on stainless steel, paint/porcelain blemishes, etc.) for a period of ninety (90) days
from the date of original retail purchase or closing date for new construction, whichever period is longer. Any defects
must be reported to the selling dealer within ninety (90) days from date of original retail purchase. Viking Range, LLC
uses high quality processes and materials available to produce all color finishes. However, slight color variation may
be noticed because of the inherent differences in painted parts and porcelain parts as well as differences in kitchen
lighting, product locations, and other factors. Therefore, this warranty does not apply to color variation attributable to
such factors.
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full warranty applies to
applications where use of the product extends beyond normal residential use, but the warranty period for products
used in such applications is ninety (90) days. Examples of applications covered by this warranty are bed and
breakfasts, fire stations, private clubs, churches, etc. Under this "Residential Plus" warranty, the product, its
components and accessories are warranted to be free from defective material or workmanship for a period of ninety
(90) days from the date of original retail purchase. This warranty excludes use of the product in all commercial
locations such as restaurants, food service locations and institutional food service locations.
Any surface burner which fails due to defective materials or workmanship (excluding cosmetic failures) in normal household
use during the second through fifth year from the date of original retail purchase will be repaired or replaced, free of charge
for the part itself, with the owner paying all other costs, including labor. This does not include ignition systems, burner bases,
etc.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the
product during the term of the warranty and applies to products purchased and located in the United States and Canada.
Products must be purchased in the country where service is requested. If the product or one of its component parts contains
a defect or malfunction during the full warranty period after a reasonable number of attempts by the warrantor to remedy the
defect or malfunction, the owner is entitled to either a refund or replacement of the product or its component part or parts.
Replacement of a component part includes its free installation, except as specified under the limited warranty. Under the
terms of this warranty, service must be performed by a factory authorized Viking Range, LLC service agent or representative.
Service will be provided during normal business hours, and labor performed at overtime or premium rates shall not be
covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. The return of the Owner Registration
Card is not a condition of warranty coverage. You should, however, return the Owner Registration Card so that Viking Range,
LLC can contact you should any question of safety arise which could affect you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to
jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse, failure to
provide reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to the
product for any reason, alteration, outdoor use, improper installation, improper operation, or repair or service of the product by
anyone other than an authorized Viking Range, LLC service agency or representative. This warranty does not apply to
commercial usage.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER'S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL
BE THE REMEDIES SET FORTH ABOVE. VIKING RANGE IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE,
WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not
apply to you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF THE APPLICABLE
EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.
To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC, 111 Front Street,
Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial number and date of original purchase or closing
date for a new construction. For the name of your nearest authorized Viking Range, LLC service agency, call Viking Range,
LLC. IMPORTANT: Retain proof of original purchase to establish warranty period.
GAS COOKTOPS WARRANTY
ONE YEAR FULL WARRANTY
FIVE YEAR LIMITED WARRANTY ON BURNERS
TERMS AND CONDITIONS
WARRANTY SERVICE
Specifications subject to change without notice.
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